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Updated Beta! (v4.0.2)

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  • Dave J 0undefined Offline
    Dave J 0undefined Offline
    Dave J 0
    wrote on last edited by Dave J 0
    #20

    @Corjan-Meijerink there appears to be a different app reaction between iOS and Android when you select a route and you have no internet and you then 'start' the selected route.

    Both iOS and Android show the 'downloads' option if no internet and you select 'routes' from the menu. Selecting 'downloads' then correctly takes me to my downloaded files area and selection of one of these routes then shows the route overview with start and route options. Same route used on both devices. All good so far - great work.

    With iOS, selecting 'start' then initiates nav correctly with the offline icon showing. I have not had to go to nav settings at all. Brilliant.

    With Android, selection of start brings up the 'something went wrong' prompt and I have to manually turn on offline navigation in the settings.

    Screenshot_20230704-070450.png
    However and separately, if I long press on the map to use the new search feature to navigate to a point then the navigation initiates correctly with no error prompt and the offline icon is showing correctly. I have not had to turn offline on at all in this instance. selecting from my 'Favourites' also work correctly.
    Screenshot_20230704-065928.png
    Screenshot_20230704-065939.png
    Just appears to be a problem with the route approach initiating offline when no internet. Furthermore, if you have already selected a point and favourite rpruor to a route then the app is already offline and there is no issue.

    Hope this all makes sense.

    Kind Regards. Help where I can.
    Ducati Multistrada V4 Rally
    iPhone 15 Pro
    Chigee AIO-5 Play
    Google Pixel 6 Pro - mounted on SP Connect Plus
    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • Dave J 0undefined Dave J 0

      @Corjan-Meijerink there appears to be a different app reaction between iOS and Android when you select a route and you have no internet and you then 'start' the selected route.

      Both iOS and Android show the 'downloads' option if no internet and you select 'routes' from the menu. Selecting 'downloads' then correctly takes me to my downloaded files area and selection of one of these routes then shows the route overview with start and route options. Same route used on both devices. All good so far - great work.

      With iOS, selecting 'start' then initiates nav correctly with the offline icon showing. I have not had to go to nav settings at all. Brilliant.

      With Android, selection of start brings up the 'something went wrong' prompt and I have to manually turn on offline navigation in the settings.

      Screenshot_20230704-070450.png
      However and separately, if I long press on the map to use the new search feature to navigate to a point then the navigation initiates correctly with no error prompt and the offline icon is showing correctly. I have not had to turn offline on at all in this instance. selecting from my 'Favourites' also work correctly.
      Screenshot_20230704-065928.png
      Screenshot_20230704-065939.png
      Just appears to be a problem with the route approach initiating offline when no internet. Furthermore, if you have already selected a point and favourite rpruor to a route then the app is already offline and there is no issue.

      Hope this all makes sense.

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      administrator
      wrote on last edited by
      #21

      @Dave-J-0 Thanks for sharing!
      As the error on Android does not indicate it's related to internet, can you check if the issue persists with all your routes? If I had to take a guess from behind my pc - the route you are trying to load on Android passes a region you haven't downloaded offline.

      Obviously something can indeed be wrong but I'm very sure the implementation on Android & iOS is the same so therefore I'm guessing it's related to the offline maps.

      Dave J 0undefined 1 Reply Last reply
      0
      • Corjan Meijerinkundefined Corjan Meijerink

        @Dave-J-0 Thanks for sharing!
        As the error on Android does not indicate it's related to internet, can you check if the issue persists with all your routes? If I had to take a guess from behind my pc - the route you are trying to load on Android passes a region you haven't downloaded offline.

        Obviously something can indeed be wrong but I'm very sure the implementation on Android & iOS is the same so therefore I'm guessing it's related to the offline maps.

        Dave J 0undefined Offline
        Dave J 0undefined Offline
        Dave J 0
        wrote on last edited by Dave J 0
        #22

        @Corjan-Meijerink I deliberately chose a route that maps were downloaded although I do go from England into Wales - I do this a lot because I am 30 mins from mid-Wales (awesome riding).

        Screenshot_20230704-093336.png

        No problem with iOS just Android when I have selected a route at the start to navigate. Same thing happens with my other downloaded routes on Android which are just in England and local to me.

        Kind Regards. Help where I can.
        Ducati Multistrada V4 Rally
        iPhone 15 Pro
        Chigee AIO-5 Play
        Google Pixel 6 Pro - mounted on SP Connect Plus
        Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

        DerRoteBlitzundefined 1 Reply Last reply
        0
        • Dave J 0undefined Dave J 0

          @Corjan-Meijerink I deliberately chose a route that maps were downloaded although I do go from England into Wales - I do this a lot because I am 30 mins from mid-Wales (awesome riding).

          Screenshot_20230704-093336.png

          No problem with iOS just Android when I have selected a route at the start to navigate. Same thing happens with my other downloaded routes on Android which are just in England and local to me.

          DerRoteBlitzundefined Offline
          DerRoteBlitzundefined Offline
          DerRoteBlitz
          wrote on last edited by
          #23

          @Dave-J-0 I have had the same issue with my Android Pixel. I have deleted the maps and downloaded again. After that it works.

          Dave J 0undefined 1 Reply Last reply
          0
          • DerRoteBlitzundefined DerRoteBlitz

            @Dave-J-0 I have had the same issue with my Android Pixel. I have deleted the maps and downloaded again. After that it works.

            Dave J 0undefined Offline
            Dave J 0undefined Offline
            Dave J 0
            wrote on last edited by Dave J 0
            #24

            @DerRoteBlitz Tried that and still the same problem. Thank you for the suggestion. 😀

            Kind Regards. Help where I can.
            Ducati Multistrada V4 Rally
            iPhone 15 Pro
            Chigee AIO-5 Play
            Google Pixel 6 Pro - mounted on SP Connect Plus
            Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

            1 Reply Last reply
            0
            • Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              wrote on last edited by
              #25

              When having no internet, clicking the routes button shows the message "Something went wrong" and the Downloads button is presented. It would be great if that text would change into "You have no online connection, click Downloads for offline routes".

              aab3e8ac-61e9-4f0d-887b-7f40c5b1ac85-image.png

              Then if you go to Downloads and start a route, The same massage appears, with the sub text "Can't calculate route". Why not throw a question "would you like to go offline and try again?". Especially if offline maps are present.

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              Dave J 0undefined 1 Reply Last reply
              1
              • Con Hennekensundefined Con Hennekens

                When having no internet, clicking the routes button shows the message "Something went wrong" and the Downloads button is presented. It would be great if that text would change into "You have no online connection, click Downloads for offline routes".

                aab3e8ac-61e9-4f0d-887b-7f40c5b1ac85-image.png

                Then if you go to Downloads and start a route, The same massage appears, with the sub text "Can't calculate route". Why not throw a question "would you like to go offline and try again?". Especially if offline maps are present.

                Dave J 0undefined Offline
                Dave J 0undefined Offline
                Dave J 0
                wrote on last edited by Dave J 0
                #26

                @Con-Hennekens I could go with the suggestion. However, the current flow is brilliant on iOS and I would like the same on Android. It is just this one glitch that would be great if it could be solved. I like the fact that offline happens automatically and that I can see that I am offline by the icon.

                Kind Regards. Help where I can.
                Ducati Multistrada V4 Rally
                iPhone 15 Pro
                Chigee AIO-5 Play
                Google Pixel 6 Pro - mounted on SP Connect Plus
                Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                Arno 0undefined Con Hennekensundefined 2 Replies Last reply
                1
                • Dave J 0undefined Dave J 0

                  @Con-Hennekens I could go with the suggestion. However, the current flow is brilliant on iOS and I would like the same on Android. It is just this one glitch that would be great if it could be solved. I like the fact that offline happens automatically and that I can see that I am offline by the icon.

                  Arno 0undefined Offline
                  Arno 0undefined Offline
                  Arno 0
                  wrote on last edited by Arno 0
                  #27

                  @Dave-J-0 I agree with you because today I encountered this problem on Android. You only receive the message that something went wrong and then you self have to think what went wrong and how can I solve that. On iOS it gives you the solution and a button you need to click on to make it work.

                  1 Reply Last reply
                  0
                  • Dave J 0undefined Dave J 0

                    @Con-Hennekens I could go with the suggestion. However, the current flow is brilliant on iOS and I would like the same on Android. It is just this one glitch that would be great if it could be solved. I like the fact that offline happens automatically and that I can see that I am offline by the icon.

                    Con Hennekensundefined Offline
                    Con Hennekensundefined Offline
                    Con Hennekens
                    wrote on last edited by
                    #28

                    @Dave-J-0, I was not aware that there is a different workflow on IOS. In that case they should be made equal indeed.

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                    Dave J 0undefined 1 Reply Last reply
                    0
                    • Con Hennekensundefined Con Hennekens

                      @Dave-J-0, I was not aware that there is a different workflow on IOS. In that case they should be made equal indeed.

                      Dave J 0undefined Offline
                      Dave J 0undefined Offline
                      Dave J 0
                      wrote on last edited by
                      #29

                      @Con-Hennekens The iOS workflow works brilliantly and Android should be the same apart from the glitch I encountered. The flow causes an error (when no internet) in not switching automatically to offline to allow calculation from the downloaded route and map like iOS does with the last build 202.

                      Kind Regards. Help where I can.
                      Ducati Multistrada V4 Rally
                      iPhone 15 Pro
                      Chigee AIO-5 Play
                      Google Pixel 6 Pro - mounted on SP Connect Plus
                      Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                      1 Reply Last reply
                      1
                      • Corjan Meijerinkundefined Corjan Meijerink

                        @Peter-Schiefer @Edwin_M This update has not improved anything related to the offline maps download stability. If you experience issues or it's stuck / corrupted, reinstalling might be the only solution.

                        @Edwin_M Thanks for sharing the stuck notification 😉 From the top of my head I'm not sure what the expected behavior is.

                        Edwin_Mundefined Offline
                        Edwin_Mundefined Offline
                        Edwin_M
                        wrote on last edited by
                        #30

                        @Corjan-Meijerink just did another Download , and now the message was ok: regions downloaded and I was able to swipe it away.

                        Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

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