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  4. App crashed?

App crashed?

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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    RetiredWingMan
    Valued contributor
    wrote on 10 Jul 2023, 00:49 last edited by
    #1

    Running a 400 kms route today. Everything worked well except at a point I looked at the phone and the app was gone. Appears to have crashed. Restarted that app and it continued from where we were.

    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

    undefined undefined 3 Replies Last reply 10 Jul 2023, 08:02
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    • undefined RetiredWingMan
      10 Jul 2023, 00:49

      Running a 400 kms route today. Everything worked well except at a point I looked at the phone and the app was gone. Appears to have crashed. Restarted that app and it continued from where we were.

      undefined Offline
      undefined Offline
      Con Hennekens
      Alpha tester
      wrote on 10 Jul 2023, 08:02 last edited by
      #2

      @Doug-Robinson I know some people have crash issues, but in this case, could it be an aggressive battery save setting on your phone?

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

      undefined 1 Reply Last reply 10 Jul 2023, 16:26
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        richtea999
        Valued contributor
        wrote on 10 Jul 2023, 13:31 last edited by richtea999 7 Oct 2023, 13:37
        #3

        @Con-Hennekens Battery saving is very unlikely to kill a foreground app*. It's designed to only to kill apps running in the background, for obvious reasons.

        An overheating phone might cause it to close, to protect the hardware. Or a bug.

        (*as long as you don't turn the screen off)

        undefined 1 Reply Last reply 10 Jul 2023, 15:03
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        • undefined richtea999
          10 Jul 2023, 13:31

          @Con-Hennekens Battery saving is very unlikely to kill a foreground app*. It's designed to only to kill apps running in the background, for obvious reasons.

          An overheating phone might cause it to close, to protect the hardware. Or a bug.

          (*as long as you don't turn the screen off)

          undefined Offline
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          Con Hennekens
          Alpha tester
          wrote on 10 Jul 2023, 15:03 last edited by
          #4

          @richtea999, It could be that more aggressive powersaving methods trigger after a certain period of no interaction with the app. I don't think an app will close by overheating of hardware. More likely in that case is a spontaneous "hang", black screen or reboot.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          1 Reply Last reply
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          • undefined Con Hennekens
            10 Jul 2023, 08:02

            @Doug-Robinson I know some people have crash issues, but in this case, could it be an aggressive battery save setting on your phone?

            undefined Offline
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            RetiredWingMan
            Valued contributor
            wrote on 10 Jul 2023, 16:26 last edited by
            #5

            @Con-Hennekens it was the first crash I've experienced while navigating. It was not shut down by power management or overheating. I had an overheating event on my S20 last week and it shut down all apps and would not run anything until the phone had cooled down.

            2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

            1 Reply Last reply
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            • undefined RetiredWingMan
              10 Jul 2023, 00:49

              Running a 400 kms route today. Everything worked well except at a point I looked at the phone and the app was gone. Appears to have crashed. Restarted that app and it continued from where we were.

              undefined Offline
              undefined Offline
              Con Hennekens
              Alpha tester
              wrote on 11 Jul 2023, 06:45 last edited by
              #6

              @Doug-Robinson said in App crashed?:

              Restarted that app and it continued from where we were.

              Do you mean after the resume question, or without the resume question?

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              undefined 1 Reply Last reply 11 Jul 2023, 14:01
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              • undefined Con Hennekens
                11 Jul 2023, 06:45

                @Doug-Robinson said in App crashed?:

                Restarted that app and it continued from where we were.

                Do you mean after the resume question, or without the resume question?

                undefined Offline
                undefined Offline
                RetiredWingMan
                Valued contributor
                wrote on 11 Jul 2023, 14:01 last edited by
                #7

                @Con-Hennekens yes, the resume function worked.

                2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                undefined 1 Reply Last reply 11 Jul 2023, 21:35
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                • undefined RetiredWingMan
                  11 Jul 2023, 14:01

                  @Con-Hennekens yes, the resume function worked.

                  undefined Offline
                  undefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote on 11 Jul 2023, 21:35 last edited by Con Hennekens 7 Nov 2023, 21:35
                  #8

                  @Doug-Robinson, Great! I was asking since if it wasn't it would have been no real crash. But your answer clears that. That resume function is a great feature!

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                  1 Reply Last reply
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                  • undefined RetiredWingMan
                    10 Jul 2023, 00:49

                    Running a 400 kms route today. Everything worked well except at a point I looked at the phone and the app was gone. Appears to have crashed. Restarted that app and it continued from where we were.

                    undefined Offline
                    undefined Offline
                    Lynchy67
                    Valued contributor
                    wrote on 12 Jul 2023, 11:43 last edited by Lynchy67 7 Dec 2023, 14:21
                    #9

                    @Doug-Robinson

                    Has anyone else noticed that these Android crashes seem to be happening more frequently recently?

                    You don’t stop riding when you get old, you get old when you stop riding.

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                    10 Jul 2023, 00:49


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