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Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Nick Dawsonundefined Offline
    Nick Dawsonundefined Offline
    Nick Dawson
    wrote last edited by
    #1

    I don't use the Navigation app per sec but do create routes and use the software intensively (I have over 1000 routes across Europe and the |Americas) so consider myself as being quite experienced.

    I went for a local ride yesterday with a couple of friends who woudl normally navigate from A - B (one with a TomTom and the other with Google Maps) so a route is a totally new concept for them!

    The TomTom rider had never imported a route to his device so that didn't start well and the other user had subscribed to the free 14 day trial of MRA and had the route but didn't start it until we were at the first waypoint (which was our meeting place.

    We kicked that one off and went on our merry way (the TomTom user also tried to use MyRouteApp navigation but couldn't figure it out or import the routes I had sent via Whatsapp (he is not familiar with applications but this is a real life experience) but the WyRouteApp user flashed us after about 20 minutes to stop as his App was telling him to turn round and go back to the start (our initial meeting place).

    I looked at his phone and hit the symbol on the top right which seemed to change to the next viapoint (ideal) and off we went.

    At the coffee stop he told me that he had simply turned off the volume as it was still trying to go back to the start.

    I had a longer look at his application (it looked different to mine (Gold Member running Androad vs. his IOS on Apple)) and I simply could not find how to restart the route from the next waypoint!

    Now, I am technically savvy. I lead people on motorcycle tours throughout Europe and beyond so have seen lots of different setups and issues but this one I did not resolve over coffee and because we were only out for the day, they simply followed me.

    This morning I loaded the routes for a three day trip onto the TomTom (for my friend) and will show him how to do this some other time and explain about Routes etc. I also sent the routes in GPX format to the one with the iPhone so he can load them into MRA and play about with it including looking for instrucitons (which I couldn't find) for how to use Navigation.

    His free 14 day trial will run out before our trip but he intended to purchase the months trial and see how that went before investing into an anuual or lifetime membership.

    So..

    Does the free trial version have limitations (I found it difficuilt to modify the route - a bit like a TomTom!!)?
    Where do I find the instructions of how to use Navigation (if they actually exist)?

    and my observations are that for a free trial - this looks pretty complicated although, had he loaded the route when he left home as he was supposed to do as the first point is about 10 minutes away, things would have probably been fine!

    I myself use a Beeline in this instance with the route created from MRA but I also have a number of Garmin devices, the usual Applications Waze, MRA, Sygic etc.

    Any advice and pointers would be much appreciated.

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    • Nick Dawsonundefined Offline
      Nick Dawsonundefined Offline
      Nick Dawson
      wrote last edited by
      #2

      Looking at Navigation using my own Android device (Gold Membership) it really looks quite straightforward.

      Does the free 14 day trial have limitations?
      Does the IOS version differ from Android

      Or

      Was the issue simply because he didn't start from the start and I couldn't skip the first waypoint (his error as the waypoing was not his start point but a RDV along the route)

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      • Marinus van Deudekomundefined Do not disturb
        Marinus van Deudekomundefined Do not disturb
        Marinus van Deudekom
        Valued contributor
        wrote last edited by
        #3

        The trial version has no limitations.
        When your friend started at the first viapoint that was probably the issue. I dont know where the scip waypoint knob is on a iPhone

        Honda Goldwing GL1500,
        Honda Silverwing GL 650
        DMD2 T865X 8 inch Android tablet using MRA next for navigation
        Garmin XT (almost in the cupboard)
        Samsung S20FE mounted on a Quadlock and using Android Auto in my car

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        • Nick Dawsonundefined Offline
          Nick Dawsonundefined Offline
          Nick Dawson
          wrote last edited by
          #4

          Thank you for your response.

          I suspected as much.

          The skip waypoints looks to be at the top right but it didn't appear to work properly ( I could choose the next waypoint and thought all was well but the software then tried to route back to the start).

          Always difficult to troubleshoot properly when you are out in the field and it is not your device.

          Frustrating too as it was me who recommended MRA to him!

          We will see how we get on in a few weeks time but have a backup plan in place as again, I don't have time to troubleshoot whilst on a trip.

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          • RetiredWingManundefined Offline
            RetiredWingManundefined Offline
            RetiredWingMan
            Valued contributor
            wrote last edited by
            #5

            Go to https://www.myrouteapp.com/support for the user manuals videos etc.

            2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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            • RetiredWingManundefined Offline
              RetiredWingManundefined Offline
              RetiredWingMan
              Valued contributor
              wrote last edited by
              #6

              When I stop for a break or lunch I always stop the navigation. Restarting after the break should have you an option to Navigate or stop. Choose Navigate to continue. As for selecting your next waypoint, simply display the route (or waypoints) and long press on the waypoint you wish to continue from.

              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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              • Nick Dawsonundefined Offline
                Nick Dawsonundefined Offline
                Nick Dawson
                wrote last edited by
                #7

                That sounds rather straightforward!

                Thank you!

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                • Nick Dawsonundefined Offline
                  Nick Dawsonundefined Offline
                  Nick Dawson
                  wrote last edited by
                  #8

                  I wonder if the problem was caused because he didn't actually import the route but rather used the link I shared with him (from MRA).

                  To open the route again once we closed it we had to go to WhatsApp and take the link again.

                  For our three day trip I have sent him the files (gpx format) and told him to import to MRA.

                  I should see him before the trip and will look at what he has done. We can load the route to make sure it goes to the first viapoint and hopefully all will be good.

                  Thank you for your assistance.

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                  • RetiredWingManundefined Offline
                    RetiredWingManundefined Offline
                    RetiredWingMan
                    Valued contributor
                    wrote last edited by
                    #9

                    There is no need to import gpx files when you are both using MRA. If you set him up as a friend, he will be able to see your routes (at least the ones shared to friends or public). He can navigate the route directly from your routes or he can "use the route" which makes a copy in his routes.

                    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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