Offline maps and search

[F Nick]

I was in Dorset UK this weekend, had no reception and google maps wouldn’t work in the car. So I thought myrouteapp! I previously downloaded the maps in preparation for my euro trip!

Issue 1. clicked offline maps in settings and the phone screen went blank! Wheres the map? Nothing.

Issue 2. Next, went to search and it couldn’t find the point of interest - a land mark.

Gave up and went back to googlemaps until I had reception .

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[Con Hennekens]

@F-Nick said in Offline maps and search:

Issue 1. clicked offline maps in settings and the phone screen went blank! Wheres the map? Nothing.

I don't know what you have been clicking, but you don't need to click anything to use offline maps. You just need to have maps downloaded of the area you driving in. You have probably enable offline navigation (which is something different). I don't know about black screens, but that is of course unusual. There was a bug in place for the 2D Here overlay map though, but that is in pre-Navigation Next mode. The OSM map you see in pre-navigation mode needs a live internet connection also. The offline HERE maps can only be used once you started navigation of a route or single destination.

Issue 2. Next, went to search and it couldn’t find the point of interest - a land mark.

Things like routes in your library, favorites and recents are available in search offline. Searching for company names landmarks and addresses is done in the pre-HERE Navigation Next mode of the app, and that needs a live internet connection.