Issue with 4.0.0 185
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although my beta version looked fine I decided to install the public version so I left the test and downloaded the new public version. I have logged in and it has all my map folders but if I try to navigate it asks me to subscribe.
after this, I re-joined the beta test and re-downloaded the beta and it asks the same. to subscribe?
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although my beta version looked fine I decided to install the public version so I left the test and downloaded the new public version. I have logged in and it has all my map folders but if I try to navigate it asks me to subscribe.
after this, I re-joined the beta test and re-downloaded the beta and it asks the same. to subscribe?
@Vince-Hyde are you logged in with the right account? Otherwise it’s best to contact support about this matter. Check your account page on mra for that email to see if you indeed have the correct licenses (https://www.myrouteapp.com/account)
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@Vince-Hyde are you logged in with the right account? Otherwise it’s best to contact support about this matter. Check your account page on mra for that email to see if you indeed have the correct licenses (https://www.myrouteapp.com/account)
@Corjan-Meijerink I only have one account, I have lifetime gold on both and it shows all my maps so I do not understand why it thinks I need to subscribe.
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@Corjan-Meijerink I only have one account, I have lifetime gold on both and it shows all my maps so I do not understand why it thinks I need to subscribe.
@Vince-Hyde but do you also have Navigation?
Gold is another product.Otherwise best to contact support!
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@Vince-Hyde but do you also have Navigation?
Gold is another product.Otherwise best to contact support!
@Corjan-Meijerink Yes that's how I became a beta tester, I thought
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@Vince-Hyde but do you also have Navigation?
Gold is another product.Otherwise best to contact support!
@Corjan-Meijerink If I open a route it shows everything but the nav is in grey if I press the navigation it puts a message!
then if i click on trial i get
and if i press to open shop i see
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@Corjan-Meijerink If I open a route it shows everything but the nav is in grey if I press the navigation it puts a message!
then if i click on trial i get
and if i press to open shop i see
@Vince-Hyde if i try to look at the account page all i see is the bit at the bottom with no sign out bit and the back arrow doesn't work and I have to close the app
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The issue has been fixed! Please see this announcement: https://forum.myrouteapp.com/topic/4598/update-4-0-1
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The issue has been fixed! Please see this announcement: https://forum.myrouteapp.com/topic/4598/update-4-0-1
@Corjan-Meijerink for me the problem has not been solved. I cannot log in anymore. However My routes are still in the app
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I am experiencing the same problems i am lifetime gold and lifetime navigation but am getting exactly the same screens as Vince is there a problem with logging in?
@alan-cookson and @TerWalle, did you guys install the update? It was released just 2 hours ago...
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@alan-cookson and @TerWalle, did you guys install the update? It was released just 2 hours ago...
@Con-Hennekens It's not yet in the Play Store (Almere, Netherlands)
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Correct! Update (4.0.1 - 188) is being processed. This should solve the issue.
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@Con-Hennekens It's not yet in the Play Store (Almere, Netherlands)
@Hans-Mester, it is now...
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