Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. [Beta] The MyRoute-app
  3. [Beta] Problems, Bugs and other Issues
  4. Unable to login with google account to new fresh installed version.

Unable to login with google account to new fresh installed version.

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
9 Posts 3 Posters 85 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Mario Ivancicundefined Offline
    Mario Ivancicundefined Offline
    Mario Ivancic
    wrote on last edited by
    #1

    So i had problem with offline map, it will be stuck for two days on updating. Then i decided i will uninstall app, delete data folders and install last version again.
    But then after fresh app opened, and all non intuitive show for help that you can not skip. Now i can not login with google account. It shows for second that it loged me in, and button return to app, and then webpage error :
    "The webpage at mra-mobile:/sso/24c9544.......
    could not be loaded because:
    net: ERR_Unknow_url_SCHEME"

    Now app is unusable, i can not go pass login screen, and i want to keep my google login.

    Mario Ivancicundefined 1 Reply Last reply
    0
    • Mario Ivancicundefined Mario Ivancic

      So i had problem with offline map, it will be stuck for two days on updating. Then i decided i will uninstall app, delete data folders and install last version again.
      But then after fresh app opened, and all non intuitive show for help that you can not skip. Now i can not login with google account. It shows for second that it loged me in, and button return to app, and then webpage error :
      "The webpage at mra-mobile:/sso/24c9544.......
      could not be loaded because:
      net: ERR_Unknow_url_SCHEME"

      Now app is unusable, i can not go pass login screen, and i want to keep my google login.

      Mario Ivancicundefined Offline
      Mario Ivancicundefined Offline
      Mario Ivancic
      wrote on last edited by
      #2

      *When using our Mobile / Navigation app you cannot login using your new authentication method. Please use your email (m_____@gmail.com) and the following password: ****"

      This is also fan . ๐Ÿ™‚ You can use pass with your email if google acount login do not work. But then app asks for 6 character pass, and on your web account you get only 5. ๐Ÿ˜•

      Con Hennekensundefined 1 Reply Last reply
      0
      • Mario Ivancicundefined Mario Ivancic

        *When using our Mobile / Navigation app you cannot login using your new authentication method. Please use your email (m_____@gmail.com) and the following password: ****"

        This is also fan . ๐Ÿ™‚ You can use pass with your email if google acount login do not work. But then app asks for 6 character pass, and on your web account you get only 5. ๐Ÿ˜•

        Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #3

        @Mario-Ivancic, if you have set a password just use that password, and not google's password. For now maybe its best to do a new password request, and think u a MRA specific password. There is no need to use google login.

        https://www.myrouteapp.com/nl/user/forgot

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

        Mario Ivancicundefined 2 Replies Last reply
        0
        • Con Hennekensundefined Con Hennekens

          @Mario-Ivancic, if you have set a password just use that password, and not google's password. For now maybe its best to do a new password request, and think u a MRA specific password. There is no need to use google login.

          https://www.myrouteapp.com/nl/user/forgot

          Mario Ivancicundefined Offline
          Mario Ivancicundefined Offline
          Mario Ivancic
          wrote on last edited by
          #4

          @Con-Hennekens
          Sorry, new separate password in my life is not an option, im also in IT development, so i hate hov many more important password i store, and need to make.
          I will just use google account.
          Anyway it needs to be fixed fast, if people start to use it more. Also PIN/pass generated on web, when google account sign in is not working is great, but also PIN (pass) shown on web can not be 5 character, and app minimum is 6. Also somebody needs to look int that fast, not for me, but new customers.
          So when this is sorted out, please let me know. Logins are basic stuff, and all respectable android apps support google login.

          1 Reply Last reply
          0
          • Con Hennekensundefined Con Hennekens

            @Mario-Ivancic, if you have set a password just use that password, and not google's password. For now maybe its best to do a new password request, and think u a MRA specific password. There is no need to use google login.

            https://www.myrouteapp.com/nl/user/forgot

            Mario Ivancicundefined Offline
            Mario Ivancicundefined Offline
            Mario Ivancic
            wrote on last edited by
            #5

            @Con-Hennekens
            This is what im talking about. There is 5 number pin under red, but app can not use it
            because is 5 character, and app needs 6. So that is obvious development error.

            Snimka zaslona 2023-06-11 175958.png

            Corjan Meijerinkundefined 1 Reply Last reply
            0
            • Mario Ivancicundefined Mario Ivancic

              @Con-Hennekens
              This is what im talking about. There is 5 number pin under red, but app can not use it
              because is 5 character, and app needs 6. So that is obvious development error.

              Snimka zaslona 2023-06-11 175958.png

              Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote on last edited by
              #6

              @Mario-Ivancic that text will be adjusted soon! This pin wonโ€™t work in the new beta app and is only for our legacy apps (that are removed very soon).

              The new apps should support the google single-sign-on. Iโ€™ll check the login proces!

              Mario Ivancicundefined 1 Reply Last reply
              1
              • Corjan Meijerinkundefined Corjan Meijerink

                @Mario-Ivancic that text will be adjusted soon! This pin wonโ€™t work in the new beta app and is only for our legacy apps (that are removed very soon).

                The new apps should support the google single-sign-on. Iโ€™ll check the login proces!

                Mario Ivancicundefined Offline
                Mario Ivancicundefined Offline
                Mario Ivancic
                wrote on last edited by
                #7

                @Corjan-Meijerink
                Thank you very much. ๐Ÿ™‚

                Corjan Meijerinkundefined 1 Reply Last reply
                0
                • Mario Ivancicundefined Mario Ivancic

                  @Corjan-Meijerink
                  Thank you very much. ๐Ÿ™‚

                  Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #8

                  @Mario-Ivancic just logged in successfully with my Google SSO test account.

                  App version 3.2.17 on iOS.
                  Iโ€™d ask you to restart the app and try again. Testing your login with Google on the website could also be a nice test ๐Ÿ™‚

                  Mario Ivancicundefined 1 Reply Last reply
                  0
                  • Corjan Meijerinkundefined Corjan Meijerink

                    @Mario-Ivancic just logged in successfully with my Google SSO test account.

                    App version 3.2.17 on iOS.
                    Iโ€™d ask you to restart the app and try again. Testing your login with Google on the website could also be a nice test ๐Ÿ™‚

                    Mario Ivancicundefined Offline
                    Mario Ivancicundefined Offline
                    Mario Ivancic
                    wrote on last edited by
                    #9

                    @Corjan-Meijerink
                    Sorry for not replaying... but in workdays i test and debug apps that im paid for. ๐Ÿ˜‰
                    Anyway.
                    First thing i try when i have this type situation is to reset everything. Reinstall, reset phone/tablet, delete cash/storage...
                    Also i try to login to web if app has one.
                    So all this i did before i even reach for forum. And my login for web Route Lab with google account works fine. I can login, use it... no problem.

                    App on my tablet is problem whatever i try after login with google, i get screen that im logged in. There is also "return to app button", but in second or two new screen is loaded and i get error message:
                    "The web page at mra-mobile:/sso/24c9543a81db........
                    could not be loaded because:
                    net:ERR_Unknown_URL_SCHEME"

                    1 Reply Last reply
                    0
                    Reply
                    • Reply as topic
                    Log in to reply
                    • Oldest to Newest
                    • Newest to Oldest
                    • Most Votes


                    ACTIVE USERS
                    Corjan Meijerinkundefined
                    Corjan Meijerink
                    Con Hennekensundefined
                    Con Hennekens
                    Mario Ivancicundefined
                    Mario Ivancic
                    POPULAR TOPICS
                    • Streetview
                      Ruurt Visserundefined
                      Ruurt Visser
                      0
                      12
                      172

                    • Tracklog lost
                      Manzo91undefined
                      Manzo91
                      0
                      5
                      80

                    • Route recalculation
                      ginoginoundefined
                      ginogino
                      0
                      7
                      222

                    • Music not retuning
                      NKY-Samundefined
                      NKY-Sam
                      0
                      2
                      17

                    • BMW handlebar controlers to use for APP
                      Corjan Meijerinkundefined
                      Corjan Meijerink
                      0
                      2
                      53

                    • App wil vormingspunt niet verbergen
                      Nick Carthewundefined
                      Nick Carthew
                      0
                      4
                      95

                    • verschil gpx bestand MRA uit windowscomputer en android app
                      Rob Verhoeffundefined
                      Rob Verhoeff
                      0
                      2
                      48

                    • Automatically skipping shaping points Part 2
                      Steve Jarrellundefined
                      Steve Jarrell
                      1
                      43
                      2.4k
                    MY GROUPS
                    • Login

                    • Login or register to search.
                    • First post
                      Last post
                    0
                    • Categories
                    • Recent
                    • Popular
                    • Support
                    • MyRoute-app