Screen Freeze Issue on Android this morning
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Valued contributorwrote on 13 Apr 2023, 15:06 last edited by Steve Lynch
Today I had an issue on Android where the Screen froze.
The app was unresponsive but as you can see from the Speedo I was still driving.
Was able to switch to the MRA Navigation to get me home as this was a new route I was trying out.
I could not see any way to report the issue with a crash log as the app was completely unresponsive.
I was able to open the built in Android screen recorder to record the issue however.
The Video runs at 6Xspeed.Link to private video below.
https://youtu.be/KFbJ1qyBBqg -
Today I had an issue on Android where the Screen froze.
The app was unresponsive but as you can see from the Speedo I was still driving.
Was able to switch to the MRA Navigation to get me home as this was a new route I was trying out.
I could not see any way to report the issue with a crash log as the app was completely unresponsive.
I was able to open the built in Android screen recorder to record the issue however.
The Video runs at 6Xspeed.Link to private video below.
https://youtu.be/KFbJ1qyBBqg@Steve-Lynch Thanks for sharing! Any chance that you had a loss of internet connection?
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@Steve-Lynch Thanks for sharing! Any chance that you had a loss of internet connection?
@Corjan-Meijerink
Looking at the video their does seem to be some drop outs of the internet during the recorded section.
I will check the route again over the weekend. -
@Corjan-Meijerink
Looking at the video their does seem to be some drop outs of the internet during the recorded section.
I will check the route again over the weekend.@Steve-Lynch then I think that’s the issue. Let me know!
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@Steve-Lynch then I think that’s the issue. Let me know!
Link to the Route.
https://www.myrouteapp.com/en/social/route/7143333?mode=shareThis is the Route, I was only planning to go as far Waypoint 23, Hedgecourt Pond, then go back using the reversed version of this Route.
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Link to the Route.
https://www.myrouteapp.com/en/social/route/7143333?mode=shareThis is the Route, I was only planning to go as far Waypoint 23, Hedgecourt Pond, then go back using the reversed version of this Route.
@Lynchy67 is it time to share tiger pics again?
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@Lynchy67 is it time to share tiger pics again?
It’s always Tiger Time
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It’s always Tiger Time
@Steve-Lynch yeah boy!
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@Steve-Lynch yeah boy!
I reran the route we discussed earlier this week, this morning, making sure that I was not in Offline mode.
No freezes and very few areas with minimal Internet drop outs.
No freezes at all!One thing I did notice however.
I have a Favourite called “Home”.
Using the search I typed “Home” and when I clicked to run it it crashed the app?
It was easily re-creatable.
I will upload this to a private YT Video in the morning as I am having a few beers this evening. -
I reran the route we discussed earlier this week, this morning, making sure that I was not in Offline mode.
No freezes and very few areas with minimal Internet drop outs.
No freezes at all!One thing I did notice however.
I have a Favourite called “Home”.
Using the search I typed “Home” and when I clicked to run it it crashed the app?
It was easily re-creatable.
I will upload this to a private YT Video in the morning as I am having a few beers this evening.Developerwrote on 15 Apr 2023, 18:47 last edited by Corjan Meijerink@Lynchy67 sounds good! Enjoy your beers
I’d gladly join you!Edit: might be related to the issue we did an emergency iOS update for - looking forward to the video
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@Lynchy67 sounds good! Enjoy your beers
I’d gladly join you!Edit: might be related to the issue we did an emergency iOS update for - looking forward to the video
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@Lynchy67 thanks!
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@Lynchy67 thanks!
Just to add the favourites crash only if I'm in Offline mode.
I presume therefore this is because the Favourites generate a Track? -
@Lynchy67 thanks!
UK Post Codes also crash the App if in Offline Mode.
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Developerwrote on 16 Apr 2023, 09:11 last edited by Corjan Meijerink
@Lynchy67 yes, they generate a track but no, offline mode is irrelevant there as that always requires internet (you’re not yet in the Navigation module, just in the ‘mobile’ part).
If you don’t have internet you should just see an error that calculation failed, a crash should not occur. Think it’s related to the iOS issue we fixed on Friday evening. Will check this Monday
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@Lynchy67 yes, they generate a track but no, offline mode is irrelevant there as that always requires internet (you’re not yet in the Navigation module, just in the ‘mobile’ part).
If you don’t have internet you should just see an error that calculation failed, a crash should not occur. Think it’s related to the iOS issue we fixed on Friday evening. Will check this Monday
@Corjan-Meijerink
Ok thanks for the update.
