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  4. Newbie needs help opening HERE map in app...

Newbie needs help opening HERE map in app...

Scheduled Pinned Locked Moved [App] Suggestions and Discussion
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  • Rob Verhoeffundefined Rob Verhoeff

    @Tom-Grzelinski No offence, but you have created one route that is nearly 4600km long! That's at least a journey of 15 days if you drive 300km every day. First of all: why on earth would you make a route that long? Why not break it up into daily routes? There are so many overlapping segments in that route that I can imagine MRA would choke on it.

    Tom Grzelinskiundefined Offline
    Tom Grzelinskiundefined Offline
    Tom Grzelinski
    wrote on last edited by
    #8

    @Rob-Verhoeff
    Hi Rob,

    I am doing this in 14 days this September! It makes (and made) sense to me to do it all as one route so that I had the totals, but also it is all one big trip and I can see the whole route together.

    No offence either, but MRA copes perfectly well with this. The route we are talking about is my v5 route. v1-4 use OpenStreetMap and open perfectly and navigate perfectly in the App.

    I only changed v5 to HERE map to avoid the seasonal closures, but maybe that was a bad idea. Maybe I should stick with the OpenStreetMap version.

    Porsche 911 and VW Transporter T6.1 running CarPlay.
    iPhone 16 Pro running Waze, Saphe and MRA.
    MRA Routeplanner on web via Mac

    Rob Verhoeffundefined 2 Replies Last reply
    0
    • Tom Grzelinskiundefined Tom Grzelinski

      @Rob-Verhoeff
      Hi Rob,

      I am doing this in 14 days this September! It makes (and made) sense to me to do it all as one route so that I had the totals, but also it is all one big trip and I can see the whole route together.

      No offence either, but MRA copes perfectly well with this. The route we are talking about is my v5 route. v1-4 use OpenStreetMap and open perfectly and navigate perfectly in the App.

      I only changed v5 to HERE map to avoid the seasonal closures, but maybe that was a bad idea. Maybe I should stick with the OpenStreetMap version.

      Rob Verhoeffundefined Online
      Rob Verhoeffundefined Online
      Rob Verhoeff
      Alpha tester
      wrote on last edited by
      #9

      @Tom-Grzelinski Okay, I do find it quite interesting! However, if you create the route in OSM and then open it for navigation, you will receive a warning that the route may deviate because the navigation module only uses the Here map. In that case, I don't find it strange that something went wrong as per the notification you receive! Somewhere along the route, the app simply cannot calculate a route. Always create the route you want to navigate in the Here map, or if you export to TomTom, use the TomTom map.

      BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Sequoia & Monterey)

      Herko ter Horstundefined Tom Grzelinskiundefined 2 Replies Last reply
      0
      • Rob Verhoeffundefined Rob Verhoeff

        @Tom-Grzelinski Okay, I do find it quite interesting! However, if you create the route in OSM and then open it for navigation, you will receive a warning that the route may deviate because the navigation module only uses the Here map. In that case, I don't find it strange that something went wrong as per the notification you receive! Somewhere along the route, the app simply cannot calculate a route. Always create the route you want to navigate in the Here map, or if you export to TomTom, use the TomTom map.

        Herko ter Horstundefined Offline
        Herko ter Horstundefined Offline
        Herko ter Horst
        wrote on last edited by Herko ter Horst
        #10

        Is @Tom-Grzelinski even using the actual (paid) navigation module I wonder, or just "follow the line" navigation in the free part of the app?

        Tom Grzelinskiundefined 1 Reply Last reply
        0
        • Rob Verhoeffundefined Rob Verhoeff

          @Tom-Grzelinski Okay, I do find it quite interesting! However, if you create the route in OSM and then open it for navigation, you will receive a warning that the route may deviate because the navigation module only uses the Here map. In that case, I don't find it strange that something went wrong as per the notification you receive! Somewhere along the route, the app simply cannot calculate a route. Always create the route you want to navigate in the Here map, or if you export to TomTom, use the TomTom map.

          Tom Grzelinskiundefined Offline
          Tom Grzelinskiundefined Offline
          Tom Grzelinski
          wrote on last edited by
          #11

          @Rob-Verhoeff
          Hi Rob, v5 (mk5) was created in HERE map and avoids the navigation changes... I just can't open it in the app!

          Porsche 911 and VW Transporter T6.1 running CarPlay.
          iPhone 16 Pro running Waze, Saphe and MRA.
          MRA Routeplanner on web via Mac

          Rob Verhoeffundefined 1 Reply Last reply
          0
          • Tom Grzelinskiundefined Tom Grzelinski

            @Rob-Verhoeff
            Hi Rob,

            I am doing this in 14 days this September! It makes (and made) sense to me to do it all as one route so that I had the totals, but also it is all one big trip and I can see the whole route together.

            No offence either, but MRA copes perfectly well with this. The route we are talking about is my v5 route. v1-4 use OpenStreetMap and open perfectly and navigate perfectly in the App.

            I only changed v5 to HERE map to avoid the seasonal closures, but maybe that was a bad idea. Maybe I should stick with the OpenStreetMap version.

            Rob Verhoeffundefined Online
            Rob Verhoeffundefined Online
            Rob Verhoeff
            Alpha tester
            wrote on last edited by
            #12

            @Tom-Grzelinski Some of your waypoints are also located very far from the road! Always make sure they are right on top of the route line. Otherwise, you do indeed run the risk of the navigation not being able to calculate the route because a waypoint simply cannot be found.

            BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
            iOS on iPhone 13 (mounted on Quadlock)
            Apple CarPlay in VW T-Roc (wired)
            Routelab on MacBook Air & iMac (Sequoia & Monterey)

            Tom Grzelinskiundefined 1 Reply Last reply
            0
            • Herko ter Horstundefined Herko ter Horst

              Is @Tom-Grzelinski even using the actual (paid) navigation module I wonder, or just "follow the line" navigation in the free part of the app?

              Tom Grzelinskiundefined Offline
              Tom Grzelinskiundefined Offline
              Tom Grzelinski
              wrote on last edited by
              #13

              @Herko-ter-Horst
              Hi Herko, I have been using MRA for about 4 months, building this trip. I purchased the Lifetime package last week, hence I am trying to get the route to work on the App... before I leave on the trip in September!!!

              Porsche 911 and VW Transporter T6.1 running CarPlay.
              iPhone 16 Pro running Waze, Saphe and MRA.
              MRA Routeplanner on web via Mac

              1 Reply Last reply
              0
              • Tom Grzelinskiundefined Tom Grzelinski

                @Rob-Verhoeff
                Hi Rob, v5 (mk5) was created in HERE map and avoids the navigation changes... I just can't open it in the app!

                Rob Verhoeffundefined Online
                Rob Verhoeffundefined Online
                Rob Verhoeff
                Alpha tester
                wrote on last edited by
                #14

                @Tom-Grzelinski Take for example waypoint 27:

                This is yours:

                Scherm­afbeelding 2023-08-07 om 23.01.37.png

                I would do it like this:

                Scherm­afbeelding 2023-08-07 om 23.02.33.png

                BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                iOS on iPhone 13 (mounted on Quadlock)
                Apple CarPlay in VW T-Roc (wired)
                Routelab on MacBook Air & iMac (Sequoia & Monterey)

                1 Reply Last reply
                0
                • Rob Verhoeffundefined Rob Verhoeff

                  @Tom-Grzelinski Some of your waypoints are also located very far from the road! Always make sure they are right on top of the route line. Otherwise, you do indeed run the risk of the navigation not being able to calculate the route because a waypoint simply cannot be found.

                  Tom Grzelinskiundefined Offline
                  Tom Grzelinskiundefined Offline
                  Tom Grzelinski
                  wrote on last edited by
                  #15

                  @Rob-Verhoeff
                  Thanks Rob. All the waypoints were made through MRA web, searching for locations. I thought they were all on road locations. I will take a close look again.

                  P.S. as a new user I am limited to only being able to post every 120 seconds... which is frustrating! Sorry for the delays in replying 😆

                  Porsche 911 and VW Transporter T6.1 running CarPlay.
                  iPhone 16 Pro running Waze, Saphe and MRA.
                  MRA Routeplanner on web via Mac

                  Rob Verhoeffundefined 1 Reply Last reply
                  0
                  • Tom Grzelinskiundefined Tom Grzelinski

                    @Rob-Verhoeff
                    Thanks Rob. All the waypoints were made through MRA web, searching for locations. I thought they were all on road locations. I will take a close look again.

                    P.S. as a new user I am limited to only being able to post every 120 seconds... which is frustrating! Sorry for the delays in replying 😆

                    Rob Verhoeffundefined Online
                    Rob Verhoeffundefined Online
                    Rob Verhoeff
                    Alpha tester
                    wrote on last edited by
                    #16

                    @Tom-Grzelinski That delay will pass. I strongly advise you to still break down the route into manageable segments and make sure all waypoints are placed precisely on top of the route line. I wouldn't have much confidence in your approach otherwise. Also, take a look at the support section for a guide on creating a multi-day trip. By the way, there are very helpful videos on this topic circulating on YouTube. Good luck!

                    BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                    iOS on iPhone 13 (mounted on Quadlock)
                    Apple CarPlay in VW T-Roc (wired)
                    Routelab on MacBook Air & iMac (Sequoia & Monterey)

                    Tom Grzelinskiundefined 1 Reply Last reply
                    0
                    • Rob Verhoeffundefined Rob Verhoeff

                      @Tom-Grzelinski That delay will pass. I strongly advise you to still break down the route into manageable segments and make sure all waypoints are placed precisely on top of the route line. I wouldn't have much confidence in your approach otherwise. Also, take a look at the support section for a guide on creating a multi-day trip. By the way, there are very helpful videos on this topic circulating on YouTube. Good luck!

                      Tom Grzelinskiundefined Offline
                      Tom Grzelinskiundefined Offline
                      Tom Grzelinski
                      wrote on last edited by
                      #17

                      @Rob-Verhoeff
                      Again, thanks Rob, I will look at multi-day trips.

                      Porsche 911 and VW Transporter T6.1 running CarPlay.
                      iPhone 16 Pro running Waze, Saphe and MRA.
                      MRA Routeplanner on web via Mac

                      richtea999undefined RetiredWingManundefined 3 Replies Last reply
                      0
                      • Tom Grzelinskiundefined Tom Grzelinski

                        @Rob-Verhoeff
                        Again, thanks Rob, I will look at multi-day trips.

                        richtea999undefined Offline
                        richtea999undefined Offline
                        richtea999
                        Valued contributor
                        wrote on last edited by
                        #18

                        @Tom-Grzelinski said in Newbie needs help opening HERE map in app...:

                        @Rob-Verhoeff
                        Again, thanks Rob, I will look at multi-day trips.

                        There's a 'Split' option available to Gold users - it's in the Toolkit menu. A lifesaver after putting all that effort in!

                        All you have to do is select the waypoints where you want to split the route up. It won't overwrite your existing route, so you can experiment without risk.

                        Tom Grzelinskiundefined 1 Reply Last reply
                        1
                        • Tom Grzelinskiundefined Tom Grzelinski

                          @Rob-Verhoeff
                          Again, thanks Rob, I will look at multi-day trips.

                          RetiredWingManundefined Offline
                          RetiredWingManundefined Offline
                          RetiredWingMan
                          Valued contributor
                          wrote on last edited by
                          #19

                          @Tom-Grzelinski I tried splitting your route in half and then half again. In each case the route loads but failed when attempting to navigate. I took a look at the last section of your route, the Waypoints are generally fine but it appears you may be dealing with closed roads. See below red sections. I had the traffic layer turned on.
                          EuroTrip Mk5 (2) (1).JPG

                          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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                          • Tom Grzelinskiundefined Tom Grzelinski

                            @Rob-Verhoeff
                            Again, thanks Rob, I will look at multi-day trips.

                            RetiredWingManundefined Offline
                            RetiredWingManundefined Offline
                            RetiredWingMan
                            Valued contributor
                            wrote on last edited by
                            #20

                            @Tom-Grzelinski I did a little more testing. I'm not able to open the entire map but I split the map into two half's and I'm able to open each half. I'm also able to start navigation as long as I quickly turn off the option to navigate from current location (can't navigate from Canada 😊 ). So the end result is that I don't know why the app can't open the entire route ... other than it is simply too large. I had a similar problem when planning a 2 week trip. Once I was finished planning on the Web site I split into separate routes for each day. Good luck.

                            Screenshot_20230808-143117.jpg

                            2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                            Tom Grzelinskiundefined 1 Reply Last reply
                            0
                            • richtea999undefined richtea999

                              @Tom-Grzelinski said in Newbie needs help opening HERE map in app...:

                              @Rob-Verhoeff
                              Again, thanks Rob, I will look at multi-day trips.

                              There's a 'Split' option available to Gold users - it's in the Toolkit menu. A lifesaver after putting all that effort in!

                              All you have to do is select the waypoints where you want to split the route up. It won't overwrite your existing route, so you can experiment without risk.

                              Tom Grzelinskiundefined Offline
                              Tom Grzelinskiundefined Offline
                              Tom Grzelinski
                              wrote on last edited by
                              #21

                              @richtea999
                              Hi Rich, THANK YOU. This worked perfectly 👍
                              Tom

                              Porsche 911 and VW Transporter T6.1 running CarPlay.
                              iPhone 16 Pro running Waze, Saphe and MRA.
                              MRA Routeplanner on web via Mac

                              1 Reply Last reply
                              0
                              • RetiredWingManundefined RetiredWingMan

                                @Tom-Grzelinski I did a little more testing. I'm not able to open the entire map but I split the map into two half's and I'm able to open each half. I'm also able to start navigation as long as I quickly turn off the option to navigate from current location (can't navigate from Canada 😊 ). So the end result is that I don't know why the app can't open the entire route ... other than it is simply too large. I had a similar problem when planning a 2 week trip. Once I was finished planning on the Web site I split into separate routes for each day. Good luck.

                                Screenshot_20230808-143117.jpg

                                Tom Grzelinskiundefined Offline
                                Tom Grzelinskiundefined Offline
                                Tom Grzelinski
                                wrote on last edited by
                                #22

                                @Doug-Robinson
                                Doug, thank you so much. I successfully SPLIT my route in to 13 days and each one opens perfectly in the iPhone app.

                                I am indeed navigating a lot of Apline passes that are often closed. I am hoping that going in September will mean I can do all the passes I intend to, but I have seen photos that there is already snow on the Grossglockner Pass!

                                Tom

                                Porsche 911 and VW Transporter T6.1 running CarPlay.
                                iPhone 16 Pro running Waze, Saphe and MRA.
                                MRA Routeplanner on web via Mac

                                1 Reply Last reply
                                1
                                • Tom Grzelinskiundefined Offline
                                  Tom Grzelinskiundefined Offline
                                  Tom Grzelinski
                                  wrote on last edited by
                                  #23

                                  The more I use MRA, the more impressed I am. Well done to the team MRA 👍

                                  Porsche 911 and VW Transporter T6.1 running CarPlay.
                                  iPhone 16 Pro running Waze, Saphe and MRA.
                                  MRA Routeplanner on web via Mac

                                  Corjan Meijerinkundefined 1 Reply Last reply
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                                  • Tom Grzelinskiundefined Tom Grzelinski

                                    The more I use MRA, the more impressed I am. Well done to the team MRA 👍

                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerink
                                    Developer
                                    wrote on last edited by
                                    #24

                                    @Tom-Grzelinski we keep pushing 💪

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