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Map problem with here Garmin

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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    Manfred Schiess
    wrote on 23 Feb 2024, 09:29 last edited by
    #1

    66564d3a-50eb-4471-a7c5-280ee63df4a6-image.png
    This route should go from point 10 to 15 and not make the turn, hoa can i provide the esxtra round? This is on "here garmin map" on "tom tom map" it works .
    Any idea?
    Thanks

    undefined undefined 2 Replies Last reply 23 Feb 2024, 10:24
    0
    • undefined Manfred Schiess
      23 Feb 2024, 09:29

      66564d3a-50eb-4471-a7c5-280ee63df4a6-image.png
      This route should go from point 10 to 15 and not make the turn, hoa can i provide the esxtra round? This is on "here garmin map" on "tom tom map" it works .
      Any idea?
      Thanks

      undefined Offline
      undefined Offline
      Jack van Tilburg
      wrote on 23 Feb 2024, 10:24 last edited by
      #2

      @Manfred-Schiess
      Have you already tried whether "disable seasonal closures" in the toolkit has an influence on this?
      Have you already looked with Streetview to see what a possible obstacle could cause?
      Have you already enabled the "Trafic" map layer to see if a possible cause is found?

      undefined 1 Reply Last reply 23 Feb 2024, 14:13
      0
      • undefined Manfred Schiess
        23 Feb 2024, 09:29

        66564d3a-50eb-4471-a7c5-280ee63df4a6-image.png
        This route should go from point 10 to 15 and not make the turn, hoa can i provide the esxtra round? This is on "here garmin map" on "tom tom map" it works .
        Any idea?
        Thanks

        undefined Offline
        undefined Offline
        Nomko Nomden
        wrote on 23 Feb 2024, 11:56 last edited by
        #3

        @Manfred-Schiess
        Can you provide us with a link to that route so we can check it ourself?

        And i agree with the comments of @Jack-van-Tilburg

        | MRA Gold Member | Routelab + HERE kaart | Garmin Zumo XT | BMW K1200GT | Kawasaki Z650 |

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        • undefined Jack van Tilburg
          23 Feb 2024, 10:24

          @Manfred-Schiess
          Have you already tried whether "disable seasonal closures" in the toolkit has an influence on this?
          Have you already looked with Streetview to see what a possible obstacle could cause?
          Have you already enabled the "Trafic" map layer to see if a possible cause is found?

          undefined Offline
          undefined Offline
          Reinhard-32
          wrote on 23 Feb 2024, 14:13 last edited by Reinhard-32
          #4

          @Jack-van-Tilburg That is the reason. Disable seasonal closure and it works.

          IMG_6402.jpeg

          IMG_6403.jpeg

          Kindly regards
          Reinhard

          ZumoXT, Zumo 590, Montana 700i and Mac

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            Mzokk
            wrote on 23 Feb 2024, 17:09 last edited by
            #5

            I have found several instances with Here maps that the map tiling creates a gap in the road i.e the road exists but when the map tile is created it does not line up. This causes all sorts of routing issues. Ponga.jpg

            Had to create a small "off road" section in basecamp to get the Zumo XT to route past the break

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              Mzokk
              wrote on 23 Feb 2024, 17:14 last edited by Mzokk
              #6

              Reported the issue to Here and it was fixed. But not in the Garmin release of the mapping......yet.

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                Manfred Schiess
                wrote on 24 Feb 2024, 07:18 last edited by
                #7

                Thanks for your answers,
                It was the seasonale closure that forced this error. The queation is "is that route really closed at this time?" I didnt find informations on closures. Here is the link to the route.
                Thank you all, see you on road
                https://www.myrouteapp.com/route/open/779048

                undefined 1 Reply Last reply 24 Feb 2024, 07:54
                0
                • undefined Manfred Schiess
                  24 Feb 2024, 07:18

                  Thanks for your answers,
                  It was the seasonale closure that forced this error. The queation is "is that route really closed at this time?" I didnt find informations on closures. Here is the link to the route.
                  Thank you all, see you on road
                  https://www.myrouteapp.com/route/open/779048

                  undefined Offline
                  undefined Offline
                  Jack van Tilburg
                  wrote on 24 Feb 2024, 07:54 last edited by
                  #8

                  @Manfred-Schiess said in Map problem with here Garmin:

                  The queation is "is that route really closed at this time?"

                  But isn't that easy to find on the WWW?
                  Here for example: Wintersperren und Verkehrslage Alpenpässe

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                  23 Feb 2024, 17:14


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