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  4. Just signed up.....does any of this App work because so far it's been the most inept App I've ever encountered

Just signed up.....does any of this App work because so far it's been the most inept App I've ever encountered

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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    Nigel Ralphson
    wrote 27 days ago last edited by
    #1

    Signed up.....tried to use route and it repeatedly tells me I have to sign up and pay...which I've already done! Then when press navigate tells me route cant be calculated. Tried to download map and it just spools without downloading. Does any of this App work?

    undefined undefined undefined 3 Replies Last reply 27 days ago
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      Rob Verhoeff
      Alpha tester
      wrote 27 days ago last edited by Rob Verhoeff
      #2

      There are two kind of subscriptions:
      1 - MRA Routeplanner in silver and gold
      2 - the navigation app MRA Navigation Next

      If you've paid for the routeplanner (silver or gold) you still have to invest in the navigation app.

      https://www.myrouteapp.com/fr/shop

      BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Sequoia & Monterey)

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        white.mouse
        Valued contributor
        wrote 27 days ago last edited by white.mouse
        #3

        if you open the app on your phone, just click om the three bars on to open the next screen. Then click on the face button on the top right side and yo will find out your subscriptions.
        To navigate you have at least to have Navigation subscription.

        Screenshot_1.jpg

        Screenshot_2.jpg

        Screenshot_3.jpg

        met een R1250RT met TFT en BMW Connected Ride App; de Garmin Zumo XT en My Route App in combinatie met de Carpuride W702 (voor Android op de Motor!)

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        • undefined Nigel Ralphson
          27 days ago

          Signed up.....tried to use route and it repeatedly tells me I have to sign up and pay...which I've already done! Then when press navigate tells me route cant be calculated. Tried to download map and it just spools without downloading. Does any of this App work?

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          Marinus van Deudekom
          Valued contributor
          wrote 27 days ago last edited by
          #4

          @Nigel-Ralphson hi Nigel read the commente in this topic and please RTFM

          Honda Goldwing GL1500,
          Honda Silverwing GL 650
          DMD2 T865X 8 inch Android tablet using MRA next for navigation
          Garmin XT (almost in the cupboard)
          Samsung S20FE mounted on a Quadlock and using Android Auto in my car

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          • undefined Nigel Ralphson
            27 days ago

            Signed up.....tried to use route and it repeatedly tells me I have to sign up and pay...which I've already done! Then when press navigate tells me route cant be calculated. Tried to download map and it just spools without downloading. Does any of this App work?

            undefined Offline
            undefined Offline
            Falcon 269
            wrote 26 days ago last edited by
            #5

            @Nigel-Ralphson

            I am having the same problem with downloading offline maps. Mine have been spooling now for over 3 hours and still nothing has saved to my Android phone. I have confirmed my Gold and Nav subscription. Tried using the app to navigate a local route yesterday using online mapping and it never moved from my start point throughout the ride. I guess I have a lot of learning to do but it doesn't seem very user-friendly at moment.

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              richard 3v
              wrote 26 days ago last edited by
              #6

              Surely downloading map problems will be down to your wi-fi connection and the size of the download.
              I updated my maps last week and due to a slow download speed I just left it running overnight.

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                M. Schrijver
                Valued contributor
                wrote 26 days ago last edited by
                #7

                Did you try to download the map for a your area only. Just to be sure everything works properly.
                When downloading a large map like the complete map for Europe at once, it can be a pain. It takes a while and it is not always clear what the progress is.

                (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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                • undefined Nigel Ralphson
                  27 days ago

                  Signed up.....tried to use route and it repeatedly tells me I have to sign up and pay...which I've already done! Then when press navigate tells me route cant be calculated. Tried to download map and it just spools without downloading. Does any of this App work?

                  undefined Offline
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                  Con Hennekens
                  Alpha tester
                  wrote 26 days ago last edited by
                  #8

                  @Nigel-Ralphson said in Just signed up.....does any of this App work because so far it's been the most inept App I've ever encountered:

                  Does any of this App work?

                  Yes, it does... 😉
                  I think the mistake about the subscription is clear by now?
                  Asking for help is perfectly fine, but I think more people will be kind if asked nicely.

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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                  31 May 2025, 16:38

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