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  4. V5.0.0 : map remain on screen, hiding menu

V5.0.0 : map remain on screen, hiding menu

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Brian McGundefined Brian McG

    @lluis-Castells I tried to recreate the issue on my blackview by7100 & could not get it to happen

    as a matter of curiosity if you go into the android settings & turn off the "navigation" buttons, so remove the back/home button panel & enable gestures, what happens?

    lluis Castellsundefined Offline
    lluis Castellsundefined Offline
    lluis Castells
    wrote on last edited by
    #13

    Thanks for the suggestion. It does exactly the same thing.

    1 Reply Last reply
    1
    • Forestundefined Offline
      Forestundefined Offline
      Forest
      wrote on last edited by
      #14

      Menu button (top right of the screen) is not the only choice to get this effect.
      In the list at the bottom there are 7 possible choices but only one freezes the screen.
      See new video : https://youtube.com/shorts/JIXdgY1VJ-Y?feature=share
      If it can help.

      BMW R1200RT LC (K52) 2015
      LG-H930 (V30)
      Android 9

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      • Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote on last edited by
        #15

        I am pretty sure this is has been resolved!
        Update 5.0.1 will provide the solution.

        We will test it now internally and roll out a beta as soon as possible.
        Also trying to resolve the "disappearing keyboard" issue

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        • Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by
          #16

          Fixed in 5.0.1
          Expecting release early next week.
          In beta tomorrow probably.

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          0
          • Forestundefined Offline
            Forestundefined Offline
            Forest
            wrote on last edited by
            #17

            5.0.1 downloaded.
            Seem (I am careful) to solve the issue.
            I can finally access to the navigation.
            Many thanks to everyone involved in the fix.

            BMW R1200RT LC (K52) 2015
            LG-H930 (V30)
            Android 9

            Corjan Meijerinkundefined 1 Reply Last reply
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            • Forestundefined Forest

              5.0.1 downloaded.
              Seem (I am careful) to solve the issue.
              I can finally access to the navigation.
              Many thanks to everyone involved in the fix.

              Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote on last edited by
              #18

              @Forest great!

              Otherwise on the home screen tap the map layer icon > scroll all the way down > open the advanced settings.

              You can then change the map configuration to help you in solving any issues. This setting is only available on older Androids.

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              • lluis Castellsundefined Offline
                lluis Castellsundefined Offline
                lluis Castells
                wrote on last edited by
                #19

                Problem solved on my BV9600 Pro with update 5.0.1. Thanks

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                • Bouke Entundefined Offline
                  Bouke Entundefined Offline
                  Bouke Ent
                  wrote on last edited by Bouke Ent
                  #20

                  501 433 gives on samsung active 2 and samsung S8 no solution. I think both android 9. on my main navigation phone ulefone x10 with android 11 it works ok. did use setting in map layers and virtual display and it seems to fix it for active 2

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                  • Nick Dawsonundefined Offline
                    Nick Dawsonundefined Offline
                    Nick Dawson
                    wrote last edited by
                    #21

                    Samsung Galaxy running Android 9.

                    I am experiencing similar problems.

                    I want to use the device as a spare for a planned trip to South America next month (for two months).

                    Loaded MyRouteApp, opens fine but when I go to Routes and Tracks, I get a map.

                    If I turn the screen sideways, I can see half of the menus which should be displayed below hence I think this is a display issue.

                    I cannot really get any further - I intended to download maps for S.America to the device and use these off-line but cannot even get to the settings menu.

                    My current phone running the latest software works fine but I don't want to risk this a my prime device for the trip (hence the old Samsung).

                    has compatibility with older Android versions been resolved?

                    thank you in anticipation

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                    • Nick Dawsonundefined Offline
                      Nick Dawsonundefined Offline
                      Nick Dawson
                      wrote last edited by
                      #22

                      I would upload a video but do not have enough privileges.

                      Essentially the map doesn't disappear so the menu options are not available.

                      This is using the navigation part of the software.

                      The MyRouteApp section to edit and create routes appears to work fine.

                      Hope the above helps.

                      Nick Dawsonundefined 1 Reply Last reply
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                      • Nick Dawsonundefined Nick Dawson

                        I would upload a video but do not have enough privileges.

                        Essentially the map doesn't disappear so the menu options are not available.

                        This is using the navigation part of the software.

                        The MyRouteApp section to edit and create routes appears to work fine.

                        Hope the above helps.

                        Nick Dawsonundefined Offline
                        Nick Dawsonundefined Offline
                        Nick Dawson
                        wrote last edited by
                        #23

                        I am running V 5.0.2

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                        • Hubert Thoringundefined Offline
                          Hubert Thoringundefined Offline
                          Hubert Thoring
                          Valued contributor
                          wrote last edited by
                          #24

                          The latest version V5.0.2 is available and has fixed this issue...

                          VG Hubert
                          Info Beta Test "Next App" dazu die Hardware .
                          iPad 9. Gen iOS 26.2 / iPhone 16e iOS 26.2 / iPhone Xr iOS 18.7.3 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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                          • Nick Dawsonundefined Offline
                            Nick Dawsonundefined Offline
                            Nick Dawson
                            wrote last edited by
                            #25

                            That is the version I am running.

                            Could it have been fixed on 5.0.1 and the fix been missed on 5.0.2?

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                            • Nick Dawsonundefined Offline
                              Nick Dawsonundefined Offline
                              Nick Dawson
                              wrote last edited by
                              #26

                              The fix to go to the advanced map settings (for older android devices) works.

                              Thank you

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