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Sharing Tracklogs - auto preview

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • big-vernundefined Offline
    big-vernundefined Offline
    big-vern
    wrote on last edited by big-vern
    #1

    Problem - The nice preview of tracklogs when sharing is missing from some tracklogs and visible on the rest.

    The tracklogs are public, I open them and copy and paste the URL into facebook

    Example - Works all ok
    Tracklog ; https://www.myrouteapp.com/track/open/593178

    result:
    744bb90e-2f75-4fb0-b57c-cac730ea2b8c-image.png

    Example - Does not display preview
    https://www.myrouteapp.com/track/open/593815

    result:

    Screenshot 2024-10-23 120437.jpg

    For the problem tracklog I have tried renaming. altering public private back to public etc, but still the same result (the link does work and open, just be nice to show the same preview as the working one, (track log title, thumbnail of route, distance, time, avg speed etc)

    Hope that makes sense, probably outside the remit of its core use but if someone has time then great, many thanks

    The FB page I am sharing them from is
    https://www.facebook.com/profile.php?id=61557515426084

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • big-vernundefined big-vern

      Problem - The nice preview of tracklogs when sharing is missing from some tracklogs and visible on the rest.

      The tracklogs are public, I open them and copy and paste the URL into facebook

      Example - Works all ok
      Tracklog ; https://www.myrouteapp.com/track/open/593178

      result:
      744bb90e-2f75-4fb0-b57c-cac730ea2b8c-image.png

      Example - Does not display preview
      https://www.myrouteapp.com/track/open/593815

      result:

      Screenshot 2024-10-23 120437.jpg

      For the problem tracklog I have tried renaming. altering public private back to public etc, but still the same result (the link does work and open, just be nice to show the same preview as the working one, (track log title, thumbnail of route, distance, time, avg speed etc)

      Hope that makes sense, probably outside the remit of its core use but if someone has time then great, many thanks

      The FB page I am sharing them from is
      https://www.facebook.com/profile.php?id=61557515426084

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      administrator
      wrote on last edited by
      #2

      @big-vern so this usually happens when the initial privacy was private and the preview isn’t generated.
      Well…it actually is but not with the nice image etc.
      FB then remembers this is the preview and when you fix the issue in MRA, FB doesn’t retry this just yet.
      Usually after a while it will 🙂

      big-vernundefined 2 Replies Last reply
      0
      • Corjan Meijerinkundefined Corjan Meijerink

        @big-vern so this usually happens when the initial privacy was private and the preview isn’t generated.
        Well…it actually is but not with the nice image etc.
        FB then remembers this is the preview and when you fix the issue in MRA, FB doesn’t retry this just yet.
        Usually after a while it will 🙂

        big-vernundefined Offline
        big-vernundefined Offline
        big-vern
        wrote on last edited by
        #3

        @Corjan-Meijerink
        Many thanks ! - I deleted the FB post re-added it a few hours later, (same result no preview), so then I emptied the FB trash bin (with the all the old deleted attempts, (its FB page and dint realise it had a trash bin)) and left it overnight

        Added same url this morning and it worked perfect with the preview

        Once again thanks for your help and responsiveness, keep up the excellent work.

        Corjan Meijerinkundefined 1 Reply Last reply
        0
        • Corjan Meijerinkundefined Corjan Meijerink

          @big-vern so this usually happens when the initial privacy was private and the preview isn’t generated.
          Well…it actually is but not with the nice image etc.
          FB then remembers this is the preview and when you fix the issue in MRA, FB doesn’t retry this just yet.
          Usually after a while it will 🙂

          big-vernundefined Offline
          big-vernundefined Offline
          big-vern
          wrote on last edited by
          #4

          @Corjan-Meijerink
          Maybe I spoke to soon, the post (same url https://www.myrouteapp.com/track/open/593815 )

          is now getting deleted after a few minutes, just FYI,

          ae2441c8-ef5c-4565-952f-71c0516865dd-image.png

          Con Hennekensundefined 1 Reply Last reply
          0
          • big-vernundefined big-vern

            @Corjan-Meijerink
            Many thanks ! - I deleted the FB post re-added it a few hours later, (same result no preview), so then I emptied the FB trash bin (with the all the old deleted attempts, (its FB page and dint realise it had a trash bin)) and left it overnight

            Added same url this morning and it worked perfect with the preview

            Once again thanks for your help and responsiveness, keep up the excellent work.

            Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            administrator
            wrote on last edited by
            #5

            @big-vern Happy it worked.
            Why facebook is being stupid now, no clue 🙂
            I know we share a lot of those links without any issues!

            1 Reply Last reply
            0
            • big-vernundefined big-vern

              @Corjan-Meijerink
              Maybe I spoke to soon, the post (same url https://www.myrouteapp.com/track/open/593815 )

              is now getting deleted after a few minutes, just FYI,

              ae2441c8-ef5c-4565-952f-71c0516865dd-image.png

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              wrote on last edited by
              #6

              @big-vern, probably because of posting the same link multiple times in a short time or something...

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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