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  4. Here Maps not Recognizing Road is now Open

Here Maps not Recognizing Road is now Open

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • John S Parryundefined Online
    John S Parryundefined Online
    John S Parry
    wrote last edited by
    #1

    One of the great motorcycle roads in the mountains outside of Los Angeles (CA-2) is now open after 4+ years of being closed due to storm damage. I'm trying to build a route including CA-2, but MRA won't let me because HERE thinks there is a section that is closed.

    MRA (to my knowledge) doesn't have an option for ignoring closed roads. I suspect the answer will be "we can't override HERE", but I don't have a problem in Garmin Basecamp (also completely HERE based). With climate change and the increasing occurrences of natural disasters, road availability can change in a moment. There needs to be an option for ignoring closed roads when it's known that a road is actually open or will be soon for the purposes of planning.

    This is a showstopper for me. Please advise.

    Brian McGundefined 1 Reply Last reply
    0
    • John S Parryundefined John S Parry

      One of the great motorcycle roads in the mountains outside of Los Angeles (CA-2) is now open after 4+ years of being closed due to storm damage. I'm trying to build a route including CA-2, but MRA won't let me because HERE thinks there is a section that is closed.

      MRA (to my knowledge) doesn't have an option for ignoring closed roads. I suspect the answer will be "we can't override HERE", but I don't have a problem in Garmin Basecamp (also completely HERE based). With climate change and the increasing occurrences of natural disasters, road availability can change in a moment. There needs to be an option for ignoring closed roads when it's known that a road is actually open or will be soon for the purposes of planning.

      This is a showstopper for me. Please advise.

      Brian McGundefined Offline
      Brian McGundefined Offline
      Brian McG
      wrote last edited by
      #2

      @John-S-Parry try enabling "Disable Seasonal Closures"
      89e24e55-b836-4a8c-b1fb-40d0ac32259d-image.png
      there is a bit of a discusion about the functionality here

      BlackView BV7100, Android 12
      Normaly navigate Routes in Offline mode with Offline Maps

      Brian McGundefined 1 Reply Last reply
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      • John S Parryundefined Online
        John S Parryundefined Online
        John S Parry
        wrote last edited by
        #3

        I have the disable seasonal closure checked. The problem is that it’s marked as a closed road, which is a different category that seasonally closed.

        In short, it doesn’t apply.

        1 Reply Last reply
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        • Brian McGundefined Brian McG

          @John-S-Parry try enabling "Disable Seasonal Closures"
          89e24e55-b836-4a8c-b1fb-40d0ac32259d-image.png
          there is a bit of a discusion about the functionality here

          Brian McGundefined Offline
          Brian McGundefined Offline
          Brian McG
          wrote last edited by
          #4

          Sorry @John-S-Parry I am guessing the part of CA-2 your referring to is between Cedar Springs & Big Pines
          c6075e2f-0e4d-4d04-a767-e7b50b3a6400-image.png
          The "Disable Seasonal Closure" does not seem to work for this closure, probably because rather than a closure Here have designated that route as under construction going by the dashed line on the map, so it really is a Here issue & the correct resolution is for Here to update their map

          My only other sugestion would be to plan it with the OpenStreetMap or TomTom routing as these seem to route okay
          If Here dont update the map before your trip you can try navigating the route as a Track with MRA
          You would probably need to do this in Offline mode to prevent any recalculations deviating you off the track & stopping you from riding the road under construction, you would loose acces to traffic updates
          1513fc80-6e2f-4bb2-a5f7-c4563e60a93a-image.png

          It is a work around but if the Here base map does not allow you to route through an area there is not a lot MRA can do, the "override" is to use a different routing map

          BlackView BV7100, Android 12
          Normaly navigate Routes in Offline mode with Offline Maps

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          • John S Parryundefined Online
            John S Parryundefined Online
            John S Parry
            wrote last edited by John S Parry
            #5

            Thanks Brian. I appreciate your input.

            Yes, you got the section of CA-2 that had been closed absolutely correct:

            Screenshot (185).png

            It's a been a long-term closure due to difficult road repairs. That's why it shows as closed in HERE. Well, it's open now. With the track record of HERE, it could be weeks before they update their map to a "road open" status. It's easy just to blame HERE, but how does Basecamp (which is also HERE based) allow routing closed roads? I also use an Apple based navigation planner called inRoute, and they have an explicit setting option called "Ignore Closed Roads", allowing you to route through them for whatever reason you have. Of course it's a buyer beware kind of setting, but the reality is that Google Maps is the gold standard and your best friend for up-to-date road status into, which is why I use it for final validation regardless of route planner I'm using.

            If nothing changes, my options are to either use Basecamp or inRoute as an alternative to create the route I need. I'd rather not play gymnastics with MRA and have to work around it. If this is simply a wart we have to live with, I'd just like to know.

            On Edit: I tried both TomTom and OpenStreetMap views as a workaround. I can place a waypoint in the closed section, but MRA won't create a route line to it.

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            • Ron Zundefined Offline
              Ron Zundefined Offline
              Ron Z
              wrote last edited by
              #6

              I agree, having an option to ignore road closures would be a big help in this situation.

              2009 BMW K1300GT
              Samsung Galaxy Tab Active 5 w/RAM mount
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              iPhone 14 Pro Max w/QuadLock mount
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              • ErikMatthezingundefined Offline
                ErikMatthezingundefined Offline
                ErikMatthezing
                wrote last edited by
                #7

                You can put a request an here if the road is open.
                https://mapfeedback.here.com/#/report

                1 Reply Last reply
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                • Reinhard-32undefined Offline
                  Reinhard-32undefined Offline
                  Reinhard-32
                  wrote last edited by Reinhard-32
                  #8

                  In the meantime you can use this workaround: Change the section between WP 3 and 4 to offroad.
                  Here the route:
                  https://www.myrouteapp.com/en/social/route/12044754?mode=share

                  Kindly regards
                  Reinhard

                  ZumoXT, Zumo 590, Montana 700i and Mac

                  John S Parryundefined 1 Reply Last reply
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                  • Reinhard-32undefined Reinhard-32

                    In the meantime you can use this workaround: Change the section between WP 3 and 4 to offroad.
                    Here the route:
                    https://www.myrouteapp.com/en/social/route/12044754?mode=share

                    John S Parryundefined Online
                    John S Parryundefined Online
                    John S Parry
                    wrote last edited by John S Parry
                    #9

                    @Reinhard-32 Thanks. I appreciate the effort you put into this.

                    I did a search and was able to find how to use the technique. I'm not sure how this would look after import into a Garmin GPS, especially if the skip section has intended route deviations within it. It's clearly a workaround as opposed to a clean solution, but....

                    Regardless, I'll play with it.

                    Nick Carthewundefined 1 Reply Last reply
                    0
                    • John S Parryundefined John S Parry

                      @Reinhard-32 Thanks. I appreciate the effort you put into this.

                      I did a search and was able to find how to use the technique. I'm not sure how this would look after import into a Garmin GPS, especially if the skip section has intended route deviations within it. It's clearly a workaround as opposed to a clean solution, but....

                      Regardless, I'll play with it.

                      Nick Carthewundefined Online
                      Nick Carthewundefined Online
                      Nick Carthew
                      RouteXpert
                      wrote last edited by
                      #10

                      @John-S-Parry I think the best option is to report it to HERE using the website that @ErikMatthezing shared above. The more often it is reported the more chance there is of a map update. He who shouts loudest 😊

                      I have just reported the re-opening of The Angels Crest Highway.

                      38689037-1706-43ce-aced-3c17ec2e9c17-image.png

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox BJ8

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