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CarPlay Crash

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Corjan Meijerinkundefined Corjan Meijerink

    @Gary-Clark thanks for sharing. This is something we’ll work on. We previously also got some signals that the app would crash on disconnecting CarPlay.

    Dave J 0undefined Offline
    Dave J 0undefined Offline
    Dave J 0
    Valued contributor
    wrote on last edited by
    #4

    @Corjan-Meijerink before this latest version the crash happened all the time on disconnecting but the problem seems to have been resolved with the current version - 3.2.14 172. 😀

    Kind Regards. Help where I can.
    Ducati Multistrada V4 Rally
    iPhone 15 Pro
    Chigee AIO-5 Play
    Google Pixel 6 Pro - mounted on SP Connect Plus
    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

    GT JWRundefined 1 Reply Last reply
    0
    • Dave J 0undefined Dave J 0

      @Corjan-Meijerink before this latest version the crash happened all the time on disconnecting but the problem seems to have been resolved with the current version - 3.2.14 172. 😀

      GT JWRundefined Offline
      GT JWRundefined Offline
      GT JWR
      Valued contributor
      wrote on last edited by
      #5

      @Corjan-Meijerink - rather than creating a new post, searched/found this one, good a place as any to provide feedback on the updated Apple CarPlay....had a 'crash' again today (up to date on latest versions, iPhone 11), where I was not even using the Nav app - it just happened to be what was last up on my truck's screen. I then changed the truck nav screen to another app that I was using. The next time I went into my phone to do something, the MRA Nav app came up with the 'crash' notification. Is this going to continue to happen or was it supposed to be part of the stability changes?

      Corjan Meijerinkundefined 1 Reply Last reply
      0
      • GT JWRundefined GT JWR

        @Corjan-Meijerink - rather than creating a new post, searched/found this one, good a place as any to provide feedback on the updated Apple CarPlay....had a 'crash' again today (up to date on latest versions, iPhone 11), where I was not even using the Nav app - it just happened to be what was last up on my truck's screen. I then changed the truck nav screen to another app that I was using. The next time I went into my phone to do something, the MRA Nav app came up with the 'crash' notification. Is this going to continue to happen or was it supposed to be part of the stability changes?

        Corjan Meijerinkundefined Online
        Corjan Meijerinkundefined Online
        Corjan Meijerink
        Developer
        wrote on last edited by
        #6

        @GT-JWR there will be way less. Gonna check tomorrow if we kan find the cause of yours 😉

        GT JWRundefined 1 Reply Last reply
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        • Corjan Meijerinkundefined Corjan Meijerink

          @GT-JWR there will be way less. Gonna check tomorrow if we kan find the cause of yours 😉

          GT JWRundefined Offline
          GT JWRundefined Offline
          GT JWR
          Valued contributor
          wrote on last edited by
          #7

          @Corjan-Meijerink ok, sounds good. By the way, it did it again this morning...and did not use CarPlay. 🤷

          GT JWRundefined 1 Reply Last reply
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          • GT JWRundefined GT JWR

            @Corjan-Meijerink ok, sounds good. By the way, it did it again this morning...and did not use CarPlay. 🤷

            GT JWRundefined Offline
            GT JWRundefined Offline
            GT JWR
            Valued contributor
            wrote on last edited by GT JWR
            #8

            @Corjan-Meijerink CarPlay crash events have not gone away since the latest update. As a matter of fact, they seem to have gotten worse - in my vehicle, after I stop, it will give a crash notice each and everytime - and the kicker.....the app was not used, let alone opened up to use.

            EDIT: this morning, the app crashed 4x successively....and it was not being used. When I got into my vehicle, the vehicle display had a message: Open route in CarPlay, view? This leads me to believe that, although the route on the iPhone has been terminated and closed and is no longer visible on screen - the only indication that the app is closed, that something in the software is preventing the app from actually closing in the background, thus causing all the CarPlay related app crashes. Perhaps theres an error in the algorythm somewhere?

            Corjan Meijerinkundefined 1 Reply Last reply
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            • GT JWRundefined GT JWR

              @Corjan-Meijerink CarPlay crash events have not gone away since the latest update. As a matter of fact, they seem to have gotten worse - in my vehicle, after I stop, it will give a crash notice each and everytime - and the kicker.....the app was not used, let alone opened up to use.

              EDIT: this morning, the app crashed 4x successively....and it was not being used. When I got into my vehicle, the vehicle display had a message: Open route in CarPlay, view? This leads me to believe that, although the route on the iPhone has been terminated and closed and is no longer visible on screen - the only indication that the app is closed, that something in the software is preventing the app from actually closing in the background, thus causing all the CarPlay related app crashes. Perhaps theres an error in the algorythm somewhere?

              Corjan Meijerinkundefined Online
              Corjan Meijerinkundefined Online
              Corjan Meijerink
              Developer
              wrote on last edited by
              #9

              @GT-JWR I've actively worked on this today for the updated beta (https://forum.myrouteapp.com/topic/6308/updated-beta-v4-1-0-284).

              Hopefully you can report back with positive feedback! ❤

              GT JWRundefined 1 Reply Last reply
              1
              • Corjan Meijerinkundefined Corjan Meijerink

                @GT-JWR I've actively worked on this today for the updated beta (https://forum.myrouteapp.com/topic/6308/updated-beta-v4-1-0-284).

                Hopefully you can report back with positive feedback! ❤

                GT JWRundefined Offline
                GT JWRundefined Offline
                GT JWR
                Valued contributor
                wrote on last edited by
                #10

                @Corjan-Meijerink FINALLY!! Two instances of CarPlay use and ZERO crashes!! The app even closed properly. Very good step in the right direction!

                GT JWRundefined 1 Reply Last reply
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                • GT JWRundefined GT JWR

                  @Corjan-Meijerink FINALLY!! Two instances of CarPlay use and ZERO crashes!! The app even closed properly. Very good step in the right direction!

                  GT JWRundefined Offline
                  GT JWRundefined Offline
                  GT JWR
                  Valued contributor
                  wrote on last edited by
                  #11

                  @Corjan-Meijerink sadly that was a very short lived experience...the app is back to crashing each and everytime, whether it is used (even opened) or not.

                  Rob Verhoeffundefined 1 Reply Last reply
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                  • GT JWRundefined GT JWR

                    @Corjan-Meijerink sadly that was a very short lived experience...the app is back to crashing each and everytime, whether it is used (even opened) or not.

                    Rob Verhoeffundefined Offline
                    Rob Verhoeffundefined Offline
                    Rob Verhoeff
                    Alpha tester
                    wrote on last edited by
                    #12

                    @GT-JWR Could you try changing your travel mode to 'motorcycle'? I had it set to 'car' and it kept crashing. Now that it's set to 'motorcycle,' it rarely happens. According to the devs, this shouldn't be an issue, but it definitely helps me.

                    BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                    iOS on iPhone 13 (mounted on Quadlock)
                    Apple CarPlay in VW T-Roc (wired)
                    Routelab on MacBook Air & iMac (Ventura & Monterey)

                    GT JWRundefined 1 Reply Last reply
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                    • Rob Verhoeffundefined Rob Verhoeff

                      @GT-JWR Could you try changing your travel mode to 'motorcycle'? I had it set to 'car' and it kept crashing. Now that it's set to 'motorcycle,' it rarely happens. According to the devs, this shouldn't be an issue, but it definitely helps me.

                      GT JWRundefined Offline
                      GT JWRundefined Offline
                      GT JWR
                      Valued contributor
                      wrote on last edited by
                      #13

                      @Rob-Verhoeff I will pay attention to that next time, pretty sure I had a mix of both, so will be good to verify that - thanks.

                      GT JWRundefined 1 Reply Last reply
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                      • GT JWRundefined GT JWR

                        @Rob-Verhoeff I will pay attention to that next time, pretty sure I had a mix of both, so will be good to verify that - thanks.

                        GT JWRundefined Offline
                        GT JWRundefined Offline
                        GT JWR
                        Valued contributor
                        wrote on last edited by
                        #14

                        @Rob-Verhoeff - did 2 trips today in motorcycle mode, and the app only crashed 1x after the trip was done, instead of the 2-3 consecutive crashes it had done..still need to verify in vehicle mode.

                        1 Reply Last reply
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                        • Dave J 0undefined Offline
                          Dave J 0undefined Offline
                          Dave J 0
                          Valued contributor
                          wrote on last edited by
                          #15

                          @Rob-Verhoeff @GT-JWR I appear to have more crashes with Car mode and there have been a number of times where the white screen map is there on the phone when I disconnect from Car Play. Additionally, the map on Car Play at these times also appears to be simplistic/crude and not keeping pace with the actual position. Some very strange behaviours. However, I do not seem to have the same issues when Motorcycle mode is enabled; it all seems more stable. More testing to be done.

                          Kind Regards. Help where I can.
                          Ducati Multistrada V4 Rally
                          iPhone 15 Pro
                          Chigee AIO-5 Play
                          Google Pixel 6 Pro - mounted on SP Connect Plus
                          Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                          GT JWRundefined 1 Reply Last reply
                          1
                          • Dave J 0undefined Dave J 0

                            @Rob-Verhoeff @GT-JWR I appear to have more crashes with Car mode and there have been a number of times where the white screen map is there on the phone when I disconnect from Car Play. Additionally, the map on Car Play at these times also appears to be simplistic/crude and not keeping pace with the actual position. Some very strange behaviours. However, I do not seem to have the same issues when Motorcycle mode is enabled; it all seems more stable. More testing to be done.

                            GT JWRundefined Offline
                            GT JWRundefined Offline
                            GT JWR
                            Valued contributor
                            wrote on last edited by
                            #16

                            @Dave-J-0 be interested in hearing feedback!

                            Dave J 0undefined 1 Reply Last reply
                            0
                            • GT JWRundefined GT JWR

                              @Dave-J-0 be interested in hearing feedback!

                              Dave J 0undefined Offline
                              Dave J 0undefined Offline
                              Dave J 0
                              Valued contributor
                              wrote on last edited by
                              #17

                              @GT-JWR Agree. Some more testing over the next few days.

                              Kind Regards. Help where I can.
                              Ducati Multistrada V4 Rally
                              iPhone 15 Pro
                              Chigee AIO-5 Play
                              Google Pixel 6 Pro - mounted on SP Connect Plus
                              Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                              1 Reply Last reply
                              1
                              • Dave J 0undefined Offline
                                Dave J 0undefined Offline
                                Dave J 0
                                Valued contributor
                                wrote on last edited by Dave J 0
                                #18

                                The map issue I reported earlier that always leads to a crash in Car Mode showing CarPlay and phone screenshots:

                                IMG_0262.png
                                IMG_0263.png

                                Whilst the position and track are correct, the turn directions are completely wrong and have been stuck on the first 2 turns from starting the trip about 1 mile earlier having done 2 further turns to be on the current road/position.

                                And in Motorcycle Mode for Car Play and phone all is correct:

                                IMG_0264.png
                                IMG_0265.png

                                Kind Regards. Help where I can.
                                Ducati Multistrada V4 Rally
                                iPhone 15 Pro
                                Chigee AIO-5 Play
                                Google Pixel 6 Pro - mounted on SP Connect Plus
                                Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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