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Are these buttons still under construction because we are in the Beta version?

[Beta] Problems, Bugs and other Issues
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  • PeterKerkhof
    PeterKerkhof last edited by 21 May 2023, 08:26

    12602831-1d86-4580-b7f4-73a9d1ca7bb5-afbeelding.png

    For information.

    The following buttons work well on my phone 3, 6 and 8

    The following buttons 1, 2, 4, 5 and 7 do not work properly / do not link properly on my phone yet.

    I assume this buttons are still under construction.

    1 Laatste route
    Slowly advances to next picture but then stops and does not continue

    2 Routelab
    Doesn't go any further

    3 Routes
    Works well

    4 Bibliotheek
    Does not work

    5 Nieuwe route
    Does not work

    6 Rondrit
    Works well

    7 Prestaties
    Does not work

    8 Tracklogs
    Works well

    Keep up the good work!
    😊 👍

    Bart De Medts 1 Reply Last reply 21 May 2023, 08:42 Reply Quote 0
    • Bart De Medts
      Bart De Medts @PeterKerkhof last edited by 21 May 2023, 08:42

      @PeterKerkhof No they are not. Which phone are you using?

      Using a DMD-T665 navigation phone on my motorcycle with a SilverFox controller.
      Wireless CarPlay in my car (iPhone 15).

      PeterKerkhof 1 Reply Last reply 21 May 2023, 09:48 Reply Quote 0
      • PeterKerkhof
        PeterKerkhof @Bart De Medts last edited by 21 May 2023, 09:48

        @Bart-DM Huawei P20 lite

        The buttons do not work in MRA Next.
        They work well in MyRouteAppRoutePlanner.

        I don't know if this might be causing the problems
        https://www.androidauthority.com/huawei-google-android-ban-988382/

        Bart De Medts Con Hennekens 2 Replies Last reply 21 May 2023, 11:18 Reply Quote 0
        • Bart De Medts
          Bart De Medts @PeterKerkhof last edited by 21 May 2023, 09:52

          @PeterKerkhof No idea, did you try deleting and reinstalling the app?

          Using a DMD-T665 navigation phone on my motorcycle with a SilverFox controller.
          Wireless CarPlay in my car (iPhone 15).

          1 Reply Last reply Reply Quote 0
          • Con Hennekens
            Con Hennekens @PeterKerkhof last edited by 21 May 2023, 11:18

            @PeterKerkhof said in Are these buttons still under construction because we are in the Beta version?:

            I don't know if this might be causing the problems
            https://www.androidauthority.com/huawei-google-android-ban-988382/

            No I don't think that is the cause. If you are still able to use the Google Playstore, your P20 is not affected by the ban. I also have a Huawei (P30 Pro) from before the ban, and experience no problems whatsoever.

            The non-functioning buttons are mostly embedded views to the online webpages. No idea what's causing the problem. Do they generate some error, an empty page, are what do they do exactly?

            I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
            I am just an enthusiastic user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            1 Reply Last reply Reply Quote 0
            • Corjan Meijerink
              Corjan Meijerink administrator last edited by 21 May 2023, 14:59

              All buttons should indeed work. 2, 4, 5 & 7 open a browser within the app. The others use native app features.

              PeterKerkhof 1 Reply Last reply 21 May 2023, 15:03 Reply Quote 0
              • PeterKerkhof
                PeterKerkhof @Corjan Meijerink last edited by 21 May 2023, 15:03

                @Corjan-Meijerink
                I had made a movie from the problem,

                Can i send this movie to you via a private message.

                Becasuse I have not enough permessions to post it on the forum.
                😊

                Corjan Meijerink 1 Reply Last reply 21 May 2023, 15:05 Reply Quote 0
                • Corjan Meijerink
                  Corjan Meijerink administrator @PeterKerkhof last edited by 21 May 2023, 15:05

                  @PeterKerkhof you can send it to corjan@myrouteapp.com could you also attach the app logs?

                  You can get the logs from the app by going to your account page (where the settings are) > scrolling down > long press the version number.

                  Thanks!

                  1 Reply Last reply Reply Quote 0
                  • PeterKerkhof
                    PeterKerkhof last edited by 22 May 2023, 10:15

                    `I have sent the video and log file to Corjan and the problem is now being investigated by MRA specialists.

                    Thanks everyone for the thoughts 👍 and the quick responses and I'll keep you posted.😊

                    Angelo Greco 1 Reply Last reply 24 May 2023, 14:16 Reply Quote 0
                    • Angelo Greco
                      Angelo Greco @PeterKerkhof last edited by 24 May 2023, 14:16

                      @PeterKerkhof , I am having the same problem with Huawe P Smart 😞

                      1 Reply Last reply Reply Quote 0
                      • PeterKerkhof
                        PeterKerkhof last edited by 25 Jun 2023, 00:02

                        @Corjan-Meijerink The problem still exists on my phone.

                        I think the code is correct for most phones but not for my type of phone. If you need more information from my side to investigate this problem, I am of course happy to provide it.
                        😊

                        Corjan Meijerink 1 Reply Last reply 25 Jun 2023, 15:08 Reply Quote 0
                        • Corjan Meijerink
                          Corjan Meijerink administrator @PeterKerkhof last edited by 25 Jun 2023, 15:08

                          @PeterKerkhof very weird 😞

                          1 Reply Last reply Reply Quote 0
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