Unable to login with google account to new fresh installed version.
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wrote on 11 Jun 2023, 14:05 last edited by
So i had problem with offline map, it will be stuck for two days on updating. Then i decided i will uninstall app, delete data folders and install last version again.
But then after fresh app opened, and all non intuitive show for help that you can not skip. Now i can not login with google account. It shows for second that it loged me in, and button return to app, and then webpage error :
"The webpage at mra-mobile:/sso/24c9544.......
could not be loaded because:
net: ERR_Unknow_url_SCHEME"
Now app is unusable, i can not go pass login screen, and i want to keep my google login. -
So i had problem with offline map, it will be stuck for two days on updating. Then i decided i will uninstall app, delete data folders and install last version again.
But then after fresh app opened, and all non intuitive show for help that you can not skip. Now i can not login with google account. It shows for second that it loged me in, and button return to app, and then webpage error :
"The webpage at mra-mobile:/sso/24c9544.......
could not be loaded because:
net: ERR_Unknow_url_SCHEME"
Now app is unusable, i can not go pass login screen, and i want to keep my google login.wrote on 11 Jun 2023, 14:14 last edited by*When using our Mobile / Navigation app you cannot login using your new authentication method. Please use your email (m_____@gmail.com) and the following password: ****"
This is also fan .
You can use pass with your email if google acount login do not work. But then app asks for 6 character pass, and on your web account you get only 5. 
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*When using our Mobile / Navigation app you cannot login using your new authentication method. Please use your email (m_____@gmail.com) and the following password: ****"
This is also fan .
You can use pass with your email if google acount login do not work. But then app asks for 6 character pass, and on your web account you get only 5. @Mario-Ivancic, if you have set a password just use that password, and not google's password. For now maybe its best to do a new password request, and think u a MRA specific password. There is no need to use google login.
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@Mario-Ivancic, if you have set a password just use that password, and not google's password. For now maybe its best to do a new password request, and think u a MRA specific password. There is no need to use google login.
wrote on 11 Jun 2023, 15:56 last edited by@Con-Hennekens
Sorry, new separate password in my life is not an option, im also in IT development, so i hate hov many more important password i store, and need to make.
I will just use google account.
Anyway it needs to be fixed fast, if people start to use it more. Also PIN/pass generated on web, when google account sign in is not working is great, but also PIN (pass) shown on web can not be 5 character, and app minimum is 6. Also somebody needs to look int that fast, not for me, but new customers.
So when this is sorted out, please let me know. Logins are basic stuff, and all respectable android apps support google login. -
@Mario-Ivancic, if you have set a password just use that password, and not google's password. For now maybe its best to do a new password request, and think u a MRA specific password. There is no need to use google login.
wrote on 11 Jun 2023, 16:05 last edited by@Con-Hennekens
This is what im talking about. There is 5 number pin under red, but app can not use it
because is 5 character, and app needs 6. So that is obvious development error.
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@Con-Hennekens
This is what im talking about. There is 5 number pin under red, but app can not use it
because is 5 character, and app needs 6. So that is obvious development error.@Mario-Ivancic that text will be adjusted soon! This pin won’t work in the new beta app and is only for our legacy apps (that are removed very soon).
The new apps should support the google single-sign-on. I’ll check the login proces!
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@Mario-Ivancic that text will be adjusted soon! This pin won’t work in the new beta app and is only for our legacy apps (that are removed very soon).
The new apps should support the google single-sign-on. I’ll check the login proces!
wrote on 11 Jun 2023, 16:32 last edited by@Corjan-Meijerink
Thank you very much. -
@Corjan-Meijerink
Thank you very much.@Mario-Ivancic just logged in successfully with my Google SSO test account.
App version 3.2.17 on iOS.
I’d ask you to restart the app and try again. Testing your login with Google on the website could also be a nice test -
@Mario-Ivancic just logged in successfully with my Google SSO test account.
App version 3.2.17 on iOS.
I’d ask you to restart the app and try again. Testing your login with Google on the website could also be a nice testwrote on 16 Jun 2023, 19:09 last edited by@Corjan-Meijerink
Sorry for not replaying... but in workdays i test and debug apps that im paid for.
Anyway.
First thing i try when i have this type situation is to reset everything. Reinstall, reset phone/tablet, delete cash/storage...
Also i try to login to web if app has one.
So all this i did before i even reach for forum. And my login for web Route Lab with google account works fine. I can login, use it... no problem.App on my tablet is problem whatever i try after login with google, i get screen that im logged in. There is also "return to app button", but in second or two new screen is loaded and i get error message:
"The web page at mra-mobile:/sso/24c9543a81db........
could not be loaded because:
net:ERR_Unknown_URL_SCHEME"