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  4. Issue with 4.0.0 185

Issue with 4.0.0 185

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Vince Hydeundefined Online
    Vince Hydeundefined Online
    Vince Hyde
    wrote on last edited by
    #1

    although my beta version looked fine I decided to install the public version so I left the test and downloaded the new public version. I have logged in and it has all my map folders but if I try to navigate it asks me to subscribe.

    after this, I re-joined the beta test and re-downloaded the beta and it asks the same. to subscribe?

    Corjan Meijerinkundefined 1 Reply Last reply
    -1
    • Vince Hydeundefined Vince Hyde

      although my beta version looked fine I decided to install the public version so I left the test and downloaded the new public version. I have logged in and it has all my map folders but if I try to navigate it asks me to subscribe.

      after this, I re-joined the beta test and re-downloaded the beta and it asks the same. to subscribe?

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by
      #2

      @Vince-Hyde are you logged in with the right account? Otherwise it’s best to contact support about this matter. Check your account page on mra for that email to see if you indeed have the correct licenses (https://www.myrouteapp.com/account)

      Vince Hydeundefined 1 Reply Last reply
      0
      • Corjan Meijerinkundefined Corjan Meijerink

        @Vince-Hyde are you logged in with the right account? Otherwise it’s best to contact support about this matter. Check your account page on mra for that email to see if you indeed have the correct licenses (https://www.myrouteapp.com/account)

        Vince Hydeundefined Online
        Vince Hydeundefined Online
        Vince Hyde
        wrote on last edited by
        #3

        @Corjan-Meijerink I only have one account, I have lifetime gold on both and it shows all my maps so I do not understand why it thinks I need to subscribe.

        Corjan Meijerinkundefined 1 Reply Last reply
        0
        • Vince Hydeundefined Vince Hyde

          @Corjan-Meijerink I only have one account, I have lifetime gold on both and it shows all my maps so I do not understand why it thinks I need to subscribe.

          Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by
          #4

          @Vince-Hyde but do you also have Navigation? πŸ˜‰ Gold is another product.

          Otherwise best to contact support!

          Vince Hydeundefined 2 Replies Last reply
          0
          • Corjan Meijerinkundefined Corjan Meijerink

            @Vince-Hyde but do you also have Navigation? πŸ˜‰ Gold is another product.

            Otherwise best to contact support!

            Vince Hydeundefined Online
            Vince Hydeundefined Online
            Vince Hyde
            wrote on last edited by
            #5

            @Corjan-Meijerink Yes that's how I became a beta tester, I thought

            1 Reply Last reply
            0
            • Corjan Meijerinkundefined Corjan Meijerink

              @Vince-Hyde but do you also have Navigation? πŸ˜‰ Gold is another product.

              Otherwise best to contact support!

              Vince Hydeundefined Online
              Vince Hydeundefined Online
              Vince Hyde
              wrote on last edited by
              #6

              @Corjan-Meijerink If I open a route it shows everything but the nav is in grey if I press the navigation it puts a message! Screenshot_20230620_091633.jpg

              then if i click on trial i get Screenshot_20230620_091643.jpg

              and if i press to open shop i see Screenshot_20230620_091707.jpg

              Screenshot_20230620_091714.jpg

              Vince Hydeundefined 1 Reply Last reply
              0
              • Vince Hydeundefined Vince Hyde

                @Corjan-Meijerink If I open a route it shows everything but the nav is in grey if I press the navigation it puts a message! Screenshot_20230620_091633.jpg

                then if i click on trial i get Screenshot_20230620_091643.jpg

                and if i press to open shop i see Screenshot_20230620_091707.jpg

                Screenshot_20230620_091714.jpg

                Vince Hydeundefined Online
                Vince Hydeundefined Online
                Vince Hyde
                wrote on last edited by
                #7

                @Vince-Hyde if i try to look at the account page all i see is the bit at the bottom with no sign out bit and the back arrow doesn't work and I have to close the appScreenshot_20230620_140050.jpg

                1 Reply Last reply
                0
                • Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #8

                  The issue has been fixed! Please see this announcement: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                  TerWalleundefined 1 Reply Last reply
                  0
                  • alan cooksonundefined Offline
                    alan cooksonundefined Offline
                    alan cookson
                    wrote on last edited by
                    #9

                    I am experiencing the same problems i am lifetime gold and lifetime navigation but am getting exactly the same screens as Vince is there a problem with logging in?

                    Con Hennekensundefined 1 Reply Last reply
                    0
                    • Corjan Meijerinkundefined Corjan Meijerink

                      The issue has been fixed! Please see this announcement: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                      TerWalleundefined Offline
                      TerWalleundefined Offline
                      TerWalle
                      wrote on last edited by
                      #10

                      @Corjan-Meijerink for me the problem has not been solved. I cannot log in anymore. However My routes are still in the app

                      1 Reply Last reply
                      -1
                      • alan cooksonundefined alan cookson

                        I am experiencing the same problems i am lifetime gold and lifetime navigation but am getting exactly the same screens as Vince is there a problem with logging in?

                        Con Hennekensundefined Offline
                        Con Hennekensundefined Offline
                        Con Hennekens
                        Alpha tester
                        wrote on last edited by Con Hennekens
                        #11

                        @alan-cookson and @TerWalle, did you guys install the update? It was released just 2 hours ago...

                        I am just an enthusiastic MRA user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                        Hans Mesterundefined 1 Reply Last reply
                        0
                        • Con Hennekensundefined Con Hennekens

                          @alan-cookson and @TerWalle, did you guys install the update? It was released just 2 hours ago...

                          Hans Mesterundefined Offline
                          Hans Mesterundefined Offline
                          Hans Mester
                          wrote on last edited by
                          #12

                          @Con-Hennekens It's not yet in the Play Store (Almere, Netherlands)

                          Con Hennekensundefined 1 Reply Last reply
                          0
                          • Corjan Meijerinkundefined Offline
                            Corjan Meijerinkundefined Offline
                            Corjan Meijerink
                            Developer
                            wrote on last edited by
                            #13

                            Correct! Update (4.0.1 - 188) is being processed. This should solve the issue.

                            1 Reply Last reply
                            0
                            • Hans Mesterundefined Hans Mester

                              @Con-Hennekens It's not yet in the Play Store (Almere, Netherlands)

                              Con Hennekensundefined Offline
                              Con Hennekensundefined Offline
                              Con Hennekens
                              Alpha tester
                              wrote on last edited by
                              #14

                              @Hans-Mester, it is now... πŸ˜‰

                              I am just an enthusiastic MRA user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                              1 Reply Last reply
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