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Offline Maps

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Mike Whitwamundefined Offline
    Mike Whitwamundefined Offline
    Mike Whitwam
    wrote on last edited by
    #1

    Tried to access the offline maps I had downloaded today only to fine the message:
    A MAP UPDATE IS MANDATORY BEFORE YOU CAN CONTINUE. IT IS RECOMMENDED TO USE WIFI WHEN DOWNLOADING MAPS.
    I then pressed the download update bar as required and it says DOWNLOADING UPDATE.....
    2 hrs later nothing has changed and no way of knowing if the download is ongoing. It would be nice to see a spinning wheel to confirm.

    Corjan Meijerinkundefined 1 Reply Last reply
    1
    • Mike Whitwamundefined Mike Whitwam

      Tried to access the offline maps I had downloaded today only to fine the message:
      A MAP UPDATE IS MANDATORY BEFORE YOU CAN CONTINUE. IT IS RECOMMENDED TO USE WIFI WHEN DOWNLOADING MAPS.
      I then pressed the download update bar as required and it says DOWNLOADING UPDATE.....
      2 hrs later nothing has changed and no way of knowing if the download is ongoing. It would be nice to see a spinning wheel to confirm.

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by
      #2

      @Mike-Whitwam if you restart the app, what does it say?

      The problem with showing a progress indicator there is that I believe we don’t know what the progress is 😞 (will check later on but I believe the HERE software doesn’t facilitate it)

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      • Mike Whitwamundefined Offline
        Mike Whitwamundefined Offline
        Mike Whitwam
        wrote on last edited by
        #3

        I tried restarting the App and I get the same message:
        with a yellow bar Saying: DOWNLOAD UPDATE.
        I then press the bar and it turns green Saying: DOWNLOADING UPDATE... same as before.
        The maps I have are France in Full and UK in full quite a large download i suppose. I will leave it downloading and see if it completes. My wifi download speed is not the best! so will give it more time.

        Thanks Corjan for the quick reply and the great work you are doing.

        Corjan Meijerinkundefined 1 Reply Last reply
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        • Mike Whitwamundefined Mike Whitwam

          I tried restarting the App and I get the same message:
          with a yellow bar Saying: DOWNLOAD UPDATE.
          I then press the bar and it turns green Saying: DOWNLOADING UPDATE... same as before.
          The maps I have are France in Full and UK in full quite a large download i suppose. I will leave it downloading and see if it completes. My wifi download speed is not the best! so will give it more time.

          Thanks Corjan for the quick reply and the great work you are doing.

          Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by
          #4

          @Mike-Whitwam thanks for the positive words 🙂
          Indeed best to give it some time.

          If that doesn’t work try uninstalling the app and downloading regions individually. Offline maps download management is something we will improve later on too!

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