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  4. Distance 0 mi, Duration 1 min

Distance 0 mi, Duration 1 min

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Eugene7undefined Offline
    Eugene7undefined Offline
    Eugene7
    wrote on last edited by
    #1

    When you open a route, the initial info always shows Distance 0 mi, Duration 1 min...

    ObviouslyScreenshot_20240505_101437.jpg not correct.

    www.7-dna.com
    www.youtube.com/user/bogclub7

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • Eugene7undefined Eugene7

      When you open a route, the initial info always shows Distance 0 mi, Duration 1 min...

      ObviouslyScreenshot_20240505_101437.jpg not correct.

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      administrator
      wrote on last edited by
      #2

      @Eugene7 that is definitely not the case for all routes 😉 Are these imported routetracks?

      1 Reply Last reply
      0
      • richtea999undefined Offline
        richtea999undefined Offline
        richtea999
        wrote on last edited by
        #3

        My loops are showing accurate time and distance.

        Can you share your route by making it public, and we can try and decipher what's not working. (Change the start/stop point if it's sensitive - like your home.)

        Thanks.

        Eugene7undefined 1 Reply Last reply
        0
        • richtea999undefined richtea999

          My loops are showing accurate time and distance.

          Can you share your route by making it public, and we can try and decipher what's not working. (Change the start/stop point if it's sensitive - like your home.)

          Thanks.

          Eugene7undefined Offline
          Eugene7undefined Offline
          Eugene7
          wrote on last edited by
          #4

          I've shared a TEST route - made it Public.
          Hope that works.
          The routes are all generated via TYRE, as that is our preferred method for generating routes.

          www.7-dna.com
          www.youtube.com/user/bogclub7

          Stefan Hummelinkundefined 1 Reply Last reply
          0
          • Eugene7undefined Eugene7

            I've shared a TEST route - made it Public.
            Hope that works.
            The routes are all generated via TYRE, as that is our preferred method for generating routes.

            Stefan Hummelinkundefined Offline
            Stefan Hummelinkundefined Offline
            Stefan Hummelink
            wrote on last edited by Stefan Hummelink
            #5

            @Eugene7 said in Distance 0 mi, Duration 1 min:

            shared

            Please share the URL of the route here ... That way we don't have to search for your route in your account if we can even find your account since your forum nick may not be the same as your account name.... 😃

            Manks bu'j te bange.

            Eugene7undefined 1 Reply Last reply
            1
            • Stefan Hummelinkundefined Stefan Hummelink

              @Eugene7 said in Distance 0 mi, Duration 1 min:

              shared

              Please share the URL of the route here ... That way we don't have to search for your route in your account if we can even find your account since your forum nick may not be the same as your account name.... 😃

              Eugene7undefined Offline
              Eugene7undefined Offline
              Eugene7
              wrote on last edited by
              #6

              https://www.myrouteapp.com/en/social/route/9115557?mode=share

              www.7-dna.com
              www.youtube.com/user/bogclub7

              Nick Carthewundefined 1 Reply Last reply
              0
              • Eugene7undefined Eugene7

                https://www.myrouteapp.com/en/social/route/9115557?mode=share

                Nick Carthewundefined Offline
                Nick Carthewundefined Offline
                Nick Carthew
                RouteXperts Instructor
                wrote on last edited by
                #7

                @Eugene7

                The route has been made using the TomTom planning map. Not recommend for MRA Navigation.

                IMG_2983.png

                Always willing to help if I can.
                Triumph Tiger 1200 XRT called Tina.
                MRA Navigation Next and SilverFox B8J bar buttons.
                Quadlock wireless mount for IPhone 11.
                Cardo Scala Packtalk Bold.
                TomTom Rider 500. (In the cupboard now)

                Stefan Hummelinkundefined 1 Reply Last reply
                0
                • Nick Carthewundefined Nick Carthew

                  @Eugene7

                  The route has been made using the TomTom planning map. Not recommend for MRA Navigation.

                  IMG_2983.png

                  Stefan Hummelinkundefined Offline
                  Stefan Hummelinkundefined Offline
                  Stefan Hummelink
                  wrote on last edited by Stefan Hummelink
                  #8

                  @Nick-Carthew Even though that is correct, it does not explain the behaviour of the app @Eugene7 is showing. It seems like the app was unable to calculate the route... That has nothing to do whether or not the route was made in TomTom or HERE, surely discrepancies may occur but that's irrelevant for now imho regarding the issue @Eugene7 has. 😊

                  What I do notice is that the route he shared with us has 12 waypoints, and his has 13. What happened there? It seems like his app calculated directly to the end which is also almost his start position.

                  Anyhow, I cannot explain the app behaviour based on this shared route. There seems nothing wrong with it. 😅

                  Screenshot_20240507-105052.jpg

                  Manks bu'j te bange.

                  Nick Carthewundefined 1 Reply Last reply
                  0
                  • Stefan Hummelinkundefined Stefan Hummelink

                    @Nick-Carthew Even though that is correct, it does not explain the behaviour of the app @Eugene7 is showing. It seems like the app was unable to calculate the route... That has nothing to do whether or not the route was made in TomTom or HERE, surely discrepancies may occur but that's irrelevant for now imho regarding the issue @Eugene7 has. 😊

                    What I do notice is that the route he shared with us has 12 waypoints, and his has 13. What happened there? It seems like his app calculated directly to the end which is also almost his start position.

                    Anyhow, I cannot explain the app behaviour based on this shared route. There seems nothing wrong with it. 😅

                    Screenshot_20240507-105052.jpg

                    Nick Carthewundefined Offline
                    Nick Carthewundefined Offline
                    Nick Carthew
                    RouteXperts Instructor
                    wrote on last edited by
                    #9

                    @Stefan-Hummelink Yes, all very true. I was merely pointing out that the TomTom planning map had been used.

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

                    Stefan Hummelinkundefined 1 Reply Last reply
                    0
                    • Nick Carthewundefined Nick Carthew

                      @Stefan-Hummelink Yes, all very true. I was merely pointing out that the TomTom planning map had been used.

                      Stefan Hummelinkundefined Offline
                      Stefan Hummelinkundefined Offline
                      Stefan Hummelink
                      wrote on last edited by
                      #10

                      @Nick-Carthew said in Distance 0 mi, Duration 1 min:

                      I was merely pointing out that the TomTom planning map had been used.

                      Hehe I know. 😃

                      Manks bu'j te bange.

                      Nick Carthewundefined 1 Reply Last reply
                      0
                      • Stefan Hummelinkundefined Stefan Hummelink

                        @Nick-Carthew said in Distance 0 mi, Duration 1 min:

                        I was merely pointing out that the TomTom planning map had been used.

                        Hehe I know. 😃

                        Nick Carthewundefined Offline
                        Nick Carthewundefined Offline
                        Nick Carthew
                        RouteXperts Instructor
                        wrote on last edited by Nick Carthew
                        #11

                        @Stefan-Hummelink Also interesting or strange is that the map on the screenshot that @Eugene7 shared is not in focus. And the route title is different.

                        Always willing to help if I can.
                        Triumph Tiger 1200 XRT called Tina.
                        MRA Navigation Next and SilverFox B8J bar buttons.
                        Quadlock wireless mount for IPhone 11.
                        Cardo Scala Packtalk Bold.
                        TomTom Rider 500. (In the cupboard now)

                        Eugene7undefined 1 Reply Last reply
                        0
                        • Nick Carthewundefined Nick Carthew

                          @Stefan-Hummelink Also interesting or strange is that the map on the screenshot that @Eugene7 shared is not in focus. And the route title is different.

                          Eugene7undefined Offline
                          Eugene7undefined Offline
                          Eugene7
                          wrote on last edited by
                          #12

                          Ignore the TEST route...
                          I stupidly made it in MyRoute, not in TYRE.
                          As said, the issue is with routes made outside of MyRoute.

                          www.7-dna.com
                          www.youtube.com/user/bogclub7

                          Eugene7undefined 1 Reply Last reply
                          0
                          • Eugene7undefined Eugene7

                            Ignore the TEST route...
                            I stupidly made it in MyRoute, not in TYRE.
                            As said, the issue is with routes made outside of MyRoute.

                            Eugene7undefined Offline
                            Eugene7undefined Offline
                            Eugene7
                            wrote on last edited by
                            #13

                            Here is another Test route that has the issue: https://www.myrouteapp.com/en/social/route/9123837?mode=share

                            Screenshot_20240507_230757.jpg

                            www.7-dna.com
                            www.youtube.com/user/bogclub7

                            Nick Carthewundefined Corjan Meijerinkundefined Lynchy67undefined 3 Replies Last reply
                            0
                            • Eugene7undefined Eugene7

                              Here is another Test route that has the issue: https://www.myrouteapp.com/en/social/route/9123837?mode=share

                              Screenshot_20240507_230757.jpg

                              Nick Carthewundefined Offline
                              Nick Carthewundefined Offline
                              Nick Carthew
                              RouteXperts Instructor
                              wrote on last edited by
                              #14

                              @Eugene7 Again this is caused because the TomTom map has been used for planning the route and the onscreen message tells you this. Press Navigate and after choosing to use as a route or a track the time and distance calculations are available. If using the track you will need to be online.
                              You can of course use the Compare with tool in the route planner to align the HERE route to the TomTom route.

                              IMG_2988.png

                              IMG_2987.png

                              Always willing to help if I can.
                              Triumph Tiger 1200 XRT called Tina.
                              MRA Navigation Next and SilverFox B8J bar buttons.
                              Quadlock wireless mount for IPhone 11.
                              Cardo Scala Packtalk Bold.
                              TomTom Rider 500. (In the cupboard now)

                              1 Reply Last reply
                              0
                              • Eugene7undefined Eugene7

                                Here is another Test route that has the issue: https://www.myrouteapp.com/en/social/route/9123837?mode=share

                                Screenshot_20240507_230757.jpg

                                Corjan Meijerinkundefined Offline
                                Corjan Meijerinkundefined Offline
                                Corjan Meijerink
                                administrator
                                wrote on last edited by
                                #15

                                @Eugene7 Interesting, I just checked the metadata of this route and can indeed confirm that distance / duration is not set (therefore the app displays these values).

                                Did you import the route and that's it? Metadata is updated on every waypoint placement / adjustment but if you never modified anything that might explain why information is missing! 🙂

                                1 Reply Last reply
                                0
                                • Eugene7undefined Eugene7

                                  Here is another Test route that has the issue: https://www.myrouteapp.com/en/social/route/9123837?mode=share

                                  Screenshot_20240507_230757.jpg

                                  Lynchy67undefined Offline
                                  Lynchy67undefined Offline
                                  Lynchy67
                                  wrote on last edited by Lynchy67
                                  #16

                                  @Eugene7
                                  In "New Test" there is no Waypoint 25?
                                  Waypoint 26 is duplicated.

                                  You don’t stop riding when you get old, you get old when you stop riding.

                                  Eugene7undefined 1 Reply Last reply
                                  0
                                  • Lynchy67undefined Lynchy67

                                    @Eugene7
                                    In "New Test" there is no Waypoint 25?
                                    Waypoint 26 is duplicated.

                                    Eugene7undefined Offline
                                    Eugene7undefined Offline
                                    Eugene7
                                    wrote on last edited by
                                    #17

                                    True - it is a duplicated point - makes no difference to the issue though.
                                    Seems any externally generated routs show zero duration when imported into MyRoute...

                                    www.7-dna.com
                                    www.youtube.com/user/bogclub7

                                    Corjan Meijerinkundefined 1 Reply Last reply
                                    0
                                    • Eugene7undefined Eugene7

                                      True - it is a duplicated point - makes no difference to the issue though.
                                      Seems any externally generated routs show zero duration when imported into MyRoute...

                                      Corjan Meijerinkundefined Offline
                                      Corjan Meijerinkundefined Offline
                                      Corjan Meijerink
                                      administrator
                                      wrote on last edited by
                                      #18

                                      @Eugene7 so when importing a route, this is indeed the issue? I can fix that!

                                      Can you confirm that simply dragging one waypoint slightly updates the route information correctly? 🙂 (or adding / removing one, just any route manipulation to be fair)

                                      Dae 0undefined 1 Reply Last reply
                                      0
                                      • Corjan Meijerinkundefined Corjan Meijerink

                                        @Eugene7 so when importing a route, this is indeed the issue? I can fix that!

                                        Can you confirm that simply dragging one waypoint slightly updates the route information correctly? 🙂 (or adding / removing one, just any route manipulation to be fair)

                                        Dae 0undefined Offline
                                        Dae 0undefined Offline
                                        Dae 0
                                        wrote on last edited by
                                        #19

                                        @Corjan-Meijerink

                                        I’ve definitely seen that when I imported my old Basecamp routes. All had zero time and distance until I “touched” them

                                        Corjan Meijerinkundefined 1 Reply Last reply
                                        0
                                        • Dae 0undefined Dae 0

                                          @Corjan-Meijerink

                                          I’ve definitely seen that when I imported my old Basecamp routes. All had zero time and distance until I “touched” them

                                          Corjan Meijerinkundefined Offline
                                          Corjan Meijerinkundefined Offline
                                          Corjan Meijerink
                                          administrator
                                          wrote on last edited by
                                          #20

                                          @Dae-0 thanks! I’ll get that sorted 🙂

                                          1 Reply Last reply
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