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Myrouteapp out of business ?

Scheduled Pinned Locked Moved MRA Café
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  • adevundefined Offline
    adevundefined Offline
    adev
    wrote on last edited by
    #4

    And the bank account info (the number)is that that I received form MRA by mail

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    • adevundefined adev

      Hi,

      Payment the 23/06/2020 to NL85 RABO 0188 6663 38
      With my correct mail address.
      Sent 3 mails + via Web ...
      What can I do more ...

      Drabslabundefined Offline
      Drabslabundefined Offline
      Drabslab
      wrote on last edited by
      #5

      @Alain-Devroye I sent a message to Timo who actually works for MRA.

      you could check if they have not silently updated your MRA Web account. Careful, this is not the forum account but the MyRoute-app account (click on: "back to my route app").

      If you do that and you have been upgraded then you should see something like this:

      d882ba5b-f1c1-41c3-b794-956acd077e4f-image.png

      It is not difficult, it is easy, it's a hobby

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      • adevundefined Offline
        adevundefined Offline
        adev
        wrote on last edited by
        #6

        Still until 12 april 2023
        I can send you a screendump if you wish

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        • adevundefined Offline
          adevundefined Offline
          adev
          wrote on last edited by
          #7

          Screen Shot 2020-07-15 at 10.22.52.jpg

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          • adevundefined Offline
            adevundefined Offline
            adev
            wrote on last edited by
            #8

            If you receive some info please inform me.
            dixit my lawyer.
            Thx

            Drabslabundefined 1 Reply Last reply
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            • adevundefined adev

              If you receive some info please inform me.
              dixit my lawyer.
              Thx

              Drabslabundefined Offline
              Drabslabundefined Offline
              Drabslab
              wrote on last edited by
              #9

              @Alain-Devroye The good thing is that we have until until 12 april 2023 to sort this out 🙂

              Let's see what Timo will react

              It is not difficult, it is easy, it's a hobby

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              • adevundefined Offline
                adevundefined Offline
                adev
                wrote on last edited by
                #10

                I hope so,
                but because no official response concerning such a post...
                Not to all my mails ...

                Drabslabundefined 1 Reply Last reply
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                • adevundefined adev

                  I hope so,
                  but because no official response concerning such a post...
                  Not to all my mails ...

                  Drabslabundefined Offline
                  Drabslabundefined Offline
                  Drabslab
                  wrote on last edited by
                  #11

                  @Alain-Devroye yep, sounds very odd... and not user friendly... which is very untypical for MRA in my experience.

                  Let's have some patience and see what happens

                  It is not difficult, it is easy, it's a hobby

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                  • adevundefined Offline
                    adevundefined Offline
                    adev
                    wrote on last edited by
                    #12

                    They just changed it to lifetime member .

                    Can I now also please receive the invoice also that I asked for.

                    Can I also have a mail from the management explaining this

                    Thx

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                    • MyRoute-app communityundefined Offline
                      MyRoute-app communityundefined Offline
                      MyRoute-app community
                      Administrator
                      wrote on last edited by
                      #13

                      Hello @Alain-Devroye,

                      Very sad to hear that you've had a bad engagement when trying to upgrade your membership. You did right by coming here to the forum, as there really was no reason why this should have taken so long.

                      Your membership was changed and I sent you an email to see if we can figure out the details, let's continue this discussion through mail.

                      Moderation notice:
                      While this was an important thread to make, and I won't remove it. A title like "MyRoute-app out of business" is a bit clickbaity and would have been immediately removed had the message not been this important. As a result, I've decided not to remove this thread but lock it. That way everybody can see what this was about and how it was resolved.

                      As this thread resolves around personal information and getting my attention, both of which were attained, I'm locking this thread for further comment.

                      Kind regards,

                      Timo.

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