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  4. Favorites Sync - Offline Access?

Favorites Sync - Offline Access?

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Dave J 0undefined Online
    Dave J 0undefined Online
    Dave J 0
    Valued contributor
    wrote on last edited by
    #1

    With the build 4.3.0 - 331, the general sync is working brilliantly but I have noticed a potential issue with the Favorites ‘sync’ (if that is what is happening) when I try and access this area within CarPlay.

    On selecting ‘Favorites’ under the ‘Search’ Sub Menu when in CarPlay, I receive the spinning icon pause as the app appears to be syncing. I had 1 bar of signal from my mobile and it took at least 30 secs before my Favorites appeared. Not sure what is happening during this time but I have not experienced this pause with Favorites before until this last build and the sync implementation. Should this be the behaviour of the app as the app had not gone offline and moreover, what would happen if offline?

    Just thought I would raise my repeated experience with this build as this was not something I have seen before until this latest build. Nonetheless, I really am loving the general sync behaviour - works brilliantly.

    Kind Regards. Help where I can.
    Ducati Multistrada V4 Rally
    iPhone 15 Pro
    Chigee AIO-5 Play
    Google Pixel 6 Pro - mounted on SP Connect Plus
    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

    Con Hennekensundefined 1 Reply Last reply
    0
    • Dave J 0undefined Dave J 0

      With the build 4.3.0 - 331, the general sync is working brilliantly but I have noticed a potential issue with the Favorites ‘sync’ (if that is what is happening) when I try and access this area within CarPlay.

      On selecting ‘Favorites’ under the ‘Search’ Sub Menu when in CarPlay, I receive the spinning icon pause as the app appears to be syncing. I had 1 bar of signal from my mobile and it took at least 30 secs before my Favorites appeared. Not sure what is happening during this time but I have not experienced this pause with Favorites before until this last build and the sync implementation. Should this be the behaviour of the app as the app had not gone offline and moreover, what would happen if offline?

      Just thought I would raise my repeated experience with this build as this was not something I have seen before until this latest build. Nonetheless, I really am loving the general sync behaviour - works brilliantly.

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      Alpha tester
      wrote on last edited by
      #2

      @Dave-J-0, Is this reproducable? Does it take such a long time to show the favorites always? When I change a favorite in the webplanner, it immediately syncs correctly, and it does not take longer than usual to open the favorites menu...

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

      Dave J 0undefined 1 Reply Last reply
      0
      • Con Hennekensundefined Con Hennekens

        @Dave-J-0, Is this reproducable? Does it take such a long time to show the favorites always? When I change a favorite in the webplanner, it immediately syncs correctly, and it does not take longer than usual to open the favorites menu...

        Dave J 0undefined Online
        Dave J 0undefined Online
        Dave J 0
        Valued contributor
        wrote on last edited by Dave J 0
        #3

        @Con-Hennekens It is consistent for me through CarPlay (not through the app on the phone) only since the latest (331) build. This appears to be a CarPlay only issue and does not appear to be related to the mobile signal when I am ‘out and about’. Need to do some testing but it happens for me all the time now with CarPlay.

        Changes to web planner and the phone happen correctly with the sync but the list loading is very long with CarPlay.

        Kind Regards. Help where I can.
        Ducati Multistrada V4 Rally
        iPhone 15 Pro
        Chigee AIO-5 Play
        Google Pixel 6 Pro - mounted on SP Connect Plus
        Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

        Rob Verhoeffundefined 1 Reply Last reply
        0
        • Dave J 0undefined Dave J 0

          @Con-Hennekens It is consistent for me through CarPlay (not through the app on the phone) only since the latest (331) build. This appears to be a CarPlay only issue and does not appear to be related to the mobile signal when I am ‘out and about’. Need to do some testing but it happens for me all the time now with CarPlay.

          Changes to web planner and the phone happen correctly with the sync but the list loading is very long with CarPlay.

          Rob Verhoeffundefined Offline
          Rob Verhoeffundefined Offline
          Rob Verhoeff
          Alpha tester
          wrote on last edited by
          #4

          @Dave-J-0 Tried using CP in my car as well, but connected it via cable. No delay at all in the synchronization of the favorites.

          BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
          iOS on iPhone 13 (mounted on Quadlock)
          Apple CarPlay in VW T-Roc (wired)
          Routelab on MacBook Air & iMac (Ventura & Monterey)

          Dave J 0undefined 1 Reply Last reply
          0
          • Rob Verhoeffundefined Rob Verhoeff

            @Dave-J-0 Tried using CP in my car as well, but connected it via cable. No delay at all in the synchronization of the favorites.

            Dave J 0undefined Online
            Dave J 0undefined Online
            Dave J 0
            Valued contributor
            wrote on last edited by
            #5

            @Rob-Verhoeff Rob, I am connected via cable in the Car and the problem happens for me every time with 331 build. I will do some more testing on the bike with wireless CarPlay later.

            Kind Regards. Help where I can.
            Ducati Multistrada V4 Rally
            iPhone 15 Pro
            Chigee AIO-5 Play
            Google Pixel 6 Pro - mounted on SP Connect Plus
            Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

            1 Reply Last reply
            0
            • Dave J 0undefined Online
              Dave J 0undefined Online
              Dave J 0
              Valued contributor
              wrote on last edited by
              #6

              Decided to delete and reinstall the app and so far, the sync appears to be working correctly. I will see what happens over the next few days. I am off into Wales and the valleys where I will struggle with signal. 😁

              Kind Regards. Help where I can.
              Ducati Multistrada V4 Rally
              iPhone 15 Pro
              Chigee AIO-5 Play
              Google Pixel 6 Pro - mounted on SP Connect Plus
              Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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