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  4. Keyboard shuts down route

Keyboard shuts down route

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Rae Sewellundefined Offline
    Rae Sewellundefined Offline
    Rae Sewell
    wrote last edited by
    #1

    Hi all, when using MyRouteApp on my android phone (S23) when planning a route and add waypoints as soon as I try to name a waypoint my keyboard pops up and the route closes down and goes back to the MyRouteApp home screen. So it is impossible to plan a rout on my phone or to edit a route.
    Any ideas?

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    0
    • Con Hennekensundefined Online
      Con Hennekensundefined Online
      Con Hennekens
      Alpha tester
      wrote last edited by
      #2

      What app version are you on?

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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      • Rae Sewellundefined Offline
        Rae Sewellundefined Offline
        Rae Sewell
        wrote last edited by
        #3

        Version 5.0.0 - 424

        Con Hennekensundefined 1 Reply Last reply
        0
        • Rae Sewellundefined Rae Sewell

          Version 5.0.0 - 424

          Con Hennekensundefined Online
          Con Hennekensundefined Online
          Con Hennekens
          Alpha tester
          wrote last edited by Con Hennekens
          #4

          @Rae-Sewell, I cannot replicate your problem. I think it is best to upgrade to 426 as it will be releases today, and check if the problem persists. Please let us know.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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          • Jeff uundefined Offline
            Jeff uundefined Offline
            Jeff u
            wrote last edited by
            #5

            I have the same problem updated to 5 cannot input using the keyboard. Latest version of Android on a Pixel 9

            Con Hennekensundefined 1 Reply Last reply
            0
            • Jeff uundefined Jeff u

              I have the same problem updated to 5 cannot input using the keyboard. Latest version of Android on a Pixel 9

              Con Hennekensundefined Online
              Con Hennekensundefined Online
              Con Hennekens
              Alpha tester
              wrote last edited by
              #6

              @Jeff-u, what kind of controller are you using, and did you enable it in the keyboard settings in the app (under profile icon menu).

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

              Jeff uundefined 1 Reply Last reply
              0
              • Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                Developer
                wrote last edited by
                #7

                Feel free to share screenshots / a recording of the issue.
                Is it a specific key you type that causes the problem?

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                • Con Hennekensundefined Con Hennekens

                  @Jeff-u, what kind of controller are you using, and did you enable it in the keyboard settings in the app (under profile icon menu).

                  Jeff uundefined Offline
                  Jeff uundefined Offline
                  Jeff u
                  wrote last edited by
                  #8

                  @Con-Hennekens

                  no controller used just direct input from phone screen

                  Con Hennekensundefined 1 Reply Last reply
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                  • Jeff uundefined Jeff u

                    @Con-Hennekens

                    no controller used just direct input from phone screen

                    Con Hennekensundefined Online
                    Con Hennekensundefined Online
                    Con Hennekens
                    Alpha tester
                    wrote last edited by
                    #9

                    @Jeff-u, sorry, I misunderstood that. Did you update to the latest release yet (426). I own a Pixel 8, (not much difference software-wise) and cannot replicate the problem. A screen recording would be nice.

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                    1 Reply Last reply
                    0
                    • Rae Sewellundefined Offline
                      Rae Sewellundefined Offline
                      Rae Sewell
                      wrote last edited by
                      #10

                      Hello Peeps I have found the answer, I use "Smart Keyboard Pro" on my phone and MRA doesn't like it. If I switch to the native Android keyboard it works.

                      Con Hennekensundefined Corjan Meijerinkundefined 2 Replies Last reply
                      0
                      • Rae Sewellundefined Rae Sewell

                        Hello Peeps I have found the answer, I use "Smart Keyboard Pro" on my phone and MRA doesn't like it. If I switch to the native Android keyboard it works.

                        Con Hennekensundefined Online
                        Con Hennekensundefined Online
                        Con Hennekens
                        Alpha tester
                        wrote last edited by
                        #11

                        @Rae-Sewell, Good find! Would not have thought of that. This 3rd party keyboard seems to steal focus then?

                        I am just an enthusiastic MRA user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                        1 Reply Last reply
                        0
                        • Rae Sewellundefined Rae Sewell

                          Hello Peeps I have found the answer, I use "Smart Keyboard Pro" on my phone and MRA doesn't like it. If I switch to the native Android keyboard it works.

                          Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote last edited by
                          #12

                          @Rae-Sewell Wow - the fact that this is possible is very interesting 🙂

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                          • Rae Sewellundefined Offline
                            Rae Sewellundefined Offline
                            Rae Sewell
                            wrote last edited by
                            #13

                            Keep switching keyboards is not ideal but at least I know how to avoid the problem now.

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