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  4. Black screen at low speeds

Black screen at low speeds

Scheduled Pinned Locked Moved [App-Beta] Problems, Bugs and other Issues
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  • UltraStar
    UltraStar
    UltraStar
    wrote on last edited by
    #1

    iPhone 11P, ver. 16.2; MRA 3.2.6 - 147. I think someone mentioned that issue before; I discovered it today on my ride.
    First, I did not see it happening when navigating a route.
    Second, I did not see it happening when riding using 2D view.
    Third, this happened to me only when I was tracking my location (recording and not recording) using 3D view. When I was slowing down to below about 20 mph, the screen was turning black, and returning back when I picked up the speed above about 20 mph.
    I thought about the zoom; in 2D there is no zoom-in on the map when you slow down at the intersection, etc. so the screen works fine. In 3D, the map is zoomed-in when you slow down, and that's when the black screen shows up.
    So, when I was stationary, I have zoomed in on the map manually and voila, the screen turns black every time you reach certain level of zoom-in no matter if it is 2D or 3D view.

    IMG_0035.PNG

    IMG_0036.PNG

    IMG_0037.PNG

    IMG_0038.PNG

    Corjan Meijerink 1 Reply Last reply
    0
    • UltraStar UltraStar

      iPhone 11P, ver. 16.2; MRA 3.2.6 - 147. I think someone mentioned that issue before; I discovered it today on my ride.
      First, I did not see it happening when navigating a route.
      Second, I did not see it happening when riding using 2D view.
      Third, this happened to me only when I was tracking my location (recording and not recording) using 3D view. When I was slowing down to below about 20 mph, the screen was turning black, and returning back when I picked up the speed above about 20 mph.
      I thought about the zoom; in 2D there is no zoom-in on the map when you slow down at the intersection, etc. so the screen works fine. In 3D, the map is zoomed-in when you slow down, and that's when the black screen shows up.
      So, when I was stationary, I have zoomed in on the map manually and voila, the screen turns black every time you reach certain level of zoom-in no matter if it is 2D or 3D view.

      IMG_0035.PNG

      IMG_0036.PNG

      IMG_0037.PNG

      IMG_0038.PNG

      Corjan Meijerink
      Corjan Meijerink
      Corjan Meijerink
      Developer
      wrote on last edited by
      #2

      @UltraStar Thanks for reporting! I can indeed confirm that this is a issue I did not yet know about ๐Ÿ˜‰

      Based on my observation you must be using the non-vector maps or the satellite image map. Please select a 3D map layer to allow a higher zoom level. I'll make sure this issue will be fixed in the next Beta update.

      UltraStar 2 Replies Last reply
      0
      • Corjan Meijerink Corjan Meijerink

        @UltraStar Thanks for reporting! I can indeed confirm that this is a issue I did not yet know about ๐Ÿ˜‰

        Based on my observation you must be using the non-vector maps or the satellite image map. Please select a 3D map layer to allow a higher zoom level. I'll make sure this issue will be fixed in the next Beta update.

        UltraStar
        UltraStar
        UltraStar
        wrote on last edited by
        #3

        @Corjan-Meijerink Now you got me. How to check what type of the maps am I using? Is there a place to select the type of maps?
        I just start the application and go with the flow. ๐Ÿ™‚

        1 Reply Last reply
        0
        • Corjan Meijerink Corjan Meijerink

          @UltraStar Thanks for reporting! I can indeed confirm that this is a issue I did not yet know about ๐Ÿ˜‰

          Based on my observation you must be using the non-vector maps or the satellite image map. Please select a 3D map layer to allow a higher zoom level. I'll make sure this issue will be fixed in the next Beta update.

          UltraStar
          UltraStar
          UltraStar
          wrote on last edited by
          #4

          @Corjan-Meijerink Well, I think I get what are you saying. I never payed attention to the 3D selection on the map layers screen. When I clicked on the 3D selection, the black screen does not happen.
          Thank you.

          Steve Lynch 1 Reply Last reply
          0
          • UltraStar UltraStar

            @Corjan-Meijerink Well, I think I get what are you saying. I never payed attention to the 3D selection on the map layers screen. When I clicked on the 3D selection, the black screen does not happen.
            Thank you.

            Steve Lynch
            Steve Lynch
            Steve Lynch
            Valued contributor
            wrote on last edited by
            #5

            @UltraStar

            9ED08D98-2D1D-4E11-AEC5-D0983140E363.jpeg

            You donโ€™t stop riding when you get old, you get old when you stop riding.

            UltraStar 1 Reply Last reply
            0
            • Steve Lynch Steve Lynch

              @UltraStar

              9ED08D98-2D1D-4E11-AEC5-D0983140E363.jpeg

              UltraStar
              UltraStar
              UltraStar
              wrote on last edited by
              #6

              @Steve-Lynch I got that. Thank you.

              1 Reply Last reply
              0
              • HABVEN aka MrMRA HABVEN aka MrMRA locked this topic on
              • Corjan Meijerink Corjan Meijerink unlocked this topic on
              • Corjan Meijerink
                Corjan Meijerink
                Corjan Meijerink
                Developer
                wrote on last edited by
                #7

                Happy to hear you found the more detailed premium maps ๐Ÿ˜‰ Still, the issue will be fixed! Thanks a lot for sharing

                UltraStar 1 Reply Last reply
                0
                • Corjan Meijerink Corjan Meijerink

                  Happy to hear you found the more detailed premium maps ๐Ÿ˜‰ Still, the issue will be fixed! Thanks a lot for sharing

                  UltraStar
                  UltraStar
                  UltraStar
                  wrote on last edited by
                  #8

                  @Corjan-Meijerink Thanks Corjan. I have assumed that HERE is a default map selected for the navigation from the beginning. How many definitions of "assumption" do you know... ๐Ÿ™‚
                  The Next is coming along really nicely.

                  Corjan Meijerink 1 Reply Last reply
                  0
                  • UltraStar UltraStar

                    @Corjan-Meijerink Thanks Corjan. I have assumed that HERE is a default map selected for the navigation from the beginning. How many definitions of "assumption" do you know... ๐Ÿ™‚
                    The Next is coming along really nicely.

                    Corjan Meijerink
                    Corjan Meijerink
                    Corjan Meijerink
                    Developer
                    wrote on last edited by
                    #9

                    @UltraStar Hahah, indeed. Happy to hear you are enjoying the Beta.

                    When using the actual turn-by-turn navigation, there is only one map available and that is HERE ๐Ÿ™‚

                    1 Reply Last reply
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                    • HABVEN aka MrMRA HABVEN aka MrMRA locked this topic on

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