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  4. No Sound through Sena 20S Headset

No Sound through Sena 20S Headset

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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    Richard Wood
    wrote on 27 Jan 2024, 16:28 last edited by Richard Wood
    #1

    I've been trialing the navigation app, off and on, for some time now, but only in-hand or connected via apple car play. It works well for the most part. Today, for the first time (long Story) I was able to use it with my bike and my Sena 20S headset. The headset connects to the phone and I can play music or use my phone through it, however the voice instructions from the Navigation app only play out through the phone speakers and not the headset. I have tried adjusting the Sena settings for multitasking and Navigation support, but it does not seem to make any difference. I have also deleted the link between the phone and the headset and reconnected it but with the same outcome, no voice or warning instructions via the headset, only from the phone speakers. Anybody got any ideas?
    (Edit) I'm using an iPhone 11.

    undefined undefined 2 Replies Last reply 27 Jan 2024, 16:50
    0
    • undefined Richard Wood
      27 Jan 2024, 16:28

      I've been trialing the navigation app, off and on, for some time now, but only in-hand or connected via apple car play. It works well for the most part. Today, for the first time (long Story) I was able to use it with my bike and my Sena 20S headset. The headset connects to the phone and I can play music or use my phone through it, however the voice instructions from the Navigation app only play out through the phone speakers and not the headset. I have tried adjusting the Sena settings for multitasking and Navigation support, but it does not seem to make any difference. I have also deleted the link between the phone and the headset and reconnected it but with the same outcome, no voice or warning instructions via the headset, only from the phone speakers. Anybody got any ideas?
      (Edit) I'm using an iPhone 11.

      undefined Offline
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      Jack van Tilburg
      wrote on 27 Jan 2024, 16:50 last edited by
      #2

      Welcome to the forum @Richard-Wood
      New users' corner.

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      • undefined Richard Wood
        27 Jan 2024, 16:28

        I've been trialing the navigation app, off and on, for some time now, but only in-hand or connected via apple car play. It works well for the most part. Today, for the first time (long Story) I was able to use it with my bike and my Sena 20S headset. The headset connects to the phone and I can play music or use my phone through it, however the voice instructions from the Navigation app only play out through the phone speakers and not the headset. I have tried adjusting the Sena settings for multitasking and Navigation support, but it does not seem to make any difference. I have also deleted the link between the phone and the headset and reconnected it but with the same outcome, no voice or warning instructions via the headset, only from the phone speakers. Anybody got any ideas?
        (Edit) I'm using an iPhone 11.

        undefined Offline
        undefined Offline
        RetiredWingMan
        Valued contributor
        wrote on 27 Jan 2024, 17:19 last edited by
        #3

        @Richard-Wood sorry, I don't use iPhone or Sena. My Android and Cardo Packtalk work fine.

        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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          CD130
          Valued contributor
          wrote on 27 Jan 2024, 21:57 last edited by
          #4

          MRA works fine here on my Sena SRL (this one is based on the 20S). How did you connect the phone to the Sena:

          IMG_0508.jpeg

          The adventure starts where the plans end | READY TO >> RACE 🧡

          undefined 1 Reply Last reply 28 Jan 2024, 20:33
          0
          • undefined CD130
            27 Jan 2024, 21:57

            MRA works fine here on my Sena SRL (this one is based on the 20S). How did you connect the phone to the Sena:

            IMG_0508.jpeg

            undefined Offline
            undefined Offline
            Richard Wood
            wrote on 28 Jan 2024, 20:33 last edited by Richard Wood
            #5

            @CD130 I paired via “phone pairing”. All other functions (Spotify, Apple Podcasts and phone calls) work perfectly through the headset, the problem seems to be just with the navigation app.

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              CD130
              Valued contributor
              wrote on 28 Jan 2024, 20:47 last edited by CD130
              #6

              Okay, have you tried this yet?

              1. Remove the MRA app from your phone and reinstall it.

              2. Repair the phone to your headset. To do this, first remove the connection within the Bluetooth settings. If this doesn't work, you could also restore the headset to factory settings and then pair it again with your phone.

              Hopefully this helps.

              The adventure starts where the plans end | READY TO >> RACE 🧡

              undefined 1 Reply Last reply 29 Jan 2024, 17:09
              0
              • undefined CD130
                28 Jan 2024, 20:47

                Okay, have you tried this yet?

                1. Remove the MRA app from your phone and reinstall it.

                2. Repair the phone to your headset. To do this, first remove the connection within the Bluetooth settings. If this doesn't work, you could also restore the headset to factory settings and then pair it again with your phone.

                Hopefully this helps.

                undefined Offline
                undefined Offline
                Richard Wood
                wrote on 29 Jan 2024, 17:09 last edited by
                #7

                @CD130 completely uninstalling MRA app and then reinstalling seems to have done the trick. Only tested so far sitting in the lounge with my helmet on, but will hopefully continue to work next time I’m out in the road.
                Thanks for the advice.

                undefined 1 Reply Last reply 29 Jan 2024, 20:48
                0
                • undefined Richard Wood
                  29 Jan 2024, 17:09

                  @CD130 completely uninstalling MRA app and then reinstalling seems to have done the trick. Only tested so far sitting in the lounge with my helmet on, but will hopefully continue to work next time I’m out in the road.
                  Thanks for the advice.

                  undefined Offline
                  undefined Offline
                  CD130
                  Valued contributor
                  wrote on 29 Jan 2024, 20:48 last edited by
                  #8

                  @Richard-Wood That's nice to read 👍 Hopefully the app will continue to work well in combination with your headset from now on.

                  The adventure starts where the plans end | READY TO >> RACE 🧡

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                  29 Jan 2024, 17:09


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