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  4. ‘N’ problem - is it my keyboard?

‘N’ problem - is it my keyboard?

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Michael Wilkinsonundefined Offline
    Michael Wilkinsonundefined Offline
    Michael Wilkinson
    wrote on last edited by Michael Wilkinson
    #1

    I have noticed recently that when using the Route Lab on my 10th generation IPad with Logitech keyboard pressing the ‘n’ causes the app to return to the Route planning home page.

    This is evident whenever the key is pressed. Any route being worked on at the time is saved and can be returned to via the ‘recent routes’ button

    This does not occur when using the same app on my IPhone, and there does not appear to be any issues with the keyboard or the ‘n’ key in other apps or searches

    Any suggestions? Could it be a fault on the keyboard (it’s new and I guess I can return it); or is it a glitch in MRA?

    UPDATE - after further investigation I noticed that the issue does not occur when using the on screen keyboard. I have concluded that my accessory keyboard is at fault 🙄

    Herko ter Horstundefined Con Hennekensundefined 2 Replies Last reply
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    • Michael Wilkinsonundefined Michael Wilkinson

      I have noticed recently that when using the Route Lab on my 10th generation IPad with Logitech keyboard pressing the ‘n’ causes the app to return to the Route planning home page.

      This is evident whenever the key is pressed. Any route being worked on at the time is saved and can be returned to via the ‘recent routes’ button

      This does not occur when using the same app on my IPhone, and there does not appear to be any issues with the keyboard or the ‘n’ key in other apps or searches

      Any suggestions? Could it be a fault on the keyboard (it’s new and I guess I can return it); or is it a glitch in MRA?

      UPDATE - after further investigation I noticed that the issue does not occur when using the on screen keyboard. I have concluded that my accessory keyboard is at fault 🙄

      Herko ter Horstundefined Offline
      Herko ter Horstundefined Offline
      Herko ter Horst
      wrote on last edited by
      #2

      @Michael-Wilkinson I would recommend waiting for a response from someone with knowledge about the way Bluetooth keyboards (and devices that act like them, like bar buttons) are handled within the app, before returning your keyboard, because I think I've seen similar comments before.

      1 Reply Last reply
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      • Michael Wilkinsonundefined Michael Wilkinson

        I have noticed recently that when using the Route Lab on my 10th generation IPad with Logitech keyboard pressing the ‘n’ causes the app to return to the Route planning home page.

        This is evident whenever the key is pressed. Any route being worked on at the time is saved and can be returned to via the ‘recent routes’ button

        This does not occur when using the same app on my IPhone, and there does not appear to be any issues with the keyboard or the ‘n’ key in other apps or searches

        Any suggestions? Could it be a fault on the keyboard (it’s new and I guess I can return it); or is it a glitch in MRA?

        UPDATE - after further investigation I noticed that the issue does not occur when using the on screen keyboard. I have concluded that my accessory keyboard is at fault 🙄

        Con Hennekensundefined Online
        Con Hennekensundefined Online
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #3

        @Michael-Wilkinson, Like Herko said, it has been mentioned before indeed. This is probably due to the special function the N key has for hardware controllers. You will probably find more keys with special functions. While navigating, pressing the N key has a kind of "back" function. By using Routelab through the App itself, the app keeps activating these functions which are intended for navigating, not for using routelab.

        If you start Routelab in your browser instead of via the app, it will work as intended. The routelab button in the app is nothing more than an embeded webpage view afterall.

        @Corjan-Meijerink, can these controller key traps possibly be limited to to navigational functions, or excluded from the embedded browser?

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

        Michael Wilkinsonundefined 1 Reply Last reply
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        • Jörgenundefined Offline
          Jörgenundefined Offline
          Jörgen
          Valued contributor
          wrote on last edited by
          #4

          Hi,

          "n" is used in the navigation app to open the menu. I am not sure if there is a correlation?

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          Con Hennekensundefined 1 Reply Last reply
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          • Con Hennekensundefined Con Hennekens

            @Michael-Wilkinson, Like Herko said, it has been mentioned before indeed. This is probably due to the special function the N key has for hardware controllers. You will probably find more keys with special functions. While navigating, pressing the N key has a kind of "back" function. By using Routelab through the App itself, the app keeps activating these functions which are intended for navigating, not for using routelab.

            If you start Routelab in your browser instead of via the app, it will work as intended. The routelab button in the app is nothing more than an embeded webpage view afterall.

            @Corjan-Meijerink, can these controller key traps possibly be limited to to navigational functions, or excluded from the embedded browser?

            Michael Wilkinsonundefined Offline
            Michael Wilkinsonundefined Offline
            Michael Wilkinson
            wrote on last edited by
            #5

            @Con-Hennekens Thank you for your comments and advice. You’re correct - if I open via Safari there isn’t a problem

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            • Jörgenundefined Jörgen

              Hi,

              "n" is used in the navigation app to open the menu. I am not sure if there is a correlation?

              Con Hennekensundefined Online
              Con Hennekensundefined Online
              Con Hennekens
              Alpha tester
              wrote on last edited by
              #6

              @Jörgen, I just simulated this with the BarButtons, so I am quite sure there is a correlation now 😉

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              1 Reply Last reply
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              • Corjan Meijerinkundefined Online
                Corjan Meijerinkundefined Online
                Corjan Meijerink
                Developer
                wrote on last edited by
                #7

                Fixed in the 4.1.0 release 🙂

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