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  4. ‘N’ problem - is it my keyboard?

‘N’ problem - is it my keyboard?

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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    Michael Wilkinson
    wrote on 7 Mar 2024, 07:03 last edited by Michael Wilkinson 3 Jul 2024, 07:38
    #1

    I have noticed recently that when using the Route Lab on my 10th generation IPad with Logitech keyboard pressing the ‘n’ causes the app to return to the Route planning home page.

    This is evident whenever the key is pressed. Any route being worked on at the time is saved and can be returned to via the ‘recent routes’ button

    This does not occur when using the same app on my IPhone, and there does not appear to be any issues with the keyboard or the ‘n’ key in other apps or searches

    Any suggestions? Could it be a fault on the keyboard (it’s new and I guess I can return it); or is it a glitch in MRA?

    UPDATE - after further investigation I noticed that the issue does not occur when using the on screen keyboard. I have concluded that my accessory keyboard is at fault 🙄

    undefined undefined 2 Replies Last reply 7 Mar 2024, 09:39
    0
    • undefined Michael Wilkinson
      7 Mar 2024, 07:03

      I have noticed recently that when using the Route Lab on my 10th generation IPad with Logitech keyboard pressing the ‘n’ causes the app to return to the Route planning home page.

      This is evident whenever the key is pressed. Any route being worked on at the time is saved and can be returned to via the ‘recent routes’ button

      This does not occur when using the same app on my IPhone, and there does not appear to be any issues with the keyboard or the ‘n’ key in other apps or searches

      Any suggestions? Could it be a fault on the keyboard (it’s new and I guess I can return it); or is it a glitch in MRA?

      UPDATE - after further investigation I noticed that the issue does not occur when using the on screen keyboard. I have concluded that my accessory keyboard is at fault 🙄

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      Herko ter Horst
      wrote on 7 Mar 2024, 09:39 last edited by
      #2

      @Michael-Wilkinson I would recommend waiting for a response from someone with knowledge about the way Bluetooth keyboards (and devices that act like them, like bar buttons) are handled within the app, before returning your keyboard, because I think I've seen similar comments before.

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      • undefined Michael Wilkinson
        7 Mar 2024, 07:03

        I have noticed recently that when using the Route Lab on my 10th generation IPad with Logitech keyboard pressing the ‘n’ causes the app to return to the Route planning home page.

        This is evident whenever the key is pressed. Any route being worked on at the time is saved and can be returned to via the ‘recent routes’ button

        This does not occur when using the same app on my IPhone, and there does not appear to be any issues with the keyboard or the ‘n’ key in other apps or searches

        Any suggestions? Could it be a fault on the keyboard (it’s new and I guess I can return it); or is it a glitch in MRA?

        UPDATE - after further investigation I noticed that the issue does not occur when using the on screen keyboard. I have concluded that my accessory keyboard is at fault 🙄

        undefined Offline
        undefined Offline
        Con Hennekens
        Alpha tester
        wrote on 7 Mar 2024, 11:17 last edited by
        #3

        @Michael-Wilkinson, Like Herko said, it has been mentioned before indeed. This is probably due to the special function the N key has for hardware controllers. You will probably find more keys with special functions. While navigating, pressing the N key has a kind of "back" function. By using Routelab through the App itself, the app keeps activating these functions which are intended for navigating, not for using routelab.

        If you start Routelab in your browser instead of via the app, it will work as intended. The routelab button in the app is nothing more than an embeded webpage view afterall.

        @Corjan-Meijerink, can these controller key traps possibly be limited to to navigational functions, or excluded from the embedded browser?

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

        undefined 1 Reply Last reply 7 Mar 2024, 16:31
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          Jörgen
          Valued contributor
          wrote on 7 Mar 2024, 15:38 last edited by
          #4

          Hi,

          "n" is used in the navigation app to open the menu. I am not sure if there is a correlation?

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          undefined 1 Reply Last reply 7 Mar 2024, 19:52
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          • undefined Con Hennekens
            7 Mar 2024, 11:17

            @Michael-Wilkinson, Like Herko said, it has been mentioned before indeed. This is probably due to the special function the N key has for hardware controllers. You will probably find more keys with special functions. While navigating, pressing the N key has a kind of "back" function. By using Routelab through the App itself, the app keeps activating these functions which are intended for navigating, not for using routelab.

            If you start Routelab in your browser instead of via the app, it will work as intended. The routelab button in the app is nothing more than an embeded webpage view afterall.

            @Corjan-Meijerink, can these controller key traps possibly be limited to to navigational functions, or excluded from the embedded browser?

            undefined Offline
            undefined Offline
            Michael Wilkinson
            wrote on 7 Mar 2024, 16:31 last edited by
            #5

            @Con-Hennekens Thank you for your comments and advice. You’re correct - if I open via Safari there isn’t a problem

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            • undefined Jörgen
              7 Mar 2024, 15:38

              Hi,

              "n" is used in the navigation app to open the menu. I am not sure if there is a correlation?

              undefined Offline
              undefined Offline
              Con Hennekens
              Alpha tester
              wrote on 7 Mar 2024, 19:52 last edited by
              #6

              @Jörgen, I just simulated this with the BarButtons, so I am quite sure there is a correlation now 😉

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              1 Reply Last reply
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              • undefined Offline
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                Corjan Meijerink
                Developer
                wrote on 11 Mar 2024, 10:43 last edited by
                #7

                Fixed in the 4.1.0 release 🙂

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                7 Mar 2024, 15:38


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