Can't change language settings
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@Floris-d
If you can not post for it says "forbidden" try refreshing the page. In my case it did help. -
@Floris-d you should be able to post there if you can post here.
We haven’t introduced this option because you can simply change the app language directly from the app settings on Android (for sure the latest version) / iOS (for a long time already).
The app supports English, Dutch, German, French, Spanish, Italian and Portugese
wrote on 31 Aug 2024, 13:57 last edited by Floris J@Corjan-Meijerink Can you please point out to me where I can find this setting to change the language in the Android app? I've been searching everywhere but I can't find it. Thanks.
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@Corjan-Meijerink Can you please point out to me where I can find this setting to change the language in the Android app? I've been searching everywhere but I can't find it. Thanks.
@Floris-d said in Can't change language settings:
@Corjan-Meijerink Can you please point out to me where I can find this setting to change the language in the Android app? I've been searching everywhere but I can't find it. Thanks.
Open your account page by clicking your profile icon top right, then click Manage account. Scroll down for language.
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@Floris-d said in Can't change language settings:
@Corjan-Meijerink Can you please point out to me where I can find this setting to change the language in the Android app? I've been searching everywhere but I can't find it. Thanks.
Open your account page by clicking your profile icon top right, then click Manage account. Scroll down for language.
wrote on 31 Aug 2024, 15:21 last edited by@Nick-Carthew I had already set my language to Dutch (Nederlands) over there in My Account, but that does not change the app settings to Dutch. The apps en navigation voice are still in English.
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@Nick-Carthew I had already set my language to Dutch (Nederlands) over there in My Account, but that does not change the app settings to Dutch. The apps en navigation voice are still in English.
Valued contributorwrote on 31 Aug 2024, 15:34 last edited by@Floris-d Floris dus you change that in your account for the web planner of in the next app.
The last one should be the one to change you settings -
@Floris-d Floris dus you change that in your account for the web planner of in the next app.
The last one should be the one to change you settingswrote on 31 Aug 2024, 15:55 last edited by
Just like Nick showed above.
From the app itself to My account > Manage account.
As you can see I had set it to Dutch already, but the language of the app doesn't switch to Dutch.
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Just like Nick showed above.
From the app itself to My account > Manage account.
As you can see I had set it to Dutch already, but the language of the app doesn't switch to Dutch.
Valued contributorwrote on 31 Aug 2024, 17:43 last edited by@Floris-J you did everything ok.
Maybe shut down the app and clear the cache -
@Floris-J you did everything ok.
Maybe shut down the app and clear the cachewrote on 31 Aug 2024, 18:35 last edited by@Marinus-van-Deudekom Tried that and also an uninstall / install, but it stays English.
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@Marinus-van-Deudekom Tried that and also an uninstall / install, but it stays English.
Valued contributorwrote on 31 Aug 2024, 18:38 last edited by@Floris-J witch phone do you use
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@Floris-J witch phone do you use
wrote on 31 Aug 2024, 18:45 last edited by@Marinus-van-Deudekom Samsung Galaxy S23.
When I set my phone in Android settings to Dutch, the app is also in Dutch.
Back to English it's in English again. -
@Marinus-van-Deudekom Samsung Galaxy S23.
When I set my phone in Android settings to Dutch, the app is also in Dutch.
Back to English it's in English again.Valued contributorwrote on 31 Aug 2024, 19:34 last edited by@Floris-J beats me Floris.maybe contact @Corjan-Meijerink for help. Ik weet het echt niet meer
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@Nick-Carthew @Marinus-van-Deudekom No that's not what I meant for sure!
This is what I meant: https://support.google.com/android/answer/12395118?hl=en
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@Nick-Carthew @Marinus-van-Deudekom No that's not what I meant for sure!
This is what I meant: https://support.google.com/android/answer/12395118?hl=en
Valued contributorwrote on 1 Sept 2024, 07:54 last edited by@Corjan-Meijerink thnkx for that cristal clear answer
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wrote on 1 Sept 2024, 08:22 last edited by
Good morning in the morning
here the same Problem, some settings (language, units of measurement, travel mode) are not taken into account in the app.
Not important for me as I only tested it.On Web Ok
In App not Ok
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Good morning in the morning
here the same Problem, some settings (language, units of measurement, travel mode) are not taken into account in the app.
Not important for me as I only tested it.On Web Ok
In App not Ok
@Dirk-Kevin-K initially when logging in, the settings are synced. TravelMode / distance notation can be altered in the app regardless of the website.
Language of the app can be changed on the OS itself
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@Dirk-Kevin-K initially when logging in, the settings are synced. TravelMode / distance notation can be altered in the app regardless of the website.
Language of the app can be changed on the OS itself
wrote on 1 Sept 2024, 10:20 last edited by -
@Dirk-Kevin-K initially when logging in, the settings are synced. TravelMode / distance notation can be altered in the app regardless of the website.
Language of the app can be changed on the OS itself
@Corjan-Meijerink said in Can't change language settings:
Language of the app can be changed on the OS itself
Language indeed not - that is determined by the OS.
I'll see if I can add a settings for that. -
@Nick-Carthew @Marinus-van-Deudekom No that's not what I meant for sure!
This is what I meant: https://support.google.com/android/answer/12395118?hl=en
wrote on 1 Sept 2024, 10:56 last edited by@Corjan-Meijerink Daar had ik ook al gekeken, maar de MyRouteApp ondersteunt dit niet want hij staat niet in het lijstje.
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@Corjan-Meijerink Daar had ik ook al gekeken, maar de MyRouteApp ondersteunt dit niet want hij staat niet in het lijstje.
wrote on 1 Sept 2024, 11:10 last edited by@Floris-J
If you haven't found the voice prompt setting yet.
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@Floris-J
If you haven't found the voice prompt setting yet.wrote on 1 Sept 2024, 11:29 last edited by@Dirk-Kevin-K thanks. Had ik al wel gevonden, maar die passen zich ook automatisch aan naar de taal van Android.
