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CarPlay Crash

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Corjan Meijerinkundefined Corjan Meijerink

    @GT-JWR there will be way less. Gonna check tomorrow if we kan find the cause of yours 😉

    GT JWRundefined Offline
    GT JWRundefined Offline
    GT JWR
    Valued contributor
    wrote on last edited by
    #7

    @Corjan-Meijerink ok, sounds good. By the way, it did it again this morning...and did not use CarPlay. 🤷

    GT JWRundefined 1 Reply Last reply
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    • GT JWRundefined GT JWR

      @Corjan-Meijerink ok, sounds good. By the way, it did it again this morning...and did not use CarPlay. 🤷

      GT JWRundefined Offline
      GT JWRundefined Offline
      GT JWR
      Valued contributor
      wrote on last edited by GT JWR
      #8

      @Corjan-Meijerink CarPlay crash events have not gone away since the latest update. As a matter of fact, they seem to have gotten worse - in my vehicle, after I stop, it will give a crash notice each and everytime - and the kicker.....the app was not used, let alone opened up to use.

      EDIT: this morning, the app crashed 4x successively....and it was not being used. When I got into my vehicle, the vehicle display had a message: Open route in CarPlay, view? This leads me to believe that, although the route on the iPhone has been terminated and closed and is no longer visible on screen - the only indication that the app is closed, that something in the software is preventing the app from actually closing in the background, thus causing all the CarPlay related app crashes. Perhaps theres an error in the algorythm somewhere?

      Corjan Meijerinkundefined 1 Reply Last reply
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      • GT JWRundefined GT JWR

        @Corjan-Meijerink CarPlay crash events have not gone away since the latest update. As a matter of fact, they seem to have gotten worse - in my vehicle, after I stop, it will give a crash notice each and everytime - and the kicker.....the app was not used, let alone opened up to use.

        EDIT: this morning, the app crashed 4x successively....and it was not being used. When I got into my vehicle, the vehicle display had a message: Open route in CarPlay, view? This leads me to believe that, although the route on the iPhone has been terminated and closed and is no longer visible on screen - the only indication that the app is closed, that something in the software is preventing the app from actually closing in the background, thus causing all the CarPlay related app crashes. Perhaps theres an error in the algorythm somewhere?

        Corjan Meijerinkundefined Online
        Corjan Meijerinkundefined Online
        Corjan Meijerink
        Developer
        wrote on last edited by
        #9

        @GT-JWR I've actively worked on this today for the updated beta (https://forum.myrouteapp.com/topic/6308/updated-beta-v4-1-0-284).

        Hopefully you can report back with positive feedback! ❤

        GT JWRundefined 1 Reply Last reply
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        • Corjan Meijerinkundefined Corjan Meijerink

          @GT-JWR I've actively worked on this today for the updated beta (https://forum.myrouteapp.com/topic/6308/updated-beta-v4-1-0-284).

          Hopefully you can report back with positive feedback! ❤

          GT JWRundefined Offline
          GT JWRundefined Offline
          GT JWR
          Valued contributor
          wrote on last edited by
          #10

          @Corjan-Meijerink FINALLY!! Two instances of CarPlay use and ZERO crashes!! The app even closed properly. Very good step in the right direction!

          GT JWRundefined 1 Reply Last reply
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          • GT JWRundefined GT JWR

            @Corjan-Meijerink FINALLY!! Two instances of CarPlay use and ZERO crashes!! The app even closed properly. Very good step in the right direction!

            GT JWRundefined Offline
            GT JWRundefined Offline
            GT JWR
            Valued contributor
            wrote on last edited by
            #11

            @Corjan-Meijerink sadly that was a very short lived experience...the app is back to crashing each and everytime, whether it is used (even opened) or not.

            Rob Verhoeffundefined 1 Reply Last reply
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            • GT JWRundefined GT JWR

              @Corjan-Meijerink sadly that was a very short lived experience...the app is back to crashing each and everytime, whether it is used (even opened) or not.

              Rob Verhoeffundefined Offline
              Rob Verhoeffundefined Offline
              Rob Verhoeff
              Alpha tester
              wrote on last edited by
              #12

              @GT-JWR Could you try changing your travel mode to 'motorcycle'? I had it set to 'car' and it kept crashing. Now that it's set to 'motorcycle,' it rarely happens. According to the devs, this shouldn't be an issue, but it definitely helps me.

              BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
              iOS on iPhone 13 (mounted on Quadlock)
              Apple CarPlay in VW T-Roc (wired)
              Routelab on MacBook Air & iMac (Ventura & Monterey)

              GT JWRundefined 1 Reply Last reply
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              • Rob Verhoeffundefined Rob Verhoeff

                @GT-JWR Could you try changing your travel mode to 'motorcycle'? I had it set to 'car' and it kept crashing. Now that it's set to 'motorcycle,' it rarely happens. According to the devs, this shouldn't be an issue, but it definitely helps me.

                GT JWRundefined Offline
                GT JWRundefined Offline
                GT JWR
                Valued contributor
                wrote on last edited by
                #13

                @Rob-Verhoeff I will pay attention to that next time, pretty sure I had a mix of both, so will be good to verify that - thanks.

                GT JWRundefined 1 Reply Last reply
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                • GT JWRundefined GT JWR

                  @Rob-Verhoeff I will pay attention to that next time, pretty sure I had a mix of both, so will be good to verify that - thanks.

                  GT JWRundefined Offline
                  GT JWRundefined Offline
                  GT JWR
                  Valued contributor
                  wrote on last edited by
                  #14

                  @Rob-Verhoeff - did 2 trips today in motorcycle mode, and the app only crashed 1x after the trip was done, instead of the 2-3 consecutive crashes it had done..still need to verify in vehicle mode.

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                  • Dave J 0undefined Offline
                    Dave J 0undefined Offline
                    Dave J 0
                    Valued contributor
                    wrote on last edited by
                    #15

                    @Rob-Verhoeff @GT-JWR I appear to have more crashes with Car mode and there have been a number of times where the white screen map is there on the phone when I disconnect from Car Play. Additionally, the map on Car Play at these times also appears to be simplistic/crude and not keeping pace with the actual position. Some very strange behaviours. However, I do not seem to have the same issues when Motorcycle mode is enabled; it all seems more stable. More testing to be done.

                    Kind Regards. Help where I can.
                    Ducati Multistrada V4 Rally
                    iPhone 15 Pro
                    Chigee AIO-5 Play
                    Google Pixel 6 Pro - mounted on SP Connect Plus
                    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                    GT JWRundefined 1 Reply Last reply
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                    • Dave J 0undefined Dave J 0

                      @Rob-Verhoeff @GT-JWR I appear to have more crashes with Car mode and there have been a number of times where the white screen map is there on the phone when I disconnect from Car Play. Additionally, the map on Car Play at these times also appears to be simplistic/crude and not keeping pace with the actual position. Some very strange behaviours. However, I do not seem to have the same issues when Motorcycle mode is enabled; it all seems more stable. More testing to be done.

                      GT JWRundefined Offline
                      GT JWRundefined Offline
                      GT JWR
                      Valued contributor
                      wrote on last edited by
                      #16

                      @Dave-J-0 be interested in hearing feedback!

                      Dave J 0undefined 1 Reply Last reply
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                      • GT JWRundefined GT JWR

                        @Dave-J-0 be interested in hearing feedback!

                        Dave J 0undefined Offline
                        Dave J 0undefined Offline
                        Dave J 0
                        Valued contributor
                        wrote on last edited by
                        #17

                        @GT-JWR Agree. Some more testing over the next few days.

                        Kind Regards. Help where I can.
                        Ducati Multistrada V4 Rally
                        iPhone 15 Pro
                        Chigee AIO-5 Play
                        Google Pixel 6 Pro - mounted on SP Connect Plus
                        Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                        1 Reply Last reply
                        1
                        • Dave J 0undefined Offline
                          Dave J 0undefined Offline
                          Dave J 0
                          Valued contributor
                          wrote on last edited by Dave J 0
                          #18

                          The map issue I reported earlier that always leads to a crash in Car Mode showing CarPlay and phone screenshots:

                          IMG_0262.png
                          IMG_0263.png

                          Whilst the position and track are correct, the turn directions are completely wrong and have been stuck on the first 2 turns from starting the trip about 1 mile earlier having done 2 further turns to be on the current road/position.

                          And in Motorcycle Mode for Car Play and phone all is correct:

                          IMG_0264.png
                          IMG_0265.png

                          Kind Regards. Help where I can.
                          Ducati Multistrada V4 Rally
                          iPhone 15 Pro
                          Chigee AIO-5 Play
                          Google Pixel 6 Pro - mounted on SP Connect Plus
                          Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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