27 Sept 2023, 15:43

@Arno-0 When you plan your route from your desk the roads were not closed. Many of the roads were closed recently (after we set off) because of recent land slides. The TTs were connected to live traffic info via the phones. MRA had access to the same information, you could see if you zoomed in to the route that the MRA could see the road was closed but rather than report it it just showed a U-Turn. If it reported it then we could have changed the route on the fly. Why we were able to do because of the TT's awareness.