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Route recalculation problems...

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  • MyRouteapp Academyundefined MyRouteapp Academy

    @Spili
    Firewall?

    Spiliundefined Offline
    Spiliundefined Offline
    Spili
    wrote on last edited by
    #9

    @Reinhard-32

    In general.
    All routes I had in a Private mode.
    Changed to a Public mode.
    New test route as a Public.
    And for 10 recalculations only 1 or 2 times works without an error.
    In this time every other app in my phone works ok with mobile internet.
    Google maps with no any problem.

    @Hans-MRA-Master
    No firewall. No VPN. Regular GSM LTE
    Test route:
    https://www.myrouteapp.com/en/social/route/4552700?mode=share
    Old route changed from Private to a Public:
    https://www.myrouteapp.com/en/social/route/3133348?mode=share

    The same problem...

    @Nick-Carthew
    Did it. Twice 😞
    Clearing a cache etc.

    Reinhard-32undefined Hans van de Ven MR.MRAundefined 3 Replies Last reply
    0
    • Spiliundefined Spili

      @Reinhard-32

      In general.
      All routes I had in a Private mode.
      Changed to a Public mode.
      New test route as a Public.
      And for 10 recalculations only 1 or 2 times works without an error.
      In this time every other app in my phone works ok with mobile internet.
      Google maps with no any problem.

      @Hans-MRA-Master
      No firewall. No VPN. Regular GSM LTE
      Test route:
      https://www.myrouteapp.com/en/social/route/4552700?mode=share
      Old route changed from Private to a Public:
      https://www.myrouteapp.com/en/social/route/3133348?mode=share

      The same problem...

      @Nick-Carthew
      Did it. Twice 😞
      Clearing a cache etc.

      Reinhard-32undefined Offline
      Reinhard-32undefined Offline
      Reinhard-32
      wrote on last edited by Reinhard-32
      #10

      @Spili I have opened both of your routes and it works here. I am in Germany so a route to your starting point ist added automatically.
      I works at two devices, my iPhone and my android phone.

      IMG_2514.jpeg

      Kindly regards
      Reinhard

      ZumoXT, Zumo 590, Montana 700i and Mac

      Spiliundefined 1 Reply Last reply
      0
      • Reinhard-32undefined Reinhard-32

        @Spili I have opened both of your routes and it works here. I am in Germany so a route to your starting point ist added automatically.
        I works at two devices, my iPhone and my android phone.

        IMG_2514.jpeg

        Spiliundefined Offline
        Spiliundefined Offline
        Spili
        wrote on last edited by Spili
        #11

        @Reinhard-32

        And when I clik NAVIGATE and I run then recalculations gives me an errors πŸ˜•
        Cannor refresh. Cannot load new track beacuse of network error.

        Reinhard-32undefined 1 Reply Last reply
        0
        • Spiliundefined Spili

          @Reinhard-32

          In general.
          All routes I had in a Private mode.
          Changed to a Public mode.
          New test route as a Public.
          And for 10 recalculations only 1 or 2 times works without an error.
          In this time every other app in my phone works ok with mobile internet.
          Google maps with no any problem.

          @Hans-MRA-Master
          No firewall. No VPN. Regular GSM LTE
          Test route:
          https://www.myrouteapp.com/en/social/route/4552700?mode=share
          Old route changed from Private to a Public:
          https://www.myrouteapp.com/en/social/route/3133348?mode=share

          The same problem...

          @Nick-Carthew
          Did it. Twice 😞
          Clearing a cache etc.

          Hans van de Ven MR.MRAundefined Offline
          Hans van de Ven MR.MRAundefined Offline
          Hans van de Ven MR.MRA
          RouteXpert
          wrote on last edited by
          #12

          @Spili

          No problems, both routes opens and the route is calculated

          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

          1 Reply Last reply
          0
          • Spiliundefined Spili

            @Reinhard-32

            In general.
            All routes I had in a Private mode.
            Changed to a Public mode.
            New test route as a Public.
            And for 10 recalculations only 1 or 2 times works without an error.
            In this time every other app in my phone works ok with mobile internet.
            Google maps with no any problem.

            @Hans-MRA-Master
            No firewall. No VPN. Regular GSM LTE
            Test route:
            https://www.myrouteapp.com/en/social/route/4552700?mode=share
            Old route changed from Private to a Public:
            https://www.myrouteapp.com/en/social/route/3133348?mode=share

            The same problem...

            @Nick-Carthew
            Did it. Twice 😞
            Clearing a cache etc.

            Hans van de Ven MR.MRAundefined Offline
            Hans van de Ven MR.MRAundefined Offline
            Hans van de Ven MR.MRA
            RouteXpert
            wrote on last edited by
            #13

            @Spili
            9A7886EC-6D80-4554-AC60-C8FB1660EA7D.png 48C273FB-99E7-4207-8635-16BFEA6A3E56.png 4C15EFBC-30E2-48A9-9C86-19C6294F36AE.png

            Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
            Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

            1 Reply Last reply
            0
            • Spiliundefined Spili

              @Reinhard-32

              And when I clik NAVIGATE and I run then recalculations gives me an errors πŸ˜•
              Cannor refresh. Cannot load new track beacuse of network error.

              Reinhard-32undefined Offline
              Reinhard-32undefined Offline
              Reinhard-32
              wrote on last edited by Reinhard-32
              #14

              @Spili Can you tell us something about your mobile phone? Is it an Apple IPhone or an android phone. Which software release has your phone and which release has the navigation app?

              Kindly regards
              Reinhard

              ZumoXT, Zumo 590, Montana 700i and Mac

              1 Reply Last reply
              0
              • Spiliundefined Offline
                Spiliundefined Offline
                Spili
                wrote on last edited by Spili
                #15

                Guys,

                My phone:
                Xiaomi Mi11
                Android v.11

                Short videos about my problem:
                https://youtu.be/jWAhjizvko8
                https://youtu.be/pCrmfv9D-ao

                In 10 recalculations maybe 2 times works ok.
                But only till I turn lef when Nav says turn right.
                Then nav recalculates a route and... network error πŸ˜•

                Hans van de Ven MR.MRAundefined 1 Reply Last reply
                0
                • Spiliundefined Spili

                  Guys,

                  My phone:
                  Xiaomi Mi11
                  Android v.11

                  Short videos about my problem:
                  https://youtu.be/jWAhjizvko8
                  https://youtu.be/pCrmfv9D-ao

                  In 10 recalculations maybe 2 times works ok.
                  But only till I turn lef when Nav says turn right.
                  Then nav recalculates a route and... network error πŸ˜•

                  Hans van de Ven MR.MRAundefined Offline
                  Hans van de Ven MR.MRAundefined Offline
                  Hans van de Ven MR.MRA
                  RouteXpert
                  wrote on last edited by
                  #16

                  @Spili

                  Do you have the last version of the Navigation app?
                  Ios: 1.0.30
                  Android: 1.6.2

                  Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                  Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                  1 Reply Last reply
                  0
                  • Spiliundefined Offline
                    Spiliundefined Offline
                    Spili
                    wrote on last edited by
                    #17

                    @Hans-van-de-Ven-MRA-Master
                    Yes. Auto-update on 😞

                    Hans van de Ven MR.MRAundefined 1 Reply Last reply
                    0
                    • Spiliundefined Spili

                      @Hans-van-de-Ven-MRA-Master
                      Yes. Auto-update on 😞

                      Hans van de Ven MR.MRAundefined Offline
                      Hans van de Ven MR.MRAundefined Offline
                      Hans van de Ven MR.MRA
                      RouteXpert
                      wrote on last edited by
                      #18

                      @Spili

                      Sometimes the auto update fails, please try if you delete the app and reinstall them

                      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                      Spiliundefined 1 Reply Last reply
                      0
                      • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                        @Spili

                        Sometimes the auto update fails, please try if you delete the app and reinstall them

                        Spiliundefined Offline
                        Spiliundefined Offline
                        Spili
                        wrote on last edited by
                        #19

                        @Hans-van-de-Ven-MRA-Master

                        Of course I did it.
                        Few times.
                        Trying different permissions..

                        No effect πŸ˜•
                        No clue what is wrong πŸ˜•

                        Hans van de Ven MR.MRAundefined 1 Reply Last reply
                        0
                        • Spiliundefined Spili

                          @Hans-van-de-Ven-MRA-Master

                          Of course I did it.
                          Few times.
                          Trying different permissions..

                          No effect πŸ˜•
                          No clue what is wrong πŸ˜•

                          Hans van de Ven MR.MRAundefined Offline
                          Hans van de Ven MR.MRAundefined Offline
                          Hans van de Ven MR.MRA
                          RouteXpert
                          wrote on last edited by
                          #20

                          @Spili

                          Cache
                          browser history
                          cookies
                          Delete them all and try again

                          Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                          1 Reply Last reply
                          0
                          • Spiliundefined Offline
                            Spiliundefined Offline
                            Spili
                            wrote on last edited by Spili
                            #21

                            Guys! πŸ™‚

                            HAVE A SOLUTION! πŸ™‚

                            Well. Maybe not a "solution" but a HALF solution.

                            To be frankly I was quite pissed off for this situation...

                            Could't sleep πŸ˜•

                            Last season I used App on my previous Xiaomi Mi9 (android)
                            No problems at all.

                            On my new Xiaomi Mi11 (android) when I used app in this season - problems πŸ˜•

                            I put my sim card to my old phone and... Problems...
                            I have installed app on my wife's Huawei P30 - also problems!
                            I have installed app on my daughter's iPhone11 - and it works! No errors!

                            Strange...
                            More strange was when I connected my Mi11 to home wifi and...
                            App works with no errors on both Xiaomi's and Huawei.

                            So problem is ONLY when I use a mobile internet.
                            My Xiaomi an wife's Huawei - we have a T-Mobile operator.
                            My daughter has an Orange as a provider.

                            Well. So T-Mobile has become a suspect one πŸ™‚

                            All our home laptops/PC - we use a Nord VPN for a security.

                            So I have downloaded Nord VPN on my phone.
                            And... Navigation on mobile internet on my Xioami Mi11 when VPN is ON works without any problems!

                            And of course I have made a phone call to T-Mobile and explained them what problem is.
                            They said a T-Mobile "take care" for a users safety and all "suspicious' servers is blocked by T-Mobile.

                            ????WTF???

                            I am quite sure that a MRA Nav do not use a "suspicious" servers.. I hope πŸ˜‰

                            Guys.
                            Anyone of you maybe using MRA Nav on T-Mobile in other countries?
                            Have such a problems like me?

                            Finally...
                            I have a fully operated app back πŸ™‚
                            All I have to do is run a VPN before I start using it...

                            Thanks a lot for support and help πŸ™‚

                            Stefan Hummelinkundefined 1 Reply Last reply
                            0
                            • Hans van de Ven MR.MRAundefined Offline
                              Hans van de Ven MR.MRAundefined Offline
                              Hans van de Ven MR.MRA
                              RouteXpert
                              wrote on last edited by
                              #22

                              @Spili
                              Luckily you found it.πŸ‘ Yes, providers also do all kinds of things to improve / secure their software, but often do not take into account what we as users have running on the smartfone for app.

                              Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                              Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                              1 Reply Last reply
                              1
                              • Spiliundefined Spili

                                Guys! πŸ™‚

                                HAVE A SOLUTION! πŸ™‚

                                Well. Maybe not a "solution" but a HALF solution.

                                To be frankly I was quite pissed off for this situation...

                                Could't sleep πŸ˜•

                                Last season I used App on my previous Xiaomi Mi9 (android)
                                No problems at all.

                                On my new Xiaomi Mi11 (android) when I used app in this season - problems πŸ˜•

                                I put my sim card to my old phone and... Problems...
                                I have installed app on my wife's Huawei P30 - also problems!
                                I have installed app on my daughter's iPhone11 - and it works! No errors!

                                Strange...
                                More strange was when I connected my Mi11 to home wifi and...
                                App works with no errors on both Xiaomi's and Huawei.

                                So problem is ONLY when I use a mobile internet.
                                My Xiaomi an wife's Huawei - we have a T-Mobile operator.
                                My daughter has an Orange as a provider.

                                Well. So T-Mobile has become a suspect one πŸ™‚

                                All our home laptops/PC - we use a Nord VPN for a security.

                                So I have downloaded Nord VPN on my phone.
                                And... Navigation on mobile internet on my Xioami Mi11 when VPN is ON works without any problems!

                                And of course I have made a phone call to T-Mobile and explained them what problem is.
                                They said a T-Mobile "take care" for a users safety and all "suspicious' servers is blocked by T-Mobile.

                                ????WTF???

                                I am quite sure that a MRA Nav do not use a "suspicious" servers.. I hope πŸ˜‰

                                Guys.
                                Anyone of you maybe using MRA Nav on T-Mobile in other countries?
                                Have such a problems like me?

                                Finally...
                                I have a fully operated app back πŸ™‚
                                All I have to do is run a VPN before I start using it...

                                Thanks a lot for support and help πŸ™‚

                                Stefan Hummelinkundefined Offline
                                Stefan Hummelinkundefined Offline
                                Stefan Hummelink
                                Alpha tester
                                wrote on last edited by Stefan Hummelink
                                #23

                                @Spili hmmmm your researched yielded some very interesting results.

                                Surprisingly I have found to have no problems at all on T-Mobile network... I have two sim cards in my phone and switching between both of them (T-Mobile and Vodafone) does not seem to yield different MRA Navigation behaviour. Hmmm. Maybe it's country related?

                                At least you've found a "decent" solution! πŸ˜„Happy driving up ahead!

                                Manks bu'j te bange.

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