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Strange Route Issue

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Angelo Grecoundefined Angelo Greco

    Hello
    I've just opened a route I created some months ago and have found an error between waypoins 15, 16, 17 (see screen shot)
    Rout Planner will not rout between 15 and 16 without going round an unnecessary loop and routing back and forth between waypoints. I have tried removing, moving waypoints and adding waypoints, but can not get navigation on the short section of road between points 15 and 16. It is not a one way road and I rode down it the other day.
    Any help much appreciated.
    Thank you

    d2335596-3e9e-4464-8963-a9dc74bed2a0-image.png

    Nick Carthew RouteXpert Seniorundefined Offline
    Nick Carthew RouteXpert Seniorundefined Offline
    Nick Carthew RouteXpert Senior
    wrote on last edited by
    #2

    @Angelo-Greco With the Traffic overlay on, I can see that the HERE map thinks that Foxby Hill is closed and there are roadworks on the roundabout that could effect your route. Google Maps also show Foxby Hill as closed. If you use this route, make a note to carry on after route point 15. You could report this to HERE maps, but I doubt that it would be addressed until the authorities inform HERE that the closure has ended. Report HERE map problem

    f0390d96-6521-47db-93e6-4dbc68422d2f-image.png

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    • Angelo Grecoundefined Offline
      Angelo Grecoundefined Offline
      Angelo Greco
      wrote on last edited by
      #3

      Thanks for your reply.
      My rout shouldn't be on Foxby Hill, I want to continue on Lea Road from point 15 to 16
      You may be able to explain what's happening. I set up the rout with (many) waypoints to try and guarantee which roads are taken. Having opened the rout in Web Routplanner I've got the loop and gap on Lea Road. Does Routplanner activly check road closures and alter a predefined rout?

      Nick Carthew RouteXpert Seniorundefined 1 Reply Last reply
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      • Angelo Grecoundefined Angelo Greco

        Thanks for your reply.
        My rout shouldn't be on Foxby Hill, I want to continue on Lea Road from point 15 to 16
        You may be able to explain what's happening. I set up the rout with (many) waypoints to try and guarantee which roads are taken. Having opened the rout in Web Routplanner I've got the loop and gap on Lea Road. Does Routplanner activly check road closures and alter a predefined rout?

        Nick Carthew RouteXpert Seniorundefined Offline
        Nick Carthew RouteXpert Seniorundefined Offline
        Nick Carthew RouteXpert Senior
        wrote on last edited by
        #4

        @Angelo-Greco said in Strange Route Issue:

        Thanks for your reply.
        My rout shouldn't be on Foxby Hill, I want to continue on Lea Road from point 15 to 16
        You may be able to explain what's happening. I set up the rout with (many) waypoints to try and guarantee which roads are taken. Having opened the rout in Web Routplanner I've got the loop and gap on Lea Road. Does Routplanner activly check road closures and alter a predefined rout?

        I know your route doesn't use Foxby Hill, I was pointing out that this road is closed (a black line on both sides with the Traffic overlay map on) and the HERE map has extended a black line onto the roundabout. It is the black line on the roundabout that is causing the problem.

        Yes, the route planner is dynamic and will react to road closures, traffic information.

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        • Nick Carthew RouteXpert Seniorundefined Offline
          Nick Carthew RouteXpert Seniorundefined Offline
          Nick Carthew RouteXpert Senior
          wrote on last edited by
          #5

          This is how the HERE route planner HEREWeGo shows this roundabout:

          7a2be23e-0e32-40b1-b92f-109430cf2b34-image.png

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          • Nick Carthew RouteXpert Seniorundefined Offline
            Nick Carthew RouteXpert Seniorundefined Offline
            Nick Carthew RouteXpert Senior
            wrote on last edited by
            #6

            Google Satellite image from 13/05/2024 shows the construction of the roundabout.

            fda6e7a9-85e9-40d8-8ab7-ccb9dca006f4-image.png

            Angelo Grecoundefined 1 Reply Last reply
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            • Nick Carthew RouteXpert Seniorundefined Nick Carthew RouteXpert Senior

              Google Satellite image from 13/05/2024 shows the construction of the roundabout.

              fda6e7a9-85e9-40d8-8ab7-ccb9dca006f4-image.png

              Angelo Grecoundefined Offline
              Angelo Grecoundefined Offline
              Angelo Greco
              wrote on last edited by
              #7

              @Nick-Carthew-RouteXpert-Senior
              Thanks again, I wasn't aware of the dynamic planning or of the Traffic overlay.
              The road works are virtually finished now (I drove there yesterday), just some temporary lane closures.

              If I see a similar routing issue in future I'll check the Traffic overlay!

              Thanks.

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              • Angelo Grecoundefined Angelo Greco

                Hello
                I've just opened a route I created some months ago and have found an error between waypoins 15, 16, 17 (see screen shot)
                Rout Planner will not rout between 15 and 16 without going round an unnecessary loop and routing back and forth between waypoints. I have tried removing, moving waypoints and adding waypoints, but can not get navigation on the short section of road between points 15 and 16. It is not a one way road and I rode down it the other day.
                Any help much appreciated.
                Thank you

                d2335596-3e9e-4464-8963-a9dc74bed2a0-image.png

                A Former User? Offline
                A Former User? Offline
                A Former User
                wrote on last edited by
                #8

                @Angelo-Greco I have kind of the same. I can't get the route to go over the ferry between point 71 and 72.
                I made the route by using the scenic route tool, to create a route, afterwards I made some changes.
                Originally the route went over the ferry, but as I adjusted it (edit route, and ad waypoints) there's no way to get it over the ferry.

                ec4ad3eb-925d-4a4c-9ea2-25f0c5a3fc9c-image.png

                Marinus van Deudekomundefined A.A.Peetersundefined Nick Carthewundefined 4 Replies Last reply
                0
                • A Former User? A Former User

                  @Angelo-Greco I have kind of the same. I can't get the route to go over the ferry between point 71 and 72.
                  I made the route by using the scenic route tool, to create a route, afterwards I made some changes.
                  Originally the route went over the ferry, but as I adjusted it (edit route, and ad waypoints) there's no way to get it over the ferry.

                  ec4ad3eb-925d-4a4c-9ea2-25f0c5a3fc9c-image.png

                  Marinus van Deudekomundefined Offline
                  Marinus van Deudekomundefined Offline
                  Marinus van Deudekom
                  Valued contributor
                  wrote on last edited by
                  #9

                  @Eric-de-Swart see my answer in your other topic

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                  • A Former User? A Former User

                    @Angelo-Greco I have kind of the same. I can't get the route to go over the ferry between point 71 and 72.
                    I made the route by using the scenic route tool, to create a route, afterwards I made some changes.
                    Originally the route went over the ferry, but as I adjusted it (edit route, and ad waypoints) there's no way to get it over the ferry.

                    ec4ad3eb-925d-4a4c-9ea2-25f0c5a3fc9c-image.png

                    A.A.Peetersundefined Offline
                    A.A.Peetersundefined Offline
                    A.A.Peeters
                    wrote on last edited by
                    #10
                    This post is deleted!
                    1 Reply Last reply
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                    • A Former User? A Former User

                      @Angelo-Greco I have kind of the same. I can't get the route to go over the ferry between point 71 and 72.
                      I made the route by using the scenic route tool, to create a route, afterwards I made some changes.
                      Originally the route went over the ferry, but as I adjusted it (edit route, and ad waypoints) there's no way to get it over the ferry.

                      ec4ad3eb-925d-4a4c-9ea2-25f0c5a3fc9c-image.png

                      A.A.Peetersundefined Offline
                      A.A.Peetersundefined Offline
                      A.A.Peeters
                      wrote on last edited by
                      #11

                      @Eric-de-Swart I just learned: if you choose MOTOR modus change it to AUTO modus. Than ferries will accepted (but strange indeed.)

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                      • A Former User? A Former User

                        @Angelo-Greco I have kind of the same. I can't get the route to go over the ferry between point 71 and 72.
                        I made the route by using the scenic route tool, to create a route, afterwards I made some changes.
                        Originally the route went over the ferry, but as I adjusted it (edit route, and ad waypoints) there's no way to get it over the ferry.

                        ec4ad3eb-925d-4a4c-9ea2-25f0c5a3fc9c-image.png

                        Nick Carthewundefined Offline
                        Nick Carthewundefined Offline
                        Nick Carthew
                        RouteXpert
                        wrote on last edited by
                        #12

                        @Eric-de-Swart said in Strange Route Issue:

                        @Angelo-Greco I have kind of the same. I can't get the route to go over the ferry between point 71 and 72.
                        I made the route by using the scenic route tool, to create a route, afterwards I made some changes.
                        Originally the route went over the ferry, but as I adjusted it (edit route, and ad waypoints) there's no way to get it over the ferry.

                        Position route point 71 at the ferry. Your eyes will tell you that you are about to take the ferry. When you pass route point 72, all will be good again.

                        Always willing to help if I can.
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