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Sound is too quiet on IOS

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Mark Birdundefined Mark Bird

    @Prop-Bender yes, I have found exactly the same and have raised a support ticket. To be honest, I don’t think there will be a solution since Apple does not support different volume levels for different apps (Android does I believe). The same thing happens when using Calimoto too, so it’s not an MRA fault. I’m really disappointed to learn this after just fitting a CarPlay until my bike in place of a Garmin. It seems I can listen to music or to nav directions, but not both.

    Con Hennekensundefined Online
    Con Hennekensundefined Online
    Con Hennekens
    Alpha tester
    wrote on last edited by
    #7

    @Mark-Bird said in Sound is too quiet on IOS:

    ...Apple does not support different volume levels for different apps (Android does I believe).

    No Android does not do that either. Only certain Samsung devices seem to have a proprietary "Volume per App" function. It is a damned f#uck up from Google to not have this (and obviously from Apple too 😉 ) Another solution would be a seperate channel for Navigation, so that that voices and announcements do not get mixed into the media channel, limiting them to only one volume setting. It really is an OS shortcoming.

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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    • Prop-Benderundefined Prop-Bender

      Hi,

      I just started the trial of MRA Next looking for a motorcycle GPS and Apple Carplay Support.

      Unfortunately, the spoken directions are very quiet.
      To barely here them, I have to set the Phone Bluetooth Volume to maximum level and the helmet headset aswell.

      But then, it is impossible to listen to music, as that would blast off my ears.

      Is there any way to adjust the MRA voice guidance volume on its own?
      I already tried different voices, but at least the German ones are equally quiet.

      Thanks for your help,
      Martin

      marc van der heijdenundefined Offline
      marc van der heijdenundefined Offline
      marc van der heijden
      wrote on last edited by
      #8

      @Prop-Bender oplossing is het dragen van gehoorbeschermer, op deze manier kun je de muziek goed hard zetten en wordt het door je optoplastieken gedempt maar hoor je toch voldoende de navigatie-instructies, zo doe ik het, maar het blijft jammer dat er niet meer volume instellingen zijn in mra navigatie

      Prop-Benderundefined 1 Reply Last reply
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      • marc van der heijdenundefined marc van der heijden

        @Prop-Bender oplossing is het dragen van gehoorbeschermer, op deze manier kun je de muziek goed hard zetten en wordt het door je optoplastieken gedempt maar hoor je toch voldoende de navigatie-instructies, zo doe ik het, maar het blijft jammer dat er niet meer volume instellingen zijn in mra navigatie

        Prop-Benderundefined Offline
        Prop-Benderundefined Offline
        Prop-Bender
        wrote on last edited by
        #9

        @marc-van-der-heijden
        Thank you Marc, that‘s a good hint!

        Now, I borrowed a different model iPhone with the same iOS version, and the problem was way less pronounced than with mine, so clearly there was a mis-config on my device and I started digging.

        Somewhere, unfortunately I cannot find the source anymore, I found that third party apps are not allowed to use Siri voice and therefore pick whatever voice selected first in the language environment.

        So I looked at my language environment and found several, so I deleted all but German. (This didn’t affect my keyboards or typing suggestions, luckily)

        Voices can be configured within the Accessibility settings and spoken content, they are defined per language.
        My German one was set to Siri, so that was a no no.

        Another no no was me changing the voice in MRA.
        The same voices are available in this spoken content menu.

        If I select a voice here, or change it here AND uninstall and reinstall MRA to get the default voice setting <unknown> there, the spoken content is already way louder.
        I tried Anna and Helen for German, Anna seems a bit clearer for me.
        Also not just click on a voice, but make sure it gets a checkmark to be properly activated.

        Just did a test ride and now the voice directions are fine.
        When using Alpin motorcycle earplugs to filter wind noise, it is on the quieter side, but perfectly fine to use. (Tested at 120kmh, because Switzerland)

        To be perfect, the said option to increase spoken volumes a bit as in other navigation would be required.

        I was able to fine tune the loudness in comparison to music with the tip mentioned by Marc, but learned to leave the limit at 95 or 100db or otherwise the voice gets limited a bit as well.

        Thanks for your help!

        Long story short:
        There was a config issue with my phone, but a setting to increase volume of spoken directions a bit would be very appreciated.

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        • Ronnie Mooreundefined Offline
          Ronnie Mooreundefined Offline
          Ronnie Moore
          wrote on last edited by
          #10

          I have noticed this on iOS. If I have music playing the navigation prompts play at the same volume as the music. If I stop the music the voice prompts are very low to the point of not hearing them. If I then turn the music back on the voice prompts sometimes increase and sometimes they don't. I can get it to recover by going into the audio menu and having it play a voice sample and it corrects the low volume issue.

          I have this same issue on other navigation apps as well, so it is likely not MRA specific.

          Dae 0undefined 1 Reply Last reply
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          • CD130undefined Online
            CD130undefined Online
            CD130
            Valued contributor
            wrote on last edited by
            #11

            Which bluetooth headset do you use?

            The adventure starts where the plans end | READY TO >> RACE 🧡

            Prop-Benderundefined 1 Reply Last reply
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            • Ronnie Mooreundefined Ronnie Moore

              I have noticed this on iOS. If I have music playing the navigation prompts play at the same volume as the music. If I stop the music the voice prompts are very low to the point of not hearing them. If I then turn the music back on the voice prompts sometimes increase and sometimes they don't. I can get it to recover by going into the audio menu and having it play a voice sample and it corrects the low volume issue.

              I have this same issue on other navigation apps as well, so it is likely not MRA specific.

              Dae 0undefined Offline
              Dae 0undefined Offline
              Dae 0
              wrote on last edited by
              #12

              @Ronnie-Moore I have the same issue with multiple apps too. Never been able to figure out the reason or fix.

              I have music running 95% of the time so it’s not a massive issue, but still bugs me that I can’t figure it out.

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              • CD130undefined CD130

                Which bluetooth headset do you use?

                Prop-Benderundefined Offline
                Prop-Benderundefined Offline
                Prop-Bender
                wrote on last edited by
                #13

                @CD130 Sena SRL2 for Shoei

                CD130undefined 1 Reply Last reply
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                • Prop-Benderundefined Prop-Bender

                  @CD130 Sena SRL2 for Shoei

                  CD130undefined Online
                  CD130undefined Online
                  CD130
                  Valued contributor
                  wrote on last edited by
                  #14

                  @Prop-Bender Have you already looked at the setting (easiest is via the Sena app) of your Sena? With me there was a profit to be made.

                  The adventure starts where the plans end | READY TO >> RACE 🧡

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                  • marc van der heijdenundefined Offline
                    marc van der heijdenundefined Offline
                    marc van der heijden
                    wrote on last edited by marc van der heijden
                    #15

                    Bij mij is het zelfs zo (ik gebruik de packtalk edge) dat wanneer de muziek om wat voor reden er onder het rijden mee stopt, het geluid van de gesproken instructies bijna niet meer hoorbaar is, activeer ik muziek met bijv spotify dan is ineens het geluid voor navigatie harder, vreemd maar waar

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                    • Lowi64undefined Offline
                      Lowi64undefined Offline
                      Lowi64
                      wrote on last edited by
                      #16

                      Hi Folks! I played around with CarPlay on my new HD Road Glide with the new Skyline OS. Like You also I made the observation of the too low volume when spoken navigation commands are given in MRA CarPlay. I found the following that helped for my setup, so maybe it works for you Guys too:

                      With the MRA active on the display in CarPlay and no other sound (like Music) is active you can simply use the volume control to set the volume for navigation commands. In this case the new volume setting is memorised. It will NOT work if you turn the volume up DURING a navigation command. If you do so, the volume will go up for this particular command, but if you get a minute later the next navigation command there will be very low volume again.

                      Cheers

                      Prop-Benderundefined 1 Reply Last reply
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                      • Lowi64undefined Lowi64

                        Hi Folks! I played around with CarPlay on my new HD Road Glide with the new Skyline OS. Like You also I made the observation of the too low volume when spoken navigation commands are given in MRA CarPlay. I found the following that helped for my setup, so maybe it works for you Guys too:

                        With the MRA active on the display in CarPlay and no other sound (like Music) is active you can simply use the volume control to set the volume for navigation commands. In this case the new volume setting is memorised. It will NOT work if you turn the volume up DURING a navigation command. If you do so, the volume will go up for this particular command, but if you get a minute later the next navigation command there will be very low volume again.

                        Cheers

                        Prop-Benderundefined Offline
                        Prop-Benderundefined Offline
                        Prop-Bender
                        wrote on last edited by
                        #17

                        @Lowi64

                        Yeah, there are really loads of options.
                        Is CarPlay controlling the volume, like in your case
                        Is the CarPlay device paired to the headset additionally to the phone
                        Is the phone directly paired to the headset
                        Or like with my chigee, CarPlay is only for visuals and phone controls volume.

                        The system settings helped in my case.

                        And also fixed the sound issues I had with Garmin Connect and my Forerunner watch,
                        I even think that was the culprit changing my default voices to something absurd and quiet.

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