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Google maps and Streetview

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Stevedo 6 0 Offline
    Stevedo 6 0 Offline
    Stevedo 6 0
    wrote last edited by
    #8

    I've raised a support ticket for this.

    1 Reply Last reply
    0
    • Stevedo 6 0 Offline
      Stevedo 6 0 Offline
      Stevedo 6 0
      wrote last edited by
      #9

      Had a response today to my ticket.

      "
      Dear Stevedo,

      Thank you for your message.

      This is indeed not the intended behaviour. I have forwarded this issue to our development team, and we will try to find a solution for this problem.

      Thank you for bringing this to our attention.

      Kind regards,
      Jarnick
      "

      1 Reply Last reply
      1
      • white.mouse Offline
        white.mouse Offline
        white.mouse
        Valued contributor
        wrote last edited by
        #10

        Me too! I received a similar response as well. I’m sure it will be sorted out.

        met een R1250RT met TFT en BMW Connected Ride App (die dus nog steeds niet voldoet!) ;
        de Garmin Zumo XT en M.R.A. in combinatie met de Carpuride W702 (voor Android op de Motor!) en een Samsung Galaxy S24

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        • Stevedo 6 0 Offline
          Stevedo 6 0 Offline
          Stevedo 6 0
          wrote last edited by
          #11

          Well, this morning I thought I'd check to see if there was any update to the support ticket I raised. I was surprised to see that the ticket has been closed. I have not received any communication i.e. email to indicate that the status of my ticket had changed. There was no accompanying feedback, just an update in status to say closed.

          As far as I can see, the problem still exists.

          4c143de6-0680-430e-8b7d-c9feda56c61a-image.jpeg

          4841886b-4e1c-461d-a608-9f91b1f1279f-image.jpeg

          Does this issue still exist for others that also reported it in this thread?

          PS I've tried both the Brave browser and Microsoft Edge running on Windows 11.
          12849c16-a673-4ba6-8f3e-0809a6dd14c1-image.jpeg

          Brian McG 1 Reply Last reply
          0
          • Stevedo 6 0 Stevedo 6 0

            Well, this morning I thought I'd check to see if there was any update to the support ticket I raised. I was surprised to see that the ticket has been closed. I have not received any communication i.e. email to indicate that the status of my ticket had changed. There was no accompanying feedback, just an update in status to say closed.

            As far as I can see, the problem still exists.

            4c143de6-0680-430e-8b7d-c9feda56c61a-image.jpeg

            4841886b-4e1c-461d-a608-9f91b1f1279f-image.jpeg

            Does this issue still exist for others that also reported it in this thread?

            PS I've tried both the Brave browser and Microsoft Edge running on Windows 11.
            12849c16-a673-4ba6-8f3e-0809a6dd14c1-image.jpeg

            Brian McG Offline
            Brian McG Offline
            Brian McG
            wrote last edited by
            #12

            @Stevedo-6-0 Firefox Win 11
            1ea33e79-85c9-45a6-8f0d-5869df7bb817-image.jpeg

            BlackView BV7100, Android 12
            Navigate "Routes as Tracks" in Offline mode with Offline Maps
            No Wifi, no internet, no interruptions, works well

            Stevedo 6 0 1 Reply Last reply
            0
            • Brian McG Brian McG

              @Stevedo-6-0 Firefox Win 11
              1ea33e79-85c9-45a6-8f0d-5869df7bb817-image.jpeg

              Stevedo 6 0 Offline
              Stevedo 6 0 Offline
              Stevedo 6 0
              wrote last edited by Stevedo 6 0
              #13

              @Brian-McG said:

              @Stevedo-6-0 Firefox Win 11
              1ea33e79-85c9-45a6-8f0d-5869df7bb817-image.jpeg

              Thanks, Brian. Good to know it's not just me seeing this issue.

              1 Reply Last reply
              0
              • Stevedo 6 0 Offline
                Stevedo 6 0 Offline
                Stevedo 6 0
                wrote last edited by Stevedo 6 0
                #14

                LOL - having yesterday provided some frank feedback regarding the status, and ongoing issue, of my "closed" support ticket, this morning I find that the status of the ticket is now "Wordt verwerkt" (being processed).

                I still didn't receive an update regarding the status of my ticket. I would expect to receive an automated email at least highlighting the fact that the status of the ticket had changed. Really poor IMHO.

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                • Adrian Avram Offline
                  Adrian Avram Offline
                  Adrian Avram
                  wrote last edited by
                  #15

                  For me its working without any issues on Windows 11 and Chrome Browser ...

                  Best regards,
                  Adrian

                  📱Samsung S24 Ultra with MyRoute-APP (GOLD Lifetime)
                  🏍️Honda NC750X (2021) with AA/CarPlay by CHIGEE Aio-5
                  🚙Renaul Duster with onboard AA/CarPlay Unit

                  Stevedo 6 0 1 Reply Last reply
                  0
                  • Adrian Avram Adrian Avram

                    For me its working without any issues on Windows 11 and Chrome Browser ...

                    Stevedo 6 0 Offline
                    Stevedo 6 0 Offline
                    Stevedo 6 0
                    wrote last edited by
                    #16

                    @Adrian-Avram said:

                    For me its working without any issues on Windows 11 and Chrome Browser ...

                    The issue still exists and was acknowledged by the MRA team this morning in an email to me at 07:37 (UK time) as still existing. They have said that due to the planner being re-written they will not fix this issue and have closed the support ticket again.

                    To replicate the problem: 1. Go to the planner and select any map overlay other than any Google map. 2. Turn on StreetView. 3. Now select any Google map overlay.

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                    • Stevedo 6 0 Offline
                      Stevedo 6 0 Offline
                      Stevedo 6 0
                      wrote last edited by Stevedo 6 0
                      #17

                      This is the current status from my MRA support ticket.

                      ca9d9ae0-ad6a-45e7-bff0-691f7548bc7d-image.jpeg

                      1 Reply Last reply
                      0
                      • Jörgen Offline
                        Jörgen Offline
                        Jörgen
                        Valued contributor
                        wrote last edited by
                        #18

                        Morning, all Overlays with OSM, Here and TomTom works with Street View for me.
                        (Windows 11 with Chrome)

                        Hardware
                        iPhone 12 pro (iOS 26.2.1)
                        iPad (7.Gen.) 18.7.3
                        Oukitel RT3 Pro (Andr. 14)
                        Wireless CarPlay mit (Elebest C650)
                        Wired CarPlay (SEAT Arona - 2021)
                        MRA Workshops in Deutsch sind hier zu finden

                        Stevedo 6 0 1 Reply Last reply
                        0
                        • Aiello antonino Offline
                          Aiello antonino Offline
                          Aiello antonino
                          wrote last edited by
                          #19

                          Same problem for me too but on iPad, if I activate the street view, everything is blurry and sometimes it freezes, I have to change the map overlay once or twice to improve the situation, otherwise I can't scroll the map on the Planner

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                          • Jörgen Jörgen

                            Morning, all Overlays with OSM, Here and TomTom works with Street View for me.
                            (Windows 11 with Chrome)

                            Stevedo 6 0 Offline
                            Stevedo 6 0 Offline
                            Stevedo 6 0
                            wrote last edited by
                            #20

                            @Jörgen said:

                            Morning, all Overlays with OSM, Here and TomTom works with Street View for me.
                            (Windows 11 with Chrome)

                            Nobody said they didn't work!!!!! 🙄

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