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Via point icons not showing on Zumo XT

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    A Former User
    wrote on 13 May 2021, 13:21 last edited by
    #1

    After creating a route in MRA and adding details to via points ie: cafe stop and time and changing colour to red. After exporting, these do not show up on the Garmin Zumo XT map as such. The via points only show as start and destination flags. After watching the video for via en shaping, Serg shows the customised via points on a Zumo XT after exporting. So what am I doing wrong?

    undefined 1 Reply Last reply 13 May 2021, 13:55
    0
    • ? A Former User
      13 May 2021, 13:21

      After creating a route in MRA and adding details to via points ie: cafe stop and time and changing colour to red. After exporting, these do not show up on the Garmin Zumo XT map as such. The via points only show as start and destination flags. After watching the video for via en shaping, Serg shows the customised via points on a Zumo XT after exporting. So what am I doing wrong?

      undefined Offline
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      Hans van de Ven MR.MRA
      Instructor RouteXperts administrator
      wrote on 13 May 2021, 13:55 last edited by
      #2

      @Brian-Martin

      Did you use the Garmin XT export option?

      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      1 Reply Last reply
      0
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        A Former User
        wrote on 13 May 2021, 14:18 last edited by
        #3

        Yes I did

        undefined 1 Reply Last reply 13 May 2021, 16:42
        0
        • ? A Former User
          13 May 2021, 14:18

          Yes I did

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          Hans van de Ven MR.MRA
          Instructor RouteXperts administrator
          wrote on 13 May 2021, 16:42 last edited by
          #4

          @Brian-Martin

          Share you’re route please, make sure it is public. Then I can have a look

          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

          undefined 1 Reply Last reply 13 May 2021, 17:18
          0
          • undefined Hans van de Ven MR.MRA
            13 May 2021, 16:42

            @Brian-Martin

            Share you’re route please, make sure it is public. Then I can have a look

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            Henrik Müller
            wrote on 13 May 2021, 17:18 last edited by
            #5

            @Hans-van-de-Ven-MRA-Master

            Hi Hans

            I have still my problem regarding the route between the second last point (sharping point or via point) and the finish point is a "offroad" track" I'm also using the Garmin XT option.
            I have made my route public, called last point.

            undefined 1 Reply Last reply 13 May 2021, 17:30
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            • undefined Henrik Müller
              13 May 2021, 17:18

              @Hans-van-de-Ven-MRA-Master

              Hi Hans

              I have still my problem regarding the route between the second last point (sharping point or via point) and the finish point is a "offroad" track" I'm also using the Garmin XT option.
              I have made my route public, called last point.

              undefined Offline
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              Hans van de Ven MR.MRA
              Instructor RouteXperts administrator
              wrote on 13 May 2021, 17:30 last edited by
              #6

              @Henrik-Müller

              Hendrik please share the url off the route here

              Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
              Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

              undefined 1 Reply Last reply 13 May 2021, 17:32
              0
              • undefined Hans van de Ven MR.MRA
                13 May 2021, 17:30

                @Henrik-Müller

                Hendrik please share the url off the route here

                undefined Offline
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                Henrik Müller
                wrote on 13 May 2021, 17:32 last edited by
                #7

                @Hans-van-de-Ven-MRA-Master

                https://www.myrouteapp.com/en/social/route/4559836?mode=share

                undefined 1 Reply Last reply 13 May 2021, 17:37
                0
                • undefined Henrik Müller
                  13 May 2021, 17:32

                  @Hans-van-de-Ven-MRA-Master

                  https://www.myrouteapp.com/en/social/route/4559836?mode=share

                  undefined Offline
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                  Hans van de Ven MR.MRA
                  Instructor RouteXperts administrator
                  wrote on 13 May 2021, 17:37 last edited by
                  #8

                  @Henrik-Müller

                  Thanks, I will have to investigate that further, probably is it the track that you see, and when you drive the route it will be under the routeline

                  Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                  Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                  undefined 1 Reply Last reply 13 May 2021, 17:42
                  0
                  • undefined Hans van de Ven MR.MRA
                    13 May 2021, 17:37

                    @Henrik-Müller

                    Thanks, I will have to investigate that further, probably is it the track that you see, and when you drive the route it will be under the routeline

                    undefined Offline
                    undefined Offline
                    Henrik Müller
                    wrote on 13 May 2021, 17:42 last edited by
                    #9

                    @Hans-van-de-Ven-MRA-Master said in Via point icons not showing on Zumo XT:

                    @Henrik-Müller

                    Thanks, I will have to investigate that further, probably is it the track that you see, and when you drive the route it will be under the routeline

                    It worked fine for 8-10 days ago - if I try to disable the GPS satellite, and simulate the route on the device, the problem is also showed.

                    I'm not using tracks, as i like the via and sharping points options.

                    undefined 1 Reply Last reply 13 May 2021, 18:11
                    0
                    • undefined Henrik Müller
                      13 May 2021, 17:42

                      @Hans-van-de-Ven-MRA-Master said in Via point icons not showing on Zumo XT:

                      @Henrik-Müller

                      Thanks, I will have to investigate that further, probably is it the track that you see, and when you drive the route it will be under the routeline

                      It worked fine for 8-10 days ago - if I try to disable the GPS satellite, and simulate the route on the device, the problem is also showed.

                      I'm not using tracks, as i like the via and sharping points options.

                      undefined Offline
                      undefined Offline
                      Hans van de Ven MR.MRA
                      Instructor RouteXperts administrator
                      wrote on 13 May 2021, 18:11 last edited by
                      #10

                      @Henrik-Müller

                      From the Dutch XT FB group

                      You probably haven't converted your track to the trip planner. Nowadays you can also choose 'Go' when you select the track. You will then get that dotted line to the start or nearest point, but no further indication. You should start the route from the trip planner and not from tracks.

                      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                      undefined 1 Reply Last reply 14 May 2021, 10:06
                      0
                      • undefined Hans van de Ven MR.MRA
                        13 May 2021, 18:11

                        @Henrik-Müller

                        From the Dutch XT FB group

                        You probably haven't converted your track to the trip planner. Nowadays you can also choose 'Go' when you select the track. You will then get that dotted line to the start or nearest point, but no further indication. You should start the route from the trip planner and not from tracks.

                        undefined Offline
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                        Henrik Müller
                        wrote on 14 May 2021, 10:06 last edited by Henrik Müller
                        #11

                        @Hans-van-de-Ven-MRA-Master

                        I’m using the trip planner (as shaping and via points are nice) - the dotted line is as you stated from where you right now to the first (via) point.

                        I’m not using tracks and convert them, as I then will lose the points benefits.

                        The issue I referred to, is the calculation between the second last point (sharping or via) and the finish (via point) marked by a checked flag.
                        (All in the trip planner)

                        My workaround, right now is to place 2 points nearby the finish flag.... Looking forward for a fix.

                        / Henrik

                        undefined 1 Reply Last reply 14 May 2021, 17:40
                        0
                        • undefined Henrik Müller
                          14 May 2021, 10:06

                          @Hans-van-de-Ven-MRA-Master

                          I’m using the trip planner (as shaping and via points are nice) - the dotted line is as you stated from where you right now to the first (via) point.

                          I’m not using tracks and convert them, as I then will lose the points benefits.

                          The issue I referred to, is the calculation between the second last point (sharping or via) and the finish (via point) marked by a checked flag.
                          (All in the trip planner)

                          My workaround, right now is to place 2 points nearby the finish flag.... Looking forward for a fix.

                          / Henrik

                          undefined Offline
                          undefined Offline
                          Hans van de Ven MR.MRA
                          Instructor RouteXperts administrator
                          wrote on 14 May 2021, 17:40 last edited by Hans van de Ven MR.MRA
                          #12

                          @Henrik-Müller

                          I had the same today🤷‍♂️

                          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                          undefined 1 Reply Last reply 15 May 2021, 07:31
                          0
                          • undefined Hans van de Ven MR.MRA
                            14 May 2021, 17:40

                            @Henrik-Müller

                            I had the same today🤷‍♂️

                            undefined Offline
                            undefined Offline
                            Henrik Müller
                            wrote on 15 May 2021, 07:31 last edited by
                            #13

                            @Hans-van-de-Ven-MRA-Master said in Via point icons not showing on Zumo XT:

                            @Henrik-Müller

                            I had the same today🤷‍♂️

                            Sound "good" - and as your status is instructor, you probably have access to elevate this issue to the right programmer people at MRA ?
                            / Henrik

                            undefined 1 Reply Last reply 15 May 2021, 08:42
                            0
                            • undefined Henrik Müller
                              15 May 2021, 07:31

                              @Hans-van-de-Ven-MRA-Master said in Via point icons not showing on Zumo XT:

                              @Henrik-Müller

                              I had the same today🤷‍♂️

                              Sound "good" - and as your status is instructor, you probably have access to elevate this issue to the right programmer people at MRA ?
                              / Henrik

                              undefined Offline
                              undefined Offline
                              Hans van de Ven MR.MRA
                              Instructor RouteXperts administrator
                              wrote on 15 May 2021, 08:42 last edited by
                              #14

                              @Henrik-Müller
                              I don't know if this is a Garmin or an MRA issue, as I only see this on the XT and not on MRA Navigation. I'm going to test this by putting a route from Garmin Basecamp on my XT.

                              Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                              Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                              undefined 1 Reply Last reply 15 May 2021, 11:50
                              0
                              • undefined Hans van de Ven MR.MRA
                                15 May 2021, 08:42

                                @Henrik-Müller
                                I don't know if this is a Garmin or an MRA issue, as I only see this on the XT and not on MRA Navigation. I'm going to test this by putting a route from Garmin Basecamp on my XT.

                                undefined Offline
                                undefined Offline
                                Henrik Müller
                                wrote on 15 May 2021, 11:50 last edited by
                                #15

                                @Hans-van-de-Ven-MRA-Master

                                If I make a new route on the XT device in trip planner, it works as it should.

                                If the problem is in the XT software when importing GPX into trip planner, MRA must report it to the Garmin SW team, as MRA probably have more “weight” in the approach than a bunch of users...?

                                undefined 1 Reply Last reply 15 May 2021, 13:05
                                0
                                • undefined Henrik Müller
                                  15 May 2021, 11:50

                                  @Hans-van-de-Ven-MRA-Master

                                  If I make a new route on the XT device in trip planner, it works as it should.

                                  If the problem is in the XT software when importing GPX into trip planner, MRA must report it to the Garmin SW team, as MRA probably have more “weight” in the approach than a bunch of users...?

                                  undefined Offline
                                  undefined Offline
                                  Hans van de Ven MR.MRA
                                  Instructor RouteXperts administrator
                                  wrote on 15 May 2021, 13:05 last edited by
                                  #16

                                  @Henrik-Müller
                                  Then they probably already know at Garmin, and this will be solved with one of the updates

                                  Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                  Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                  undefined 1 Reply Last reply 15 May 2021, 13:44
                                  0
                                  • undefined Hans van de Ven MR.MRA
                                    15 May 2021, 13:05

                                    @Henrik-Müller
                                    Then they probably already know at Garmin, and this will be solved with one of the updates

                                    undefined Offline
                                    undefined Offline
                                    Henrik Müller
                                    wrote on 15 May 2021, 13:44 last edited by
                                    #17

                                    @Hans-van-de-Ven-MRA-Master

                                    Hi Hans

                                    I’m writing the route works if you program the route on direct on the XT device in trip planner - so the Garmin own internally route calculation works.

                                    The issue is starts when I import a ROUTE from MRA into trip planner, then the strange “off road route” between the second last and the last point appears.

                                    I’m glad you have seen it yourself from MRA - How did your test with Basecamp go ?

                                    undefined 3 Replies Last reply 15 May 2021, 14:18
                                    0
                                    • undefined Henrik Müller
                                      15 May 2021, 13:44

                                      @Hans-van-de-Ven-MRA-Master

                                      Hi Hans

                                      I’m writing the route works if you program the route on direct on the XT device in trip planner - so the Garmin own internally route calculation works.

                                      The issue is starts when I import a ROUTE from MRA into trip planner, then the strange “off road route” between the second last and the last point appears.

                                      I’m glad you have seen it yourself from MRA - How did your test with Basecamp go ?

                                      undefined Offline
                                      undefined Offline
                                      Hans van de Ven MR.MRA
                                      Instructor RouteXperts administrator
                                      wrote on 15 May 2021, 14:18 last edited by
                                      #18

                                      @Henrik-Müller
                                      I have not yet tested with a route from basecamp ...

                                      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                      1 Reply Last reply
                                      0
                                      • undefined Henrik Müller
                                        15 May 2021, 13:44

                                        @Hans-van-de-Ven-MRA-Master

                                        Hi Hans

                                        I’m writing the route works if you program the route on direct on the XT device in trip planner - so the Garmin own internally route calculation works.

                                        The issue is starts when I import a ROUTE from MRA into trip planner, then the strange “off road route” between the second last and the last point appears.

                                        I’m glad you have seen it yourself from MRA - How did your test with Basecamp go ?

                                        undefined Offline
                                        undefined Offline
                                        Hans van de Ven MR.MRA
                                        Instructor RouteXperts administrator
                                        wrote on 15 May 2021, 14:53 last edited by Hans van de Ven MR.MRA
                                        #19

                                        @Henrik-Müller

                                        With a route from BC no problem, given the placement of the next to last route point, it is probably due to the distance between the last and the next to last route point that this will occur.
                                        I added an extra route point and now the route continues as usual.
                                        I'm going to test this further.
                                        I'm going to place this with the developers.
                                        To be continued.

                                        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                        1 Reply Last reply
                                        0
                                        • undefined Henrik Müller
                                          15 May 2021, 13:44

                                          @Hans-van-de-Ven-MRA-Master

                                          Hi Hans

                                          I’m writing the route works if you program the route on direct on the XT device in trip planner - so the Garmin own internally route calculation works.

                                          The issue is starts when I import a ROUTE from MRA into trip planner, then the strange “off road route” between the second last and the last point appears.

                                          I’m glad you have seen it yourself from MRA - How did your test with Basecamp go ?

                                          undefined Offline
                                          undefined Offline
                                          Hans van de Ven MR.MRA
                                          Instructor RouteXperts administrator
                                          wrote on 15 May 2021, 15:22 last edited by
                                          #20

                                          @Henrik-Müller

                                          Hi Henrik, the route from the last waypoint to the end point is not calculated correctly, that's why you see either the dotted line of the track or a straight (direct route) route line.
                                          It has been reported to the developers, they may need to make a minor adjustment to the .gpx file for the Garmin XT.

                                          Thanks for reporting.

                                          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                          undefined 2 Replies Last reply 15 May 2021, 17:31
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