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  4. pop-up <Move-Save as-Delete> doesn't show (solved)

pop-up <Move-Save as-Delete> doesn't show (solved)

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Rob Verhoeffundefined Rob Verhoeff

    @Jack-van-Tilburg That's why I switched from Safari to Firefox a long time ago. Safari has been causing websites to behave strangely on my system for a while now, even in previous MacOS versions! I hope your email to Apple is successful. I even tried it on my MacBook with Sonoma for you, and I don't even see the pop-up! It instantly disappears into the background. So, it's not your configuration. I'm quickly going back to Firefox... 😉

    Jack van Tilburgundefined Offline
    Jack van Tilburgundefined Offline
    Jack van Tilburg
    wrote on last edited by
    #6

    @Rob-Verhoeff
    Thank you for your response.
    I didn't email Apple. It was an MRA service ticket.
    And I don't want to use any other browser than Safari because as far as I'm concerned it's a good and safe browser.
    It is up to the developer to make the application function browser independently. And I know that's difficult.

    Rob Verhoeffundefined 1 Reply Last reply
    1
    • Jack van Tilburgundefined Jack van Tilburg

      @Rob-Verhoeff
      Thank you for your response.
      I didn't email Apple. It was an MRA service ticket.
      And I don't want to use any other browser than Safari because as far as I'm concerned it's a good and safe browser.
      It is up to the developer to make the application function browser independently. And I know that's difficult.

      Rob Verhoeffundefined Offline
      Rob Verhoeffundefined Offline
      Rob Verhoeff
      Alpha tester
      wrote on last edited by
      #7

      @Jack-van-Tilburg said in pop-up <Move-Save as-Delete> doesn't show:

      I didn't email Apple. It was an MRA service ticket.

      Okay, hoping MRA solves it for us... 😉

      A bit offtopic: I use Firefox now as a crossplatform browser with all my favorites at hand. And it has some nice plugin's. Regarding safety, I think all "major" browsers have that in order.

      BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Sequoia & Monterey)

      Drabslabundefined 1 Reply Last reply
      0
      • Jack van Tilburgundefined Jack van Tilburg

        Who recognizes this and knows the solution?
        When using the checkbox to select multiple items in the personal library for an action <Move|Save as|Delete>, a pop-up will appear to activate that action.
        On my iPad (7th gen), iPadOS 17.03 and on my MacBook (M1Pro) with MacOs Sonoma 14.0 in combination with Safari 17.0, the Pop-up flashes but disappears in a fraction of a second and cannot be used. I have set all settings in Safari for additional functions for Myrouteapp to "Allow". Without exception.
        When using Firefox I do not have this issue. But I want to use Safari exclusively.

        pop-up -Move-Save as-Delete-.png

        Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote on last edited by
        #8

        @Jack-van-Tilburg I just checked in Safari and unfortunately I cannot see what the issue possibly could be 🙂

        Everything works as expected based on my tests but obviously this isn't the case. I'll try again on a different device later on.

        1 Reply Last reply
        0
        • Jörgenundefined Offline
          Jörgenundefined Offline
          Jörgen
          Valued contributor
          wrote on last edited by
          #9

          Maybe this will help.

          https://youtu.be/cOEGPExqgTU

          By clicking on a folder, the box just flashes and disappears.

          Hardware
          iPhone 12 pro (iOS 17.0.2)
          Oukitel RT3 (Andr. 12)
          Samsung Galaxy XCover 4 (Andr. 9 Pie)
          Wireless CarPlay mit (Elebest C650)
          Wired CarPlay (SEAT Arona - 2021)
          For more information, click here

          Con Hennekensundefined Jack van Tilburgundefined 2 Replies Last reply
          0
          • Jörgenundefined Jörgen

            Maybe this will help.

            https://youtu.be/cOEGPExqgTU

            By clicking on a folder, the box just flashes and disappears.

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote on last edited by
            #10

            @Jörgen said in pop-up <Move-Save as-Delete> doesn't show:

            Maybe this will help.
            https://youtu.be/cOEGPExqgTU

            The video seems to be private, I can't watch it.

            42b55c47-5bc8-41b0-9cb5-715cd67d52cb-image.png

            @Jack-van-Tilburg said in pop-up <Move-Save as-Delete> doesn't show:

            It is up to the developer to make the application function browser independently. And I know that's difficult.

            It's up to the developer of a browser to make it compliant too. All software contains bugs. It's too easy pointing only at MRA, while Safari seems to be the only browser having this problem. Although of course it still may be an MRA bug, it is as easy to point it to the Safari browser.

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

            Jörgenundefined Jack van Tilburgundefined 2 Replies Last reply
            0
            • Con Hennekensundefined Con Hennekens

              @Jörgen said in pop-up <Move-Save as-Delete> doesn't show:

              Maybe this will help.
              https://youtu.be/cOEGPExqgTU

              The video seems to be private, I can't watch it.

              42b55c47-5bc8-41b0-9cb5-715cd67d52cb-image.png

              @Jack-van-Tilburg said in pop-up <Move-Save as-Delete> doesn't show:

              It is up to the developer to make the application function browser independently. And I know that's difficult.

              It's up to the developer of a browser to make it compliant too. All software contains bugs. It's too easy pointing only at MRA, while Safari seems to be the only browser having this problem. Although of course it still may be an MRA bug, it is as easy to point it to the Safari browser.

              Jörgenundefined Offline
              Jörgenundefined Offline
              Jörgen
              Valued contributor
              wrote on last edited by
              #11

              @Con-Hennekens please try again: https://youtu.be/cOEGPExqgTU

              Hardware
              iPhone 12 pro (iOS 17.0.2)
              Oukitel RT3 (Andr. 12)
              Samsung Galaxy XCover 4 (Andr. 9 Pie)
              Wireless CarPlay mit (Elebest C650)
              Wired CarPlay (SEAT Arona - 2021)
              For more information, click here

              1 Reply Last reply
              0
              • Jack van Tilburgundefined Jack van Tilburg

                Who recognizes this and knows the solution?
                When using the checkbox to select multiple items in the personal library for an action <Move|Save as|Delete>, a pop-up will appear to activate that action.
                On my iPad (7th gen), iPadOS 17.03 and on my MacBook (M1Pro) with MacOs Sonoma 14.0 in combination with Safari 17.0, the Pop-up flashes but disappears in a fraction of a second and cannot be used. I have set all settings in Safari for additional functions for Myrouteapp to "Allow". Without exception.
                When using Firefox I do not have this issue. But I want to use Safari exclusively.

                pop-up -Move-Save as-Delete-.png

                Herko ter Horstundefined Offline
                Herko ter Horstundefined Offline
                Herko ter Horst
                wrote on last edited by Herko ter Horst
                #12

                @Jack-van-Tilburg Same issue here (latest software versions): when selecting an item, the actions box pops up very briefly.

                I've looked into the code a bit, stepping through it in the debugger, and I've noticed the pop-up becomes visible when, on line 473 of base.js, the CSS class "in" is added to the ".explorer-selectedactions" block. However, it immediately becomes invisible again as well, when stepping over this line. I can only assume a different part of the code reacts to the addition of the "in" class and changes the CSS to make the pop-up invisible, or perhaps the z-index isn't handled correctly by Apple. The "in" class is on the box when inspecting the element.

                Screenshot 2023-10-23 at 11.58.13.png

                Just noticed it also popups very briefly when deselecting a previously selected row.

                It only happens when selecting the first (or deselecting the last) item.

                Rob Verhoeffundefined Jack van Tilburgundefined 2 Replies Last reply
                0
                • Jack van Tilburgundefined Offline
                  Jack van Tilburgundefined Offline
                  Jack van Tilburg
                  wrote on last edited by
                  #13

                  I can’n answer now. Because I am on tour with friends

                  1 Reply Last reply
                  0
                  • Herko ter Horstundefined Herko ter Horst

                    @Jack-van-Tilburg Same issue here (latest software versions): when selecting an item, the actions box pops up very briefly.

                    I've looked into the code a bit, stepping through it in the debugger, and I've noticed the pop-up becomes visible when, on line 473 of base.js, the CSS class "in" is added to the ".explorer-selectedactions" block. However, it immediately becomes invisible again as well, when stepping over this line. I can only assume a different part of the code reacts to the addition of the "in" class and changes the CSS to make the pop-up invisible, or perhaps the z-index isn't handled correctly by Apple. The "in" class is on the box when inspecting the element.

                    Screenshot 2023-10-23 at 11.58.13.png

                    Just noticed it also popups very briefly when deselecting a previously selected row.

                    It only happens when selecting the first (or deselecting the last) item.

                    Rob Verhoeffundefined Offline
                    Rob Verhoeffundefined Offline
                    Rob Verhoeff
                    Alpha tester
                    wrote on last edited by Rob Verhoeff
                    #14

                    @Herko-ter-Horst perhaps Safari is more strict in the handling of those pop-ups then other browsers do?

                    BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                    iOS on iPhone 13 (mounted on Quadlock)
                    Apple CarPlay in VW T-Roc (wired)
                    Routelab on MacBook Air & iMac (Sequoia & Monterey)

                    Herko ter Horstundefined Jack van Tilburgundefined 2 Replies Last reply
                    0
                    • Rob Verhoeffundefined Rob Verhoeff

                      @Herko-ter-Horst perhaps Safari is more strict in the handling of those pop-ups then other browsers do?

                      Herko ter Horstundefined Offline
                      Herko ter Horstundefined Offline
                      Herko ter Horst
                      wrote on last edited by Herko ter Horst
                      #15

                      @Rob-Verhoeff If so, that has to be a very recent development (worked just fine last time I checked). And I would expect to see some error message in that case. Also, it isn't really a "pop-up" pop-up as far as I can see.

                      1 Reply Last reply
                      0
                      • Rob Verhoeffundefined Rob Verhoeff

                        @Jack-van-Tilburg said in pop-up <Move-Save as-Delete> doesn't show:

                        I didn't email Apple. It was an MRA service ticket.

                        Okay, hoping MRA solves it for us... 😉

                        A bit offtopic: I use Firefox now as a crossplatform browser with all my favorites at hand. And it has some nice plugin's. Regarding safety, I think all "major" browsers have that in order.

                        Drabslabundefined Offline
                        Drabslabundefined Offline
                        Drabslab
                        wrote on last edited by
                        #16

                        @Rob-Verhoeff said in pop-up <Move-Save as-Delete> doesn't show:

                        Regarding safety, I think all "major" browsers have that in order

                        You think that Google spyware is safe?

                        https://www.forbes.com/sites/zakdoffman/2021/03/20/stop-using-google-chrome-on-apple-iphone-12-pro-max-ipad-and-macbook-pro/?sh=69a169514d08

                        https://www.bleepingcomputer.com/news/security/chrome-use-subject-to-restrictions-in-dutch-schools-over-data-security-concerns/

                        It is not difficult, it is easy, it's a hobby

                        Con Hennekensundefined Rob Verhoeffundefined 2 Replies Last reply
                        0
                        • Drabslabundefined Drabslab

                          @Rob-Verhoeff said in pop-up <Move-Save as-Delete> doesn't show:

                          Regarding safety, I think all "major" browsers have that in order

                          You think that Google spyware is safe?

                          https://www.forbes.com/sites/zakdoffman/2021/03/20/stop-using-google-chrome-on-apple-iphone-12-pro-max-ipad-and-macbook-pro/?sh=69a169514d08

                          https://www.bleepingcomputer.com/news/security/chrome-use-subject-to-restrictions-in-dutch-schools-over-data-security-concerns/

                          Con Hennekensundefined Offline
                          Con Hennekensundefined Offline
                          Con Hennekens
                          Alpha tester
                          wrote on last edited by
                          #17

                          @Drabslab, Apple warning for data gathering by Google is rather funny, don't you think? 🤣

                          I am just an enthusiastic MRA user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                          Drabslabundefined 1 Reply Last reply
                          0
                          • Con Hennekensundefined Con Hennekens

                            @Drabslab, Apple warning for data gathering by Google is rather funny, don't you think? 🤣

                            Drabslabundefined Offline
                            Drabslabundefined Offline
                            Drabslab
                            wrote on last edited by
                            #18

                            @Con-Hennekens

                            Yes, a typical example of a kettle accusing the pot from being black.

                            But it remains a fact that the majority of concerns expressed by governments on privacy, security and spying on users are about two compnaies with Google being one of them.

                            It is not difficult, it is easy, it's a hobby

                            Con Hennekensundefined 1 Reply Last reply
                            0
                            • Drabslabundefined Drabslab

                              @Con-Hennekens

                              Yes, a typical example of a kettle accusing the pot from being black.

                              But it remains a fact that the majority of concerns expressed by governments on privacy, security and spying on users are about two compnaies with Google being one of them.

                              Con Hennekensundefined Offline
                              Con Hennekensundefined Offline
                              Con Hennekens
                              Alpha tester
                              wrote on last edited by
                              #19

                              @Drabslab, certainly true, but I think it's about more than 2 companies. Apple, Google, Microsoft, Meta and many many more companies are no popes in the subject.

                              I am just an enthusiastic MRA user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                              Drabslabundefined 2 Replies Last reply
                              0
                              • Con Hennekensundefined Con Hennekens

                                @Drabslab, certainly true, but I think it's about more than 2 companies. Apple, Google, Microsoft, Meta and many many more companies are no popes in the subject.

                                Drabslabundefined Offline
                                Drabslabundefined Offline
                                Drabslab
                                wrote on last edited by
                                #20

                                @Con-Hennekens

                                there is a main difference:

                                • Users are clients in the case of Microsoft, and Apple,

                                • they are the product sold to other companies in case of Google and Facebook

                                It is not difficult, it is easy, it's a hobby

                                1 Reply Last reply
                                0
                                • Con Hennekensundefined Con Hennekens

                                  @Drabslab, certainly true, but I think it's about more than 2 companies. Apple, Google, Microsoft, Meta and many many more companies are no popes in the subject.

                                  Drabslabundefined Offline
                                  Drabslabundefined Offline
                                  Drabslab
                                  wrote on last edited by
                                  #21

                                  @Con-Hennekens

                                  and there is a difference between "not being a pope" and being fined 8.3 billion euro for slightly illegal activities 🙂 🙂 🙂

                                  It is not difficult, it is easy, it's a hobby

                                  Con Hennekensundefined 1 Reply Last reply
                                  0
                                  • Drabslabundefined Drabslab

                                    @Con-Hennekens

                                    and there is a difference between "not being a pope" and being fined 8.3 billion euro for slightly illegal activities 🙂 🙂 🙂

                                    Con Hennekensundefined Offline
                                    Con Hennekensundefined Offline
                                    Con Hennekens
                                    Alpha tester
                                    wrote on last edited by Con Hennekens
                                    #22

                                    @Drabslab, I believe Apple is still subject to a 39 billion fine... 😉
                                    Oh, and do you really think Apple does NOT sell off bigdata? Users are clients indeed, AND the product at the same time. I am not downplaying the privacy problems. But don't pin them just on Google and Facebook. The other are equally evil...

                                    I am just an enthusiastic MRA user, and hope you will be one too!

                                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                    Drabslabundefined 1 Reply Last reply
                                    0
                                    • Con Hennekensundefined Con Hennekens

                                      @Drabslab, I believe Apple is still subject to a 39 billion fine... 😉
                                      Oh, and do you really think Apple does NOT sell off bigdata? Users are clients indeed, AND the product at the same time. I am not downplaying the privacy problems. But don't pin them just on Google and Facebook. The other are equally evil...

                                      Drabslabundefined Offline
                                      Drabslabundefined Offline
                                      Drabslab
                                      wrote on last edited by
                                      #23

                                      @Con-Hennekens said in pop-up <Move-Save as-Delete> doesn't show:

                                      The other are equally evil..

                                      turn to the dark side.... we have coockies 🙂

                                      It is not difficult, it is easy, it's a hobby

                                      1 Reply Last reply
                                      1
                                      • Jörgenundefined Jörgen

                                        Maybe this will help.

                                        https://youtu.be/cOEGPExqgTU

                                        By clicking on a folder, the box just flashes and disappears.

                                        Jack van Tilburgundefined Offline
                                        Jack van Tilburgundefined Offline
                                        Jack van Tilburg
                                        wrote on last edited by
                                        #24

                                        @Jörgen
                                        Yep. That's what it actually looks like.
                                        Big thanks for this video!

                                        1 Reply Last reply
                                        1
                                        • Herko ter Horstundefined Herko ter Horst

                                          @Jack-van-Tilburg Same issue here (latest software versions): when selecting an item, the actions box pops up very briefly.

                                          I've looked into the code a bit, stepping through it in the debugger, and I've noticed the pop-up becomes visible when, on line 473 of base.js, the CSS class "in" is added to the ".explorer-selectedactions" block. However, it immediately becomes invisible again as well, when stepping over this line. I can only assume a different part of the code reacts to the addition of the "in" class and changes the CSS to make the pop-up invisible, or perhaps the z-index isn't handled correctly by Apple. The "in" class is on the box when inspecting the element.

                                          Screenshot 2023-10-23 at 11.58.13.png

                                          Just noticed it also popups very briefly when deselecting a previously selected row.

                                          It only happens when selecting the first (or deselecting the last) item.

                                          Jack van Tilburgundefined Offline
                                          Jack van Tilburgundefined Offline
                                          Jack van Tilburg
                                          wrote on last edited by
                                          #25

                                          @Herko-ter-Horst said in pop-up <Move-Save as-Delete> doesn't show:

                                          I've looked into the code a bit

                                          This is beyond my knowledge 🙂
                                          But hopefully the technicians can do something with it 👍

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                                          Drabslab
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                                          Herko ter Horst
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