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gpx not recognized problem

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • King 06undefined King 06

    @Aiello-antonino
    Have you tried the export function of the MRA app when using the iPhone or iPad?

    Aiello antoninoundefined Offline
    Aiello antoninoundefined Offline
    Aiello antonino
    wrote on last edited by
    #10

    @King-06 as I wrote in the initial post, yes! I tried from the app and everything works fine! the file is correct!

    King 06undefined 1 Reply Last reply
    0
    • Aiello antoninoundefined Aiello antonino

      @King-06 as I wrote in the initial post, yes! I tried from the app and everything works fine! the file is correct!

      King 06undefined Offline
      King 06undefined Offline
      King 06
      wrote on last edited by
      #11

      @Aiello-antonino
      I can't reproduce your problem.
      Perhaps you could describe here what steps you follow to export or download the route.

      Aiello antoninoundefined 1 Reply Last reply
      0
      • King 06undefined King 06

        @Aiello-antonino
        I can't reproduce your problem.
        Perhaps you could describe here what steps you follow to export or download the route.

        Aiello antoninoundefined Offline
        Aiello antoninoundefined Offline
        Aiello antonino
        wrote on last edited by Aiello antonino
        #12

        @Re-Il tuo pop-up durante l'esportazione assomiglia al mio con .gpx.chart scritto?
        Can you post a screenshot please?

        King 06undefined 1 Reply Last reply
        0
        • Aiello antoninoundefined Aiello antonino

          @Re-Il tuo pop-up durante l'esportazione assomiglia al mio con .gpx.chart scritto?
          Can you post a screenshot please?

          King 06undefined Offline
          King 06undefined Offline
          King 06
          wrote on last edited by
          #13

          @Aiello-antonino said in gpx not recognized problem:

          Can you post a screenshot please?

          As I said, I have no problem and do not get a popup.
          So describe here what steps you follow to export or download the route. Or:

          Scherm­afbeelding 2024-11-22 om 12.23.57.png

          Aiello antoninoundefined 1 Reply Last reply
          0
          • King 06undefined King 06

            @Aiello-antonino said in gpx not recognized problem:

            Can you post a screenshot please?

            As I said, I have no problem and do not get a popup.
            So describe here what steps you follow to export or download the route. Or:

            Scherm­afbeelding 2024-11-22 om 12.23.57.png

            Aiello antoninoundefined Offline
            Aiello antoninoundefined Offline
            Aiello antonino
            wrote on last edited by
            #14

            @King-06

            https://youtu.be/5GrHx8_6MIQ?si=FGZ2B9b1mODsYJaT

            this is my workflow! but i always did it this way! i'm not that young on MRA, i never had this problem, it's only been happening for two days

            King 06undefined 1 Reply Last reply
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            • Rolf Engelsmanundefined Offline
              Rolf Engelsmanundefined Offline
              Rolf Engelsman
              wrote on last edited by
              #15

              I can‘t reproduce your problem either. We have the same workflow. Make a support ticket and share the url of your route and make sure the settings are public.

              1 Reply Last reply
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              • Aiello antoninoundefined Aiello antonino

                @King-06

                https://youtu.be/5GrHx8_6MIQ?si=FGZ2B9b1mODsYJaT

                this is my workflow! but i always did it this way! i'm not that young on MRA, i never had this problem, it's only been happening for two days

                King 06undefined Offline
                King 06undefined Offline
                King 06
                wrote on last edited by
                #16

                @Aiello-antonino
                You can also share a link here before you create a support ticket.
                I don't see anything wrong with your workflow either.

                Aiello antoninoundefined 1 Reply Last reply
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                • King 06undefined King 06

                  @Aiello-antonino
                  You can also share a link here before you create a support ticket.
                  I don't see anything wrong with your workflow either.

                  Aiello antoninoundefined Offline
                  Aiello antoninoundefined Offline
                  Aiello antonino
                  wrote on last edited by
                  #17

                  @Re-06 questo è il file che viene scaricato, prova a caricarlo in MRA per vedere se funziona!
                  https://drive.google.com/file/d/1oxiAimc9O9w0WejXZp64XzRqPF8OjMoM/view?usp=drivesdk

                  1 Reply Last reply
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                  • Aiello antoninoundefined Offline
                    Aiello antoninoundefined Offline
                    Aiello antonino
                    wrote on last edited by
                    #18

                    I know that there is nothing wrong in my workflow, but the file that is downloaded is not recognized even by MRA if I try to upload it, it is not recognized even by other platforms like Google or Mappite or Kurviger or others

                    King 06undefined 1 Reply Last reply
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                    • Aiello antoninoundefined Aiello antonino

                      I know that there is nothing wrong in my workflow, but the file that is downloaded is not recognized even by MRA if I try to upload it, it is not recognized even by other platforms like Google or Mappite or Kurviger or others

                      King 06undefined Offline
                      King 06undefined Offline
                      King 06
                      wrote on last edited by
                      #19

                      @Aiello-antonino
                      The GPX file you shared has the extension '.gpx'. I can work with that. The problem you are asking for help with has an extra extension '.chart' and is therefore not recognized. The question is why that extra extension is added.
                      It would be nice if you share the link of the route in your MRA library.

                      Aiello antoninoundefined 1 Reply Last reply
                      0
                      • King 06undefined King 06

                        @Aiello-antonino
                        The GPX file you shared has the extension '.gpx'. I can work with that. The problem you are asking for help with has an extra extension '.chart' and is therefore not recognized. The question is why that extra extension is added.
                        It would be nice if you share the link of the route in your MRA library.

                        Aiello antoninoundefined Offline
                        Aiello antoninoundefined Offline
                        Aiello antonino
                        wrote on last edited by
                        #20

                        @King-06 sì! So che il problema è il grafico di scrittura, ma non so perché questo accada! anche se rinomino il file non viene letto correttamente da altre piattaforme, almeno questo succede a me
                        https://www.myrouteapp.com/it/social/route/10252905?mode=share

                        King 06undefined Rolf Engelsmanundefined 2 Replies Last reply
                        0
                        • Aiello antoninoundefined Aiello antonino

                          @King-06 sì! So che il problema è il grafico di scrittura, ma non so perché questo accada! anche se rinomino il file non viene letto correttamente da altre piattaforme, almeno questo succede a me
                          https://www.myrouteapp.com/it/social/route/10252905?mode=share

                          King 06undefined Offline
                          King 06undefined Offline
                          King 06
                          wrote on last edited by King 06
                          #21

                          @Aiello-antonino said in gpx not recognized problem:

                          sì! So che il problema è il grafico di scrittura, ma non so perché questo accada! anche se rinomino il file non viene letto correttamente da altre piattaforme, almeno questo succede a me

                          I can work with the route you shared without any problems.
                          In your video I see that you have enabled several POI libraries. Does the problem also occur when you disable them?
                          You write that the problem only manifests on the iPhone and iPad. Have you recently installed a new app?

                          EDIT:
                          Is this the only route where this problem occurs?

                          Aiello antoninoundefined 1 Reply Last reply
                          0
                          • Aiello antoninoundefined Aiello antonino

                            @King-06 sì! So che il problema è il grafico di scrittura, ma non so perché questo accada! anche se rinomino il file non viene letto correttamente da altre piattaforme, almeno questo succede a me
                            https://www.myrouteapp.com/it/social/route/10252905?mode=share

                            Rolf Engelsmanundefined Offline
                            Rolf Engelsmanundefined Offline
                            Rolf Engelsman
                            wrote on last edited by
                            #22

                            @Aiello-antonino IMG_3096.png
                            It seems that I don‘t have the same problem with your route. I don‘t get the double extension.

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                            • Rolf Engelsmanundefined Offline
                              Rolf Engelsmanundefined Offline
                              Rolf Engelsman
                              wrote on last edited by
                              #23

                              IMG_5546.jpeg
                              I can‘t use your generated .gpx file in MRA or TT GoRide.
                              MapsMe, Garmin Connect, BMW Motorrad do generate a usable route.
                              Make a support ticket and let the developers have a look at it.

                              1 Reply Last reply
                              0
                              • King 06undefined King 06

                                @Aiello-antonino said in gpx not recognized problem:

                                sì! So che il problema è il grafico di scrittura, ma non so perché questo accada! anche se rinomino il file non viene letto correttamente da altre piattaforme, almeno questo succede a me

                                I can work with the route you shared without any problems.
                                In your video I see that you have enabled several POI libraries. Does the problem also occur when you disable them?
                                You write that the problem only manifests on the iPhone and iPad. Have you recently installed a new app?

                                EDIT:
                                Is this the only route where this problem occurs?

                                Aiello antoninoundefined Offline
                                Aiello antoninoundefined Offline
                                Aiello antonino
                                wrote on last edited by
                                #24

                                @King-06 yeahhhh
                                finally the right intuition! you're right, I had installed 2 apps to view the gpx, evidently one took over the file management, uninstalled and everything is fine! Thank you so much!

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