What am I doing wrong with Route Tracking

[David Rudgley]

Hi, I start a route track on my Android App and let it run in the background while using TomTom Go App. On Route I check that the route tracking is working and all seems fine. After a brief stop at my destination I return home. The round trip was around 125 miles. When I get home I check on the Tracker and it shows an A to B straight line route from home to the destination. This has happened twice. I have tested on shorter routes and it works fine. At what point does it abandon the route detail and revert to A-B straight line
What I did

What the Tracker recorded

[Nick Carthew]

@David-Rudgley I suspect that your phone can't handle two apps running gps at the same time.

[Drabslab]

@David-Rudgley I expect that the TomTom Go Appis monopolising the GPS in your android device but this seems like a question for a TomTom forum.

[Hans van de Ven MR.MRA]

@David-Rudgley Did you start the tracking in the MRA Mobile App? Did you see that "tracking" was on?
Because if you create a new tracklog, without starting it, and then finish the tracklog, you get a straight line. The same happens if you push "pauze" and forget to start again.

[David Rudgley]

@Hans-van-de-Ven-MRA-Master I checked the tracker once on the out leg and it appeared to be recording the route fine. It wasn't until I completed the trip and I finished the track when it showed the straight line A to B track

[Hans van de Ven MR.MRA]

@David-Rudgley

Try both app seperate to check if it works then

[Simon Cheneler]

This has just started to happen on mine using android phone and it was working ok. I search and follow route on navigation and record route but at the end it's now just a straight line or it can just stop recording at anytime and the route is all over the place not even the roads i was on and there is nothing wrong with my phone and google maps, waze tomtom are all ok. uninstalled, re installed still the same.