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Route differences since new update!

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • stuart marrittundefined stuart marritt

    I was out at the weekend and had no plan

    We popped for breakfast up the road then picked a place to go to and viewed the route before hitting navigate and thought thats not a bad route I will go for that.

    Here is the route
    Screenshot_20250629_105851.jpg

    Upon selecting the route it now gives me two options for two different routes that are nowhere near the same as the one that I had decided to go for?

    See screenshots

    Screenshot_20250629_105915.jpg

    Screenshot_20250629_105920.jpg

    How come routes are so different? and why am I getting options instead of the route that I had already chose to ride?

    Is this a new bug since the update to the scenic route?

    Thanks
    Stu

    Brian McGundefined Offline
    Brian McGundefined Offline
    Brian McG
    wrote last edited by
    #11

    @stuart-marritt trying to simulate/re-create your route/situation I get the following
    3be7ec7e-834f-483f-a5fa-7ced3aabbd7d-image.png
    so I am seeing all 3 of your options
    with the choice to choose routes of 55minutes (your prefered route) & 2 others of 1 hour each

    to me appears for some reason you dont get to see or select all the options, yur choice is presented in a different manner/format
    what device are you using to navigate & what version of mra do you have?

    BlackView BV7100, Android 12
    Normaly navigate Routes in Offline mode with Offline Maps

    stuart marrittundefined 1 Reply Last reply
    0
    • Brian McGundefined Brian McG

      @stuart-marritt trying to simulate/re-create your route/situation I get the following
      3be7ec7e-834f-483f-a5fa-7ced3aabbd7d-image.png
      so I am seeing all 3 of your options
      with the choice to choose routes of 55minutes (your prefered route) & 2 others of 1 hour each

      to me appears for some reason you dont get to see or select all the options, yur choice is presented in a different manner/format
      what device are you using to navigate & what version of mra do you have?

      stuart marrittundefined Offline
      stuart marrittundefined Offline
      stuart marritt
      wrote last edited by
      #12

      @Brian-McG

      That's what I would expect but as per the screen shot it's not what I got!

      I am using a Samsung s20 fe and I always have the latest version installed

      I always check the night before for any updates

      Brian McGundefined 1 Reply Last reply
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      • stuart marrittundefined stuart marritt

        @Brian-McG

        That's what I would expect but as per the screen shot it's not what I got!

        I am using a Samsung s20 fe and I always have the latest version installed

        I always check the night before for any updates

        Brian McGundefined Offline
        Brian McGundefined Offline
        Brian McG
        wrote last edited by
        #13

        Hi @stuart-marritt
        if you now just choose an arbitary destination 30-40 miles from your current location & start navigating the route, what do your options look like, can you screenshot the choices given?

        BlackView BV7100, Android 12
        Normaly navigate Routes in Offline mode with Offline Maps

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        • stuart marrittundefined Offline
          stuart marrittundefined Offline
          stuart marritt
          wrote last edited by
          #14

          I have just picked the same end point as I had the issue on but I am at my home so is a different start location but it now gives me 3 routes

          Screenshot_20250704_165508.jpg

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          • Brian McGundefined Offline
            Brian McGundefined Offline
            Brian McG
            wrote last edited by
            #15

            in original screenshots it looked like your phone was in landscape mode
            latest is in portrait mode
            it is a longshot but somehow somwhere it looks like the original graphic choice screen had a glitch/error & only showed the 2 choices & not your optimal first choice

            BlackView BV7100, Android 12
            Normaly navigate Routes in Offline mode with Offline Maps

            stuart marrittundefined 1 Reply Last reply
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            • Brian McGundefined Brian McG

              in original screenshots it looked like your phone was in landscape mode
              latest is in portrait mode
              it is a longshot but somehow somwhere it looks like the original graphic choice screen had a glitch/error & only showed the 2 choices & not your optimal first choice

              stuart marrittundefined Offline
              stuart marrittundefined Offline
              stuart marritt
              wrote last edited by
              #16

              @Brian-McG for reference here is the same in landscape

              Although I took the original in landscape it was doing the same in portrait too.

              757fe8db-a6ea-4427-86be-5c3415c267a1-1_all_18342.jpg

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              • Brian McGundefined Offline
                Brian McGundefined Offline
                Brian McG
                wrote last edited by Brian McG
                #17

                sorry I have no idea how the choice screen can glitch to show only 2 options instead of 3
                I will leave that question/answer to someone with a bit more knowledge
                best of luck

                BlackView BV7100, Android 12
                Normaly navigate Routes in Offline mode with Offline Maps

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                • Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote last edited by
                  #18

                  Works as expected so to see.
                  My reasoning before would be correct then it being a one time thing due to a mistiming at HERE calculations.

                  The orientation has no effect, reloading does as it will recalculate yielding 1, 2 or 3 routes again based on the moment. Usually quite consistent.

                  stuart marrittundefined 1 Reply Last reply
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                  • Corjan Meijerinkundefined Corjan Meijerink

                    Works as expected so to see.
                    My reasoning before would be correct then it being a one time thing due to a mistiming at HERE calculations.

                    The orientation has no effect, reloading does as it will recalculate yielding 1, 2 or 3 routes again based on the moment. Usually quite consistent.

                    stuart marrittundefined Offline
                    stuart marrittundefined Offline
                    stuart marritt
                    wrote last edited by
                    #19

                    @Corjan-Meijerink Yes looks as though it was a one time thing!

                    I will keep an eye on it and report back if it happens again

                    1 Reply Last reply
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                    • stuart marrittundefined Offline
                      stuart marrittundefined Offline
                      stuart marritt
                      wrote last edited by
                      #20

                      Just want to bring this back up again!

                      Last night I was now no longer get the 3 route options and clicking on the different levels of windyness was showing me almost the same routes!

                      Also it was trying to keep me on the fast straight roads which is the ones I was trying to avoid no matter what settings I used

                      Is there some issues with the planner/scenic route when trying to do point A to Point B?

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                      • Rainer Treichelundefined Offline
                        Rainer Treichelundefined Offline
                        Rainer Treichel
                        wrote last edited by
                        #21

                        When planning my routes on the computer, it often happens that Here® simply refuses to take a certain road.
                        This has often irritated or annoyed me.
                        The reason is almost always that part of the route is marked as closed or similar in Here. Unfortunately, this can only be seen when zooming in significantly and when the traffic layer is active.
                        Therefore, turning off traffic-aware routing would be an option when driving. However, this is not possible when planning, as the route is simply not feasible.
                        RT

                        Translated with DeepL.com (free version)

                        Marinus van Deudekomundefined 1 Reply Last reply
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                        • Rainer Treichelundefined Rainer Treichel

                          When planning my routes on the computer, it often happens that Here® simply refuses to take a certain road.
                          This has often irritated or annoyed me.
                          The reason is almost always that part of the route is marked as closed or similar in Here. Unfortunately, this can only be seen when zooming in significantly and when the traffic layer is active.
                          Therefore, turning off traffic-aware routing would be an option when driving. However, this is not possible when planning, as the route is simply not feasible.
                          RT

                          Translated with DeepL.com (free version)

                          Marinus van Deudekomundefined Offline
                          Marinus van Deudekomundefined Offline
                          Marinus van Deudekom
                          Valued contributor
                          wrote last edited by
                          #22

                          @Rainer-Treichel Hi Rainer. This has nothing to do with the update. Its simply how planning works. You're right with the conclusion that turning on the traffic layer gives you insite. Of you're shure that the obstruction is not a problem you can solve that with the Offroad Jeep sign so that piece will be ignored

                          Honda Goldwing GL1500,
                          Honda Silverwing GL 650
                          DMD2 T865X 8 inch Android tablet using MRA next for navigation
                          Garmin XT (almost in the cupboard)
                          Samsung S20FE mounted on a Quadlock and using Android Auto in my car

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                          • Rainer Treichelundefined Offline
                            Rainer Treichelundefined Offline
                            Rainer Treichel
                            wrote last edited by
                            #23

                            Yo are right, nothing to do with the update.
                            RT

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