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  4. Not really a problem, more like I'm doing something wrong

Not really a problem, more like I'm doing something wrong

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Garry Davisundefined Garry Davis

    @Corjan-Meijerink It's a Motorola g73 5G, about 2 years old now . Its also Android 14

    Mzokkundefined Offline
    Mzokkundefined Offline
    Mzokk
    wrote on last edited by
    #16

    @Garry-Davis Hi Gary have you tried removing the app and reinstalling it as a last resort? I have an old Moto G7 phone running Android 10 and the latest app displays perfectly. I'd imagine that your issues are a display settings problem somewhere.

    Garry Davisundefined 1 Reply Last reply
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    • Mzokkundefined Mzokk

      @Garry-Davis Hi Gary have you tried removing the app and reinstalling it as a last resort? I have an old Moto G7 phone running Android 10 and the latest app displays perfectly. I'd imagine that your issues are a display settings problem somewhere.

      Garry Davisundefined Offline
      Garry Davisundefined Offline
      Garry Davis
      wrote on last edited by
      #17

      @Mzokk Just did that, and it's still the same. But as Corjan said it's a budget phone, ( Β£200 Budget πŸ˜‚πŸ˜‚, I'm a poor Brit ) so this is to be expected. πŸ‘πŸ‘

      Mzokkundefined Con Hennekensundefined 2 Replies Last reply
      0
      • Garry Davisundefined Garry Davis

        @Mzokk Just did that, and it's still the same. But as Corjan said it's a budget phone, ( Β£200 Budget πŸ˜‚πŸ˜‚, I'm a poor Brit ) so this is to be expected. πŸ‘πŸ‘

        Mzokkundefined Offline
        Mzokkundefined Offline
        Mzokk
        wrote on last edited by
        #18

        @Garry-Davis πŸ‘

        1 Reply Last reply
        0
        • Garry Davisundefined Garry Davis

          @Mzokk Just did that, and it's still the same. But as Corjan said it's a budget phone, ( Β£200 Budget πŸ˜‚πŸ˜‚, I'm a poor Brit ) so this is to be expected. πŸ‘πŸ‘

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          wrote on last edited by
          #19

          @Garry-Davis, I don't agree that it is a resolution issue. The resolution of that phone is 1080x2400 pixels. I use a CAT S52 that has only 720 x 1440 pixels, and that just works fine. From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen. Might be something in your Android system's accessibility settings?

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          Garry Davisundefined 1 Reply Last reply
          1
          • Con Hennekensundefined Con Hennekens

            @Garry-Davis, I don't agree that it is a resolution issue. The resolution of that phone is 1080x2400 pixels. I use a CAT S52 that has only 720 x 1440 pixels, and that just works fine. From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen. Might be something in your Android system's accessibility settings?

            Garry Davisundefined Offline
            Garry Davisundefined Offline
            Garry Davis
            wrote on last edited by
            #20

            @Con-Hennekens
            I've checked every setting that I can find, and pushed and clicked a lot more too. πŸ˜‚πŸ˜‚. I'm not computer savvy enough to question anybody like Corjan, and yourself and all the others that have given me advice. I can still use the app in portrait mode, so I'm a happy bunny. But if I click another button and it goes, and the display is perfect, I'll let you know.
            Cheers πŸ‘πŸ‘
            Garry

            Con Hennekensundefined 1 Reply Last reply
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            • Garry Davisundefined Garry Davis

              @Con-Hennekens
              I've checked every setting that I can find, and pushed and clicked a lot more too. πŸ˜‚πŸ˜‚. I'm not computer savvy enough to question anybody like Corjan, and yourself and all the others that have given me advice. I can still use the app in portrait mode, so I'm a happy bunny. But if I click another button and it goes, and the display is perfect, I'll let you know.
              Cheers πŸ‘πŸ‘
              Garry

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              wrote on last edited by Con Hennekens
              #21

              @Garry-Davis, these small things can sometimes be very frustrating, ik know... πŸ˜‰
              You can question Corjan anytime, he is beast-like developer, but he does not bite! 😁

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              Garry Davisundefined 1 Reply Last reply
              1
              • Con Hennekensundefined Con Hennekens

                @Garry-Davis, these small things can sometimes be very frustrating, ik know... πŸ˜‰
                You can question Corjan anytime, he is beast-like developer, but he does not bite! 😁

                Garry Davisundefined Offline
                Garry Davisundefined Offline
                Garry Davis
                wrote on last edited by
                #22

                @Con-Hennekens I've got to say that it's nice to ask a question, and get many helpful replies. I'm not on Fartbook, but I hear so many things about the response to questions asked by people, and the answers from keyboard warriors, I'm glad I'm not on any social media platforms ( I think that's what they call them )
                πŸ‘ πŸ‘

                Garry Davisundefined 1 Reply Last reply
                0
                • Garry Davisundefined Garry Davis

                  @Con-Hennekens I've got to say that it's nice to ask a question, and get many helpful replies. I'm not on Fartbook, but I hear so many things about the response to questions asked by people, and the answers from keyboard warriors, I'm glad I'm not on any social media platforms ( I think that's what they call them )
                  πŸ‘ πŸ‘

                  Garry Davisundefined Offline
                  Garry Davisundefined Offline
                  Garry Davis
                  wrote on last edited by
                  #23

                  @Con-Hennekens @Mzokk @Corjan-Meijerink @Erdna
                  Well as promised, I said I'd get back to you if I cracked it.
                  Well I was sitting here, and I had a lightbulb moment, the wife has the same phone as me, and she has MRA on her phone too.
                  So I thought I'd do a route on her phone, then tip it to landscape mode, and see what the result was.
                  Well all the information was on the phone screen.
                  So into her settings display for a rummage around, and the only different setting was the one marked, "Display Size ", mine was off the chart, hers was at a more realistic level., and guess what, mines perfect now too. 😁 😁
                  So at the risk of sounding like a cracked record, thanks for all your help you gave me in this minor matter, which was really of my own making. πŸ™„ πŸ™„
                  Cheers
                  Garry.

                  Mzokkundefined Con Hennekensundefined 2 Replies Last reply
                  2
                  • Garry Davisundefined Garry Davis

                    @Con-Hennekens @Mzokk @Corjan-Meijerink @Erdna
                    Well as promised, I said I'd get back to you if I cracked it.
                    Well I was sitting here, and I had a lightbulb moment, the wife has the same phone as me, and she has MRA on her phone too.
                    So I thought I'd do a route on her phone, then tip it to landscape mode, and see what the result was.
                    Well all the information was on the phone screen.
                    So into her settings display for a rummage around, and the only different setting was the one marked, "Display Size ", mine was off the chart, hers was at a more realistic level., and guess what, mines perfect now too. 😁 😁
                    So at the risk of sounding like a cracked record, thanks for all your help you gave me in this minor matter, which was really of my own making. πŸ™„ πŸ™„
                    Cheers
                    Garry.

                    Mzokkundefined Offline
                    Mzokkundefined Offline
                    Mzokk
                    wrote on last edited by
                    #24

                    @Garry-Davis Good stuff glad you are sortedπŸ‘

                    1 Reply Last reply
                    1
                    • M. Schrijverundefined Offline
                      M. Schrijverundefined Offline
                      M. Schrijver
                      wrote on last edited by
                      #25

                      @Garry-Davis
                      You mean that your phone was set with a larger setting?
                      I've noticed that not all apps can handle changed settings for text height, resolution, etc properly.
                      Those changes in the settings are normally made to get things larger on your screen.
                      Was this your intention also?

                      (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                      Garry Davisundefined 1 Reply Last reply
                      0
                      • M. Schrijverundefined M. Schrijver

                        @Garry-Davis
                        You mean that your phone was set with a larger setting?
                        I've noticed that not all apps can handle changed settings for text height, resolution, etc properly.
                        Those changes in the settings are normally made to get things larger on your screen.
                        Was this your intention also?

                        Garry Davisundefined Offline
                        Garry Davisundefined Offline
                        Garry Davis
                        wrote on last edited by
                        #26

                        @M-Schrijver Yes, the display was set off the chart.
                        No it wasn't my intention, as I'd always used the phone in portrait mode, it was only when the other half was driving and I turned the phone to landscape, that's when I noticed all the information wasn't there.
                        All sorted now, I'm happy to say.

                        1 Reply Last reply
                        0
                        • Garry Davisundefined Garry Davis

                          @Con-Hennekens @Mzokk @Corjan-Meijerink @Erdna
                          Well as promised, I said I'd get back to you if I cracked it.
                          Well I was sitting here, and I had a lightbulb moment, the wife has the same phone as me, and she has MRA on her phone too.
                          So I thought I'd do a route on her phone, then tip it to landscape mode, and see what the result was.
                          Well all the information was on the phone screen.
                          So into her settings display for a rummage around, and the only different setting was the one marked, "Display Size ", mine was off the chart, hers was at a more realistic level., and guess what, mines perfect now too. 😁 😁
                          So at the risk of sounding like a cracked record, thanks for all your help you gave me in this minor matter, which was really of my own making. πŸ™„ πŸ™„
                          Cheers
                          Garry.

                          Con Hennekensundefined Offline
                          Con Hennekensundefined Offline
                          Con Hennekens
                          wrote on last edited by Con Hennekens
                          #27

                          @Garry-Davis said in Not really a problem, more like I'm doing something wrong:

                          the only different setting was the one marked, "Display Size "

                          Well, I think I was pretty close to the correct answer with this:

                          @Con-Hennekens said in Not really a problem, more like I'm doing something wrong:

                          From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen.

                          πŸ˜‰

                          I'd love to see a screenshot from where that setting resides, so I can try to replicate and put it in my support toolbox πŸ˜‰

                          Even though I am surprised by this, since I know that virtual resolutions as a result of the Android split-screen function are being handled by the app pretty well...

                          I am just an enthusiastic MRA user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                          Garry Davisundefined 1 Reply Last reply
                          1
                          • Con Hennekensundefined Con Hennekens

                            @Garry-Davis said in Not really a problem, more like I'm doing something wrong:

                            the only different setting was the one marked, "Display Size "

                            Well, I think I was pretty close to the correct answer with this:

                            @Con-Hennekens said in Not really a problem, more like I'm doing something wrong:

                            From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen.

                            πŸ˜‰

                            I'd love to see a screenshot from where that setting resides, so I can try to replicate and put it in my support toolbox πŸ˜‰

                            Even though I am surprised by this, since I know that virtual resolutions as a result of the Android split-screen function are being handled by the app pretty well...

                            Garry Davisundefined Offline
                            Garry Davisundefined Offline
                            Garry Davis
                            wrote on last edited by Garry Davis
                            #28

                            @Con-Hennekens said in Not really a problem, more like I'm doing something wrong:

                            Well, I think I was pretty close to the correct answer with this:

                            Go to the top of the class. 😁
                            As I've said before, a BIG thank you to all for some great help. πŸ‘ πŸ‘
                            Screenshot_20241222-182355.png
                            Screenshot_20241222-182017.png
                            Hope this helps ??

                            1 Reply Last reply
                            1
                            • M. Schrijverundefined Offline
                              M. Schrijverundefined Offline
                              M. Schrijver
                              wrote on last edited by
                              #29

                              Yep, those are the settings which can cause trouble with some apps.
                              I've never changed those setting for a long time. On one occassion i had one of those settings set to large and noticed that an app had troubles with the larger setting. I was a test for me just to see what happen when you change these settings.

                              Maybe MRA can do something this. I can understand you want some larger text but a map should be affected by these kind of settings. There is the typical zoom function of the map for.

                              (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                              Garry Davisundefined 1 Reply Last reply
                              0
                              • M. Schrijverundefined M. Schrijver

                                Yep, those are the settings which can cause trouble with some apps.
                                I've never changed those setting for a long time. On one occassion i had one of those settings set to large and noticed that an app had troubles with the larger setting. I was a test for me just to see what happen when you change these settings.

                                Maybe MRA can do something this. I can understand you want some larger text but a map should be affected by these kind of settings. There is the typical zoom function of the map for.

                                Garry Davisundefined Offline
                                Garry Davisundefined Offline
                                Garry Davis
                                wrote on last edited by
                                #30

                                @M-Schrijver That's what threw me, the original settings that I had on the phone worked well with Waze, and Google maps, but affected MRA, which made me feel I was doing something wrong in the app. Trouble is I don't like messing about too much with phone settings, as before I know it I've buggered everything up.
                                😁 😁

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