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  4. I can't update maps

I can't update maps

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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    pandreu
    wrote on 19 Jun 2023, 13:06 last edited by
    #1

    Hello. Great Job!

    A problem: The map update doesn't work for me

    18ad989e-9eb9-4150-bbcc-468df553a292-image.jpeg

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      Jörgen
      Instructor
      wrote on 19 Jun 2023, 13:08 last edited by
      #2

      They are working on this.

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      For more information, click here

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        ajax
        wrote on 20 Jun 2023, 00:27 last edited by
        #3

        I'm having the same problem. Getting the message "A map update is mandatory before you can continue. It is recommended to use Wi-Fi when downloading maps". Current v.83 New v.88. I'm clicking on the yellow 'Download update' box but nothing is happening? This is preventing me from using offline maps.

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          Con Hennekens
          wrote on 20 Jun 2023, 08:29 last edited by
          #4

          Having "mandatory" map updates is a sign of corrupted local map data. Most likely caused by interrupting map downloads by force closing. Usually this will be cleared up. But sometimes indeed it may be necessary to delete app data in the Android Settings. How this works for IOS: no idea 😉

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          undefined undefined 2 Replies Last reply 24 Jun 2023, 07:25
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          • undefined Con Hennekens
            20 Jun 2023, 08:29

            Having "mandatory" map updates is a sign of corrupted local map data. Most likely caused by interrupting map downloads by force closing. Usually this will be cleared up. But sometimes indeed it may be necessary to delete app data in the Android Settings. How this works for IOS: no idea 😉

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            Mario Ivancic
            wrote on 24 Jun 2023, 07:25 last edited by
            #5

            Map update is ..... (i do not want to be rude).... always some problems.... now im trying to update map that is only 206mb for almost two days. And i need to go to trip... so i will probably go with some other app.
            This is really basic stuff for navigation app... and it is not working for me.

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            • undefined Con Hennekens
              20 Jun 2023, 08:29

              Having "mandatory" map updates is a sign of corrupted local map data. Most likely caused by interrupting map downloads by force closing. Usually this will be cleared up. But sometimes indeed it may be necessary to delete app data in the Android Settings. How this works for IOS: no idea 😉

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              Rob Verhoeff
              wrote on 24 Jun 2023, 07:39 last edited by
              #6

              @Con-Hennekens said in I can't update maps:

              How this works for IOS: no idea 😉

              Not possible in iOS. Usually you can go to Settings > General > iPhone Storage > MyRoute-app > Clear data or cache or what so ever.

              BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
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              20 Jun 2023, 00:27


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