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  4. Issue with 4.0.0 185

Issue with 4.0.0 185

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Vince Hydeundefined Offline
    Vince Hydeundefined Offline
    Vince Hyde
    wrote on last edited by
    #1

    although my beta version looked fine I decided to install the public version so I left the test and downloaded the new public version. I have logged in and it has all my map folders but if I try to navigate it asks me to subscribe.

    after this, I re-joined the beta test and re-downloaded the beta and it asks the same. to subscribe?

    Corjan Meijerinkundefined 1 Reply Last reply
    -1
    • Vince Hydeundefined Vince Hyde

      although my beta version looked fine I decided to install the public version so I left the test and downloaded the new public version. I have logged in and it has all my map folders but if I try to navigate it asks me to subscribe.

      after this, I re-joined the beta test and re-downloaded the beta and it asks the same. to subscribe?

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by
      #2

      @Vince-Hyde are you logged in with the right account? Otherwise itโ€™s best to contact support about this matter. Check your account page on mra for that email to see if you indeed have the correct licenses (https://www.myrouteapp.com/account)

      Vince Hydeundefined 1 Reply Last reply
      0
      • Corjan Meijerinkundefined Corjan Meijerink

        @Vince-Hyde are you logged in with the right account? Otherwise itโ€™s best to contact support about this matter. Check your account page on mra for that email to see if you indeed have the correct licenses (https://www.myrouteapp.com/account)

        Vince Hydeundefined Offline
        Vince Hydeundefined Offline
        Vince Hyde
        wrote on last edited by
        #3

        @Corjan-Meijerink I only have one account, I have lifetime gold on both and it shows all my maps so I do not understand why it thinks I need to subscribe.

        Corjan Meijerinkundefined 1 Reply Last reply
        0
        • Vince Hydeundefined Vince Hyde

          @Corjan-Meijerink I only have one account, I have lifetime gold on both and it shows all my maps so I do not understand why it thinks I need to subscribe.

          Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by
          #4

          @Vince-Hyde but do you also have Navigation? ๐Ÿ˜‰ Gold is another product.

          Otherwise best to contact support!

          Vince Hydeundefined 2 Replies Last reply
          0
          • Corjan Meijerinkundefined Corjan Meijerink

            @Vince-Hyde but do you also have Navigation? ๐Ÿ˜‰ Gold is another product.

            Otherwise best to contact support!

            Vince Hydeundefined Offline
            Vince Hydeundefined Offline
            Vince Hyde
            wrote on last edited by
            #5

            @Corjan-Meijerink Yes that's how I became a beta tester, I thought

            1 Reply Last reply
            0
            • Corjan Meijerinkundefined Corjan Meijerink

              @Vince-Hyde but do you also have Navigation? ๐Ÿ˜‰ Gold is another product.

              Otherwise best to contact support!

              Vince Hydeundefined Offline
              Vince Hydeundefined Offline
              Vince Hyde
              wrote on last edited by
              #6

              @Corjan-Meijerink If I open a route it shows everything but the nav is in grey if I press the navigation it puts a message! Screenshot_20230620_091633.jpg

              then if i click on trial i get Screenshot_20230620_091643.jpg

              and if i press to open shop i see Screenshot_20230620_091707.jpg

              Screenshot_20230620_091714.jpg

              Vince Hydeundefined 1 Reply Last reply
              0
              • Vince Hydeundefined Vince Hyde

                @Corjan-Meijerink If I open a route it shows everything but the nav is in grey if I press the navigation it puts a message! Screenshot_20230620_091633.jpg

                then if i click on trial i get Screenshot_20230620_091643.jpg

                and if i press to open shop i see Screenshot_20230620_091707.jpg

                Screenshot_20230620_091714.jpg

                Vince Hydeundefined Offline
                Vince Hydeundefined Offline
                Vince Hyde
                wrote on last edited by
                #7

                @Vince-Hyde if i try to look at the account page all i see is the bit at the bottom with no sign out bit and the back arrow doesn't work and I have to close the appScreenshot_20230620_140050.jpg

                1 Reply Last reply
                0
                • Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #8

                  The issue has been fixed! Please see this announcement: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                  TerWalleundefined 1 Reply Last reply
                  0
                  • alan cooksonundefined Offline
                    alan cooksonundefined Offline
                    alan cookson
                    wrote on last edited by
                    #9

                    I am experiencing the same problems i am lifetime gold and lifetime navigation but am getting exactly the same screens as Vince is there a problem with logging in?

                    Con Hennekensundefined 1 Reply Last reply
                    0
                    • Corjan Meijerinkundefined Corjan Meijerink

                      The issue has been fixed! Please see this announcement: https://forum.myrouteapp.com/topic/4598/update-4-0-1

                      TerWalleundefined Offline
                      TerWalleundefined Offline
                      TerWalle
                      wrote on last edited by
                      #10

                      @Corjan-Meijerink for me the problem has not been solved. I cannot log in anymore. However My routes are still in the app

                      1 Reply Last reply
                      -1
                      • alan cooksonundefined alan cookson

                        I am experiencing the same problems i am lifetime gold and lifetime navigation but am getting exactly the same screens as Vince is there a problem with logging in?

                        Con Hennekensundefined Offline
                        Con Hennekensundefined Offline
                        Con Hennekens
                        Alpha tester
                        wrote on last edited by Con Hennekens
                        #11

                        @alan-cookson and @TerWalle, did you guys install the update? It was released just 2 hours ago...

                        I am just an enthusiastic MRA user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                        Hans Mesterundefined 1 Reply Last reply
                        0
                        • Con Hennekensundefined Con Hennekens

                          @alan-cookson and @TerWalle, did you guys install the update? It was released just 2 hours ago...

                          Hans Mesterundefined Offline
                          Hans Mesterundefined Offline
                          Hans Mester
                          wrote on last edited by
                          #12

                          @Con-Hennekens It's not yet in the Play Store (Almere, Netherlands)

                          Con Hennekensundefined 1 Reply Last reply
                          0
                          • Corjan Meijerinkundefined Offline
                            Corjan Meijerinkundefined Offline
                            Corjan Meijerink
                            Developer
                            wrote on last edited by
                            #13

                            Correct! Update (4.0.1 - 188) is being processed. This should solve the issue.

                            1 Reply Last reply
                            0
                            • Hans Mesterundefined Hans Mester

                              @Con-Hennekens It's not yet in the Play Store (Almere, Netherlands)

                              Con Hennekensundefined Offline
                              Con Hennekensundefined Offline
                              Con Hennekens
                              Alpha tester
                              wrote on last edited by
                              #14

                              @Hans-Mester, it is now... ๐Ÿ˜‰

                              I am just an enthusiastic MRA user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                              1 Reply Last reply
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