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Tracking

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    Gordon Webster
    wrote on 5 Jun 2020, 00:17 last edited by
    #1

    I have lost several tracks and don't understand what I must be doing. I start the track when I leave and appears to be working fine throughout the ride. Back at home the track was on my phone and appeared once on the online app but then disappears from both devices. Where does the track live on the phone? Is it saved in the phone somewhere? We have so so internet service where I live and wondering if its getting lost in the syncing. Your thoughts.
    Thanks

    undefined 1 Reply Last reply 5 Jun 2020, 04:33
    0
    • undefined Gordon Webster
      5 Jun 2020, 00:17

      I have lost several tracks and don't understand what I must be doing. I start the track when I leave and appears to be working fine throughout the ride. Back at home the track was on my phone and appeared once on the online app but then disappears from both devices. Where does the track live on the phone? Is it saved in the phone somewhere? We have so so internet service where I live and wondering if its getting lost in the syncing. Your thoughts.
      Thanks

      undefined Offline
      undefined Offline
      Hans van de Ven MR.MRA
      Instructor RouteXperts administrator
      wrote on 5 Jun 2020, 04:33 last edited by
      #2

      @Gordon-Webster

      The track that you recorded is saved within Tracklogs om MRA, not on your phone.

      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

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        Gordon Webster
        wrote on 5 Jun 2020, 10:47 last edited by
        #3

        Thanks for the info. I kind of thought that was the issue. Cell service is spotty in places we travel to making cell navigation not dependable. I guess I could leave the route active until I had service but that would cause problems when camping in the remote areas. Something to think about. Thanks again

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          Gordon Webster
          wrote on 13 Jun 2020, 10:16 last edited by
          #4

          Tracked trip yesterday and phone lost power and shut down. Track log is on the phone but never sent to MRA. Can I force an upload somehow?

          undefined 1 Reply Last reply 13 Jun 2020, 17:04
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          • undefined Gordon Webster
            13 Jun 2020, 10:16

            Tracked trip yesterday and phone lost power and shut down. Track log is on the phone but never sent to MRA. Can I force an upload somehow?

            undefined Offline
            undefined Offline
            Hans van de Ven MR.MRA
            Instructor RouteXperts administrator
            wrote on 13 Jun 2020, 17:04 last edited by
            #5

            @Gordon-Webster

            Hello Gordon,

            Unfortunately not, make sure that you can charge your phone while driving via a usd connection to the motor or via a power bank

            Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
            Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

            undefined 1 Reply Last reply 13 Jun 2020, 17:40
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            • undefined Hans van de Ven MR.MRA
              13 Jun 2020, 17:04

              @Gordon-Webster

              Hello Gordon,

              Unfortunately not, make sure that you can charge your phone while driving via a usd connection to the motor or via a power bank

              undefined Offline
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              Gordon Webster
              wrote on 13 Jun 2020, 17:40 last edited by
              #6

              @Hans-van-de-Ven-MRA-Master Thanks for your help.

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              Hans van de Ven MR.MRA
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