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No voice prompts on Android phone

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Tony 13undefined Offline
    Tony 13undefined Offline
    Tony 13
    wrote on last edited by
    #1

    Hi, just been trying using Navigation in my car, on a Samsung phone. I am not getting any voice prompts, except for the very first turn prompt on one route I was following. Tried 4 different short routes.
    As far as I can see voice prompts are turned on and the volume turned up.
    App verson is 4.3.3. In Navigation settings everything seems to be on and voice prompts on in the route menu. I am not using Android Auto.
    Any suggestions? I will raise a ticket otherwise. Everything else seems to be fine with the navigation.

    Hubert Thoringundefined 1 Reply Last reply
    0
    • Tony 13undefined Tony 13

      Hi, just been trying using Navigation in my car, on a Samsung phone. I am not getting any voice prompts, except for the very first turn prompt on one route I was following. Tried 4 different short routes.
      As far as I can see voice prompts are turned on and the volume turned up.
      App verson is 4.3.3. In Navigation settings everything seems to be on and voice prompts on in the route menu. I am not using Android Auto.
      Any suggestions? I will raise a ticket otherwise. Everything else seems to be fine with the navigation.

      Hubert Thoringundefined Offline
      Hubert Thoringundefined Offline
      Hubert Thoring
      Valued contributor
      wrote on last edited by
      #2

      @Tony-13 said in No voice prompts on Android phone:

      Hi, just been trying using Navigation in my car, on a Samsung phone. I am not getting any voice prompts, except for the very first turn prompt on one route I was following. Tried 4 different short routes.
      As far as I can see voice prompts are turned on and the volume turned up.
      App verson is 4.3.3. In Navigation settings everything seems to be on and voice prompts on in the route menu. I am not using Android Auto.
      Any suggestions? I will raise a ticket otherwise. Everything else seems to be fine with the navigation.

      Hello,
      I would first check the Bluetooth (BT) connection with the cell phone:

      1. Turn off BT so that the announcement is made directly on the cell phone

      If that works:

      1. Pair the cell phone with the car media

      Good luck!

      Hallo,
      ich würde als erstes die Bluetooth (BT) Kopplung mit dem Handy prüfen:

      1. BT Ausschalten damit die Ansage am Handy direkterfolgt

      Wenn das klappt:

      1. Handy mit dem Auto - Media koppeln

      Viel Erfolg !

      VG Hubert
      Info zum Beta Test "Next App" dazu die Hardware ...
      iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
      ❗️MyRoute-App im Cradel und Remotek-One❗️

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      • Tony 13undefined Offline
        Tony 13undefined Offline
        Tony 13
        wrote on last edited by
        #3

        that's a good idea, thanks.
        I did, briefly, get a red bluetooth symbol appearing in the sound slider. Which i thought odd but, could not repeat it.

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        • Brian McGundefined Offline
          Brian McGundefined Offline
          Brian McG
          wrote on last edited by
          #4

          Hi @Tony-13 I suspect you are doing nothing wrong, you just need to know the secret codes !
          you may find useful info in these threads / posts by @Con-Hennekens & @Corjan-Meijerink

          https://forum.myrouteapp.com/topic/7504/text-to-speech-function-questions?_=1731096424400
          https://forum.myrouteapp.com/post/54260

          BlackView BV7100, Android 12, Offline mode with Offline Maps

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          • Tony 13undefined Offline
            Tony 13undefined Offline
            Tony 13
            wrote on last edited by
            #5

            Thanks, useful information.
            On this occassion it was asimple route with no waypoints, I just wanted junctions announced.
            A, fortunetly, boring point. I have also been using Android Auto with no issues. Set up is on Ford SYNC3 and Samsung S20. Battery drain and heating of the phone are reasonable. Great work from the team

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