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No tracks on iPhone-App

Scheduled Pinned Locked Moved Routes & Tracks
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  • undefined Offline
    undefined Offline
    Harald
    wrote on 2 Apr 2021, 18:07 last edited by
    #1

    The track-title will be displayed, but no tracks. Any idea?

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    • undefined Offline
      undefined Offline
      Hans van de Ven MR.MRA
      RouteXpert
      wrote on 3 Apr 2021, 05:50 last edited by
      #2

      @Harald Hi Harald,
      It is difficult to answer that in such a way, then we need some more information.
      Which app did you record the track with?
      The MRA Navigation App or the MRA Mobile App?

      MRA Navigation:
      MRA_Navigation_1.jpg

      MRA Mobile App
      MRA_Routeplanner_1.jpg

      You may also find it helpful to delete the app and download it again to make sure you have the latest version.

      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      undefined 1 Reply Last reply 4 Apr 2021, 06:47
      0
      • undefined Hans van de Ven MR.MRA
        3 Apr 2021, 05:50

        @Harald Hi Harald,
        It is difficult to answer that in such a way, then we need some more information.
        Which app did you record the track with?
        The MRA Navigation App or the MRA Mobile App?

        MRA Navigation:
        MRA_Navigation_1.jpg

        MRA Mobile App
        MRA_Routeplanner_1.jpg

        You may also find it helpful to delete the app and download it again to make sure you have the latest version.

        undefined Offline
        undefined Offline
        Harald
        wrote on 4 Apr 2021, 06:47 last edited by
        #3

        MRA Mobile App. No success with reinstallation.

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        • undefined Offline
          undefined Offline
          Hans van de Ven MR.MRA
          RouteXpert
          wrote on 4 Apr 2021, 06:49 last edited by
          #4

          @Harald Hi Harald, you recorded the route while driving the route?
          Because I don’t have this problem, and I record every route that I drive

          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

          undefined 1 Reply Last reply 5 Apr 2021, 12:27
          0
          • undefined Hans van de Ven MR.MRA
            4 Apr 2021, 06:49

            @Harald Hi Harald, you recorded the route while driving the route?
            Because I don’t have this problem, and I record every route that I drive

            undefined Offline
            undefined Offline
            Harald
            wrote on 5 Apr 2021, 12:27 last edited by
            #5

            @Hans-van-de-Ven-MRA-Master
            Yes i recorded the routes with myrouteapp while driving. I have 50+ routes tracked before, all are listed but no track will be displayed. Displaying the tracks with navigation-app or browser works fine. Problem only with myrouteapp on iPhone.

            undefined undefined 2 Replies Last reply 5 Apr 2021, 15:07
            0
            • undefined Harald
              5 Apr 2021, 12:27

              @Hans-van-de-Ven-MRA-Master
              Yes i recorded the routes with myrouteapp while driving. I have 50+ routes tracked before, all are listed but no track will be displayed. Displaying the tracks with navigation-app or browser works fine. Problem only with myrouteapp on iPhone.

              undefined Offline
              undefined Offline
              Nick Carthew
              RouteXpert
              wrote on 5 Apr 2021, 15:07 last edited by
              #6

              @Harald I can confirm that tracks and routes are both visible for me via the MRA Navigation app. I use an iPhone 11 using the latest iOS 14.4.2.

              75D160F2-82FD-4F2C-8033-7FA072C4F719.png

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

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              • undefined Harald
                5 Apr 2021, 12:27

                @Hans-van-de-Ven-MRA-Master
                Yes i recorded the routes with myrouteapp while driving. I have 50+ routes tracked before, all are listed but no track will be displayed. Displaying the tracks with navigation-app or browser works fine. Problem only with myrouteapp on iPhone.

                undefined Offline
                undefined Offline
                Hans van de Ven MR.MRA
                RouteXpert
                wrote on 5 Apr 2021, 15:16 last edited by
                #7

                @Harald
                I recorded yesterday the track while driving with Navigation and the Mobile app, no problems.

                Do you use another GPS tracker device maybe?

                Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

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                3 Apr 2021, 05:50

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