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  4. Offline maps not working on IOS?

Offline maps not working on IOS?

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Ken Cherryundefined Offline
    Ken Cherryundefined Offline
    Ken Cherry
    wrote on last edited by
    #1

    Hi, my offline maps have stopped working, when i toggle to offline maps I get a pop up message saying 'cannot calculate route as offline maps are not available' & then asks me to go online, I've deleted & reinstalled app twice & updated the map area I'm in & have done the map update also, my phone is upto date, any ideas would be much appreciated .

    Bart De Medtsundefined Con Hennekensundefined 2 Replies Last reply
    0
    • Ken Cherryundefined Ken Cherry

      Hi, my offline maps have stopped working, when i toggle to offline maps I get a pop up message saying 'cannot calculate route as offline maps are not available' & then asks me to go online, I've deleted & reinstalled app twice & updated the map area I'm in & have done the map update also, my phone is upto date, any ideas would be much appreciated .

      Bart De Medtsundefined Offline
      Bart De Medtsundefined Offline
      Bart De Medts
      Alpha tester
      wrote on last edited by
      #2

      @Ken-Cherry No, that is strange behaviour. Are you using the app online or are you on offline mode ?

      🏍️ Motorcycle: DMD-T665 + SilverFox controller
      🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

      1 Reply Last reply
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      • Ken Cherryundefined Ken Cherry

        Hi, my offline maps have stopped working, when i toggle to offline maps I get a pop up message saying 'cannot calculate route as offline maps are not available' & then asks me to go online, I've deleted & reinstalled app twice & updated the map area I'm in & have done the map update also, my phone is upto date, any ideas would be much appreciated .

        Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #3

        @Ken-Cherry, there is no toggle for offline maps. There is a toggle for offline navigation. Of course for that to function you need to have downloaded offline maps first. If you delete and reinstall the app, the maps get deleted, so you will have to download them again.

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

        Ken Cherryundefined 1 Reply Last reply
        1
        • Con Hennekensundefined Con Hennekens

          @Ken-Cherry, there is no toggle for offline maps. There is a toggle for offline navigation. Of course for that to function you need to have downloaded offline maps first. If you delete and reinstall the app, the maps get deleted, so you will have to download them again.

          Ken Cherryundefined Offline
          Ken Cherryundefined Offline
          Ken Cherry
          wrote on last edited by
          #4

          @Con-Hennekens Yes sorry you're correct, I meant to say toggle for offline navigation, & yes I did reinstall maps so at moment I can only use the navigation app when the phone I use for navigation is tethered to my main phone so its constantly online.

          Con Hennekensundefined 1 Reply Last reply
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          • Ken Cherryundefined Ken Cherry

            @Con-Hennekens Yes sorry you're correct, I meant to say toggle for offline navigation, & yes I did reinstall maps so at moment I can only use the navigation app when the phone I use for navigation is tethered to my main phone so its constantly online.

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote on last edited by
            #5

            @Ken-Cherry, Can you post a screenshot from the Offline maps, where we can see that maps are downloaded indeed? And one with the offline navigation toggle?

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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