Navigation stopped working during Tour

[Rob Verhoeff]

@Chalkster-0 last week busy in Switzerland. Behaves like a beauty online and offline with the current 5.1 beta version. Also on CarPlay no major issues. Be patient a little longer…

[Thomas Neumeyer]

I experienced the same problem during my tour. Navigation stopped every day so far at least two times per day. Very annoying as a closing of the app didn't helped always. Screen stays blue and nothing happening. After two or three times restart it works. The thing happened in online and offline modes and with all views north up and others. Hope the new version will fix it. I am still on the last one. It's not nice to use Google maps instead of MyRoute. Thomas

[Travellexxie]

Every day after 2 hours working my app crashes. I contacted Corjan, but we were unable to see, what is going wrong. Deleted and reinstalled the app, just to have a fresh install.

[Peter Zehentreiter]

@Travellexxie said:

Deleted and reinstalled the app, just to have a fresh install.

Has the error then stopped occurring?

[Thomas Neumeyer]

Following

[TuonoPants]

I saw this issue three times last weekend, I thought it was just my set up but it seems I'm not alone.
It's a real PITA to keep stopping and restarting everything so really looking forward to a fix for this.
Thanks @léon-hassing for the work-around, I'll give it a try.

[Travellexxie]

@Peter-Zehentreiter don't know yet. I have no daytrip for the app in the near future.

[Thomas Neumeyer]

Half of the tour done. App stopped more then 10 times. That's really annoying. I will delete it and install new. Hope it will fix the issue.

[guenniguenzelsen]

Which App-Version and which OS?

[Peter Zehentreiter]

@Thomas-Neumeyer It would also be interesting to know whether you’re running the app natively or via CP or AA.

Thanks in advance for the info

[Thomas Neumeyer]

Native with Android 16. Ulefone Rugking Pro

[Thomas Neumeyer]

I installed it now new. Let's see

[Peter Zehentreiter]

@Thomas-Neumeyer So still the old Version 5.0.4
Please confirm

[Thomas Neumeyer]

Yes because new version is not available

[guenniguenzelsen]

Can just be a matter of a couple of days.
I'm also waiting and hoping for the release within tomorrow, before I start my two day trip on Sunday and Monday.

[Thomas Neumeyer]

Let's keep fingers crossed

[Thomas Neumeyer]

It's just not nice to start the app three or four times new. There is no pattern. It's just stopping and sometimes after restart it's a blue screen like app is starting but nothing happening

[Peter Zehentreiter]

@Thomas-Neumeyer That's true, but I just wanted to be sure... it could have been that you'd already got access to the new version some other way.

Most of the other people complaining are using iOS or CarPlay, and they already have the new version.

So it can't be down to the NEW version.

[white.mouse]

New version is available now in the play store

[Corjan Meijerink]

@white.mouse sweet lord that took long