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Tracking stops

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Rod Sydenhamundefined Rod Sydenham

    Tracking will shut down for no reason. The phone is on, track is recorded for quite a while and then stops. Anyone else experience this.
    Here is an example
    4269289e-4ca9-463b-a947-c7990d2abfd0-image.png

    Hans van de Ven MR.MRAundefined Offline
    Hans van de Ven MR.MRAundefined Offline
    Hans van de Ven MR.MRA
    RouteXpert
    wrote on last edited by
    #2

    @Rod-Sydenham

    I suspect that you have accidentally paused the tracklog, when saving the tracklog you will get a straight line from where the tracklog is paused to the point where it is saved and restarted.

    Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
    Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

    Rob Verhoeffundefined 1 Reply Last reply
    0
    • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

      @Rod-Sydenham

      I suspect that you have accidentally paused the tracklog, when saving the tracklog you will get a straight line from where the tracklog is paused to the point where it is saved and restarted.

      Rob Verhoeffundefined Online
      Rob Verhoeffundefined Online
      Rob Verhoeff
      Alpha tester
      wrote on last edited by Rob Verhoeff
      #3

      @Hans-van-de-Ven-MRA-Master When driving a route, the tracking is automatically started if you have configured it that way in the menu. Only when driving an A-B route you can pause the track, and it doesn't automatically resume after the pause, I believe. It depends on what type of navigation TS initiated... a route with waypoints or an A-B route?

      BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Ventura & Monterey)

      Hans van de Ven MR.MRAundefined 1 Reply Last reply
      0
      • Rob Verhoeffundefined Rob Verhoeff

        @Hans-van-de-Ven-MRA-Master When driving a route, the tracking is automatically started if you have configured it that way in the menu. Only when driving an A-B route you can pause the track, and it doesn't automatically resume after the pause, I believe. It depends on what type of navigation TS initiated... a route with waypoints or an A-B route?

        Hans van de Ven MR.MRAundefined Offline
        Hans van de Ven MR.MRAundefined Offline
        Hans van de Ven MR.MRA
        RouteXpert
        wrote on last edited by
        #4

        @Rob-Verhoeff
        You can also pause the track when driving a route

        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

        Con Hennekensundefined Rob Verhoeffundefined 2 Replies Last reply
        0
        • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

          @Rob-Verhoeff
          You can also pause the track when driving a route

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote on last edited by
          #5

          @Hans-van-de-Ven-MRA-Master, yes you can. But auto-tracking-start only works for planned routes. You can start tracking on A2B routes as well, and of course you can pause them. They just will not auto-resume. If you manually start the tracking function, you will also have to resume it manually.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          Hans van de Ven MR.MRAundefined 1 Reply Last reply
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          • Con Hennekensundefined Con Hennekens

            @Hans-van-de-Ven-MRA-Master, yes you can. But auto-tracking-start only works for planned routes. You can start tracking on A2B routes as well, and of course you can pause them. They just will not auto-resume. If you manually start the tracking function, you will also have to resume it manually.

            Hans van de Ven MR.MRAundefined Offline
            Hans van de Ven MR.MRAundefined Offline
            Hans van de Ven MR.MRA
            RouteXpert
            wrote on last edited by
            #6

            @Con-Hennekens
            I know 😉

            Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
            Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

            1 Reply Last reply
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            • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

              @Rob-Verhoeff
              You can also pause the track when driving a route

              Rob Verhoeffundefined Online
              Rob Verhoeffundefined Online
              Rob Verhoeff
              Alpha tester
              wrote on last edited by
              #7

              @Hans-van-de-Ven-MRA-Master but then it wil auto-resume if initiated in the menu. That's why it is interesting to know wat TS is navigating, a route or A2B and what his configuration is.

              BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
              iOS on iPhone 13 (mounted on Quadlock)
              Apple CarPlay in VW T-Roc (wired)
              Routelab on MacBook Air & iMac (Ventura & Monterey)

              Rod Sydenhamundefined 1 Reply Last reply
              0
              • Rob Verhoeffundefined Rob Verhoeff

                @Hans-van-de-Ven-MRA-Master but then it wil auto-resume if initiated in the menu. That's why it is interesting to know wat TS is navigating, a route or A2B and what his configuration is.

                Rod Sydenhamundefined Offline
                Rod Sydenhamundefined Offline
                Rod Sydenham
                wrote on last edited by
                #8

                @Rob-Verhoeff

                I was not using my phone to navigate. I was only using it to create a track as I rode. I started the tracking function when I first started in the morning and did not touch any controls all day. This was not the first time it happened. I posted the one I did as an example.
                Here are a couple more.

                c8c837f3-8106-4ea5-9bb3-fde47675954c-image.png

                57bf54dc-b66b-41e7-8abe-b7324348bba6-image.png

                Rob Verhoeffundefined RetiredWingManundefined Hans van de Ven MR.MRAundefined 3 Replies Last reply
                0
                • Rod Sydenhamundefined Rod Sydenham

                  @Rob-Verhoeff

                  I was not using my phone to navigate. I was only using it to create a track as I rode. I started the tracking function when I first started in the morning and did not touch any controls all day. This was not the first time it happened. I posted the one I did as an example.
                  Here are a couple more.

                  c8c837f3-8106-4ea5-9bb3-fde47675954c-image.png

                  57bf54dc-b66b-41e7-8abe-b7324348bba6-image.png

                  Rob Verhoeffundefined Online
                  Rob Verhoeffundefined Online
                  Rob Verhoeff
                  Alpha tester
                  wrote on last edited by Rob Verhoeff
                  #9

                  @Rod-Sydenham That is clear then. Or perhaps there's poor GPS reception in that area?

                  BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                  iOS on iPhone 13 (mounted on Quadlock)
                  Apple CarPlay in VW T-Roc (wired)
                  Routelab on MacBook Air & iMac (Ventura & Monterey)

                  Rod Sydenhamundefined 1 Reply Last reply
                  0
                  • Rod Sydenhamundefined Rod Sydenham

                    @Rob-Verhoeff

                    I was not using my phone to navigate. I was only using it to create a track as I rode. I started the tracking function when I first started in the morning and did not touch any controls all day. This was not the first time it happened. I posted the one I did as an example.
                    Here are a couple more.

                    c8c837f3-8106-4ea5-9bb3-fde47675954c-image.png

                    57bf54dc-b66b-41e7-8abe-b7324348bba6-image.png

                    RetiredWingManundefined Offline
                    RetiredWingManundefined Offline
                    RetiredWingMan
                    Valued contributor
                    wrote on last edited by
                    #10

                    @Rod-Sydenham I've seen issues like that when I did not have Internet access.

                    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                    1 Reply Last reply
                    0
                    • Rod Sydenhamundefined Offline
                      Rod Sydenhamundefined Offline
                      Rod Sydenham
                      wrote on last edited by
                      #11

                      @Rob-Verhoeff

                      My Garmin InReach worked fine as did Osmand tracking.

                      1 Reply Last reply
                      0
                      • Rob Verhoeffundefined Rob Verhoeff

                        @Rod-Sydenham That is clear then. Or perhaps there's poor GPS reception in that area?

                        Rod Sydenhamundefined Offline
                        Rod Sydenhamundefined Offline
                        Rod Sydenham
                        wrote on last edited by
                        #12

                        @Rob-Verhoeff
                        If you need internet access for tracking, it pretty much negates the usefulness of the tracking features in a lot of cases.

                        Corjan Meijerinkundefined Rob Verhoeffundefined 2 Replies Last reply
                        1
                        • Rod Sydenhamundefined Rod Sydenham

                          @Rob-Verhoeff
                          If you need internet access for tracking, it pretty much negates the usefulness of the tracking features in a lot of cases.

                          Corjan Meijerinkundefined Online
                          Corjan Meijerinkundefined Online
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #13

                          @Rod-Sydenham tracking is independent of internet.

                          1 Reply Last reply
                          0
                          • Rod Sydenhamundefined Rod Sydenham

                            @Rob-Verhoeff

                            I was not using my phone to navigate. I was only using it to create a track as I rode. I started the tracking function when I first started in the morning and did not touch any controls all day. This was not the first time it happened. I posted the one I did as an example.
                            Here are a couple more.

                            c8c837f3-8106-4ea5-9bb3-fde47675954c-image.png

                            57bf54dc-b66b-41e7-8abe-b7324348bba6-image.png

                            Hans van de Ven MR.MRAundefined Offline
                            Hans van de Ven MR.MRAundefined Offline
                            Hans van de Ven MR.MRA
                            RouteXpert
                            wrote on last edited by
                            #14

                            @Rod-Sydenham
                            Is your phone mounted on your motorcycle or do you put it in your tank bag or do you put it in your jacket?
                            I suspect that the pause button is activated somehow

                            Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                            Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                            Rod Sydenhamundefined 1 Reply Last reply
                            0
                            • Rod Sydenhamundefined Rod Sydenham

                              @Rob-Verhoeff
                              If you need internet access for tracking, it pretty much negates the usefulness of the tracking features in a lot of cases.

                              Rob Verhoeffundefined Online
                              Rob Verhoeffundefined Online
                              Rob Verhoeff
                              Alpha tester
                              wrote on last edited by
                              #15

                              @Rod-Sydenham I was refering to GPS reception not internet.

                              BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                              iOS on iPhone 13 (mounted on Quadlock)
                              Apple CarPlay in VW T-Roc (wired)
                              Routelab on MacBook Air & iMac (Ventura & Monterey)

                              Rod Sydenhamundefined 1 Reply Last reply
                              0
                              • Rob Verhoeffundefined Rob Verhoeff

                                @Rod-Sydenham I was refering to GPS reception not internet.

                                Rod Sydenhamundefined Offline
                                Rod Sydenhamundefined Offline
                                Rod Sydenham
                                wrote on last edited by
                                #16

                                @Rob-Verhoeff

                                I had the phone in my jacket packet. It was running both Myroute tracking and Osmand tracking. My InReach was also in my pocket. Both the Inreach and Osmand worked fine and did not have the gaps the Myroute track did. I don't think GPS reception is the issue.

                                1 Reply Last reply
                                0
                                • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                                  @Rod-Sydenham
                                  Is your phone mounted on your motorcycle or do you put it in your tank bag or do you put it in your jacket?
                                  I suspect that the pause button is activated somehow

                                  Rod Sydenhamundefined Offline
                                  Rod Sydenhamundefined Offline
                                  Rod Sydenham
                                  wrote on last edited by
                                  #17

                                  @Hans-van-de-Ven-MRA-Master

                                  That would make sense but at the end of each day when I shut the tracking down, it still appeared to be running.

                                  Con Hennekensundefined 1 Reply Last reply
                                  0
                                  • Rod Sydenhamundefined Rod Sydenham

                                    @Hans-van-de-Ven-MRA-Master

                                    That would make sense but at the end of each day when I shut the tracking down, it still appeared to be running.

                                    Con Hennekensundefined Offline
                                    Con Hennekensundefined Offline
                                    Con Hennekens
                                    Alpha tester
                                    wrote on last edited by
                                    #18

                                    @Rod-Sydenham, Probably the result of aggressive battery savings by your OS. I would check that on a per app basis.

                                    I am just an enthusiastic MRA user, and hope you will be one too!

                                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                    Rod Sydenhamundefined 1 Reply Last reply
                                    0
                                    • Con Hennekensundefined Con Hennekens

                                      @Rod-Sydenham, Probably the result of aggressive battery savings by your OS. I would check that on a per app basis.

                                      Rod Sydenhamundefined Offline
                                      Rod Sydenhamundefined Offline
                                      Rod Sydenham
                                      wrote on last edited by
                                      #19

                                      @Con-Hennekens
                                      I checked the battery saving settings for Myroute. They are the same (off) as they are for Osmand. Osmand tracked on the roads I rode so I don't think it was that.
                                      I will continue to monitor it although now that winter has set in here, I won't have much opportunity.

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