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  4. Problems with MyRoute-app and Android Auto

Problems with MyRoute-app and Android Auto

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Harley Stammtisch Münsterundefined Offline
    Harley Stammtisch Münsterundefined Offline
    Harley Stammtisch Münster
    wrote on last edited by
    #6

    I made the update to version 4.0.1, but the app still doesn´t work properly. When I connect the smartphone to the car, I get the message, that the app needs some more permissions to work, but it doesen´t say what kind of permissions are needed....🤔

    Corjan Meijerinkundefined 1 Reply Last reply
    0
    • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

      I made the update to version 4.0.1, but the app still doesn´t work properly. When I connect the smartphone to the car, I get the message, that the app needs some more permissions to work, but it doesen´t say what kind of permissions are needed....🤔

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by
      #7

      @Harley-Stammtisch-Münster could you share a screenshot / photo of this message?

      1 Reply Last reply
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      • Harley Stammtisch Münsterundefined Offline
        Harley Stammtisch Münsterundefined Offline
        Harley Stammtisch Münster
        wrote on last edited by Harley Stammtisch Münster
        #8

        Sure. Here wo go.....
        That´s what pops up on the screen of my mobile phone ; second picture shows what the map looks like on the screen in my car. No menu present except "search" (which doesn´t work) and "last route".
        Meanwhile I got AndroidAuto 9.7.632214-release on my phone, which seems to make some other problems while connecting to a car. (according to the comments).
        Also I still got the MRA "Navigation"-App on my phone. Could that be the problem ?
        Screenshot_2023-06-27-15-40-51-679_lockscreen.jpgIMG_20230627_154326.jpg

        Corjan Meijerinkundefined 1 Reply Last reply
        0
        • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

          Sure. Here wo go.....
          That´s what pops up on the screen of my mobile phone ; second picture shows what the map looks like on the screen in my car. No menu present except "search" (which doesn´t work) and "last route".
          Meanwhile I got AndroidAuto 9.7.632214-release on my phone, which seems to make some other problems while connecting to a car. (according to the comments).
          Also I still got the MRA "Navigation"-App on my phone. Could that be the problem ?
          Screenshot_2023-06-27-15-40-51-679_lockscreen.jpgIMG_20230627_154326.jpg

          Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by Corjan Meijerink
          #9

          @Harley-Stammtisch-Münster thanks! And what happens if you press the request?

          If you start navigating on the phone (and not AA), does your phone also ask for additional permissions?
          If possible, please share a screenshot of your app permissions 🙂

          Harley Stammtisch Münsterundefined 1 Reply Last reply
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          • Harley Stammtisch Münsterundefined Offline
            Harley Stammtisch Münsterundefined Offline
            Harley Stammtisch Münster
            wrote on last edited by Harley Stammtisch Münster
            #10

            Hi again,
            When I start the app without connecting to the car, everything works fine and I have no problems at all.

            I reinstalled the app yesterday, but the problems remain. Btw.: Is it intended that myroute-app starts automatically as soon as the smartphone is connected to the car? Is it possible to change that ?

            If I try several times to connect the smartphone to the car, AndroidAuto no longer works and myroute-app doesn't respond either.

            Screenshot_2023-06-28-08-50-31-160_com.google.android.permissioncontroller.jpg Screenshot_2023-06-28-08-50-52-281_com.google.android.permissioncontroller.jpg Screenshot_2023-06-28-08-51-59-575_com.google.android.permissioncontroller.jpg Screenshot_2023-06-28-09-06-23-084_lockscreen.jpg Screenshot_2023-06-28-09-17-49-024_com.cloudmax.myrouteapp.jpg

            Just one more thing:
            Sometimes a "red 1" appears on the smartphone screen next to the myroute-app icon (similar to a received email), but when I open the app I can't see any message.

            Corjan Meijerinkundefined 1 Reply Last reply
            0
            • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

              Hi again,
              When I start the app without connecting to the car, everything works fine and I have no problems at all.

              I reinstalled the app yesterday, but the problems remain. Btw.: Is it intended that myroute-app starts automatically as soon as the smartphone is connected to the car? Is it possible to change that ?

              If I try several times to connect the smartphone to the car, AndroidAuto no longer works and myroute-app doesn't respond either.

              Screenshot_2023-06-28-08-50-31-160_com.google.android.permissioncontroller.jpg Screenshot_2023-06-28-08-50-52-281_com.google.android.permissioncontroller.jpg Screenshot_2023-06-28-08-51-59-575_com.google.android.permissioncontroller.jpg Screenshot_2023-06-28-09-06-23-084_lockscreen.jpg Screenshot_2023-06-28-09-17-49-024_com.cloudmax.myrouteapp.jpg

              Just one more thing:
              Sometimes a "red 1" appears on the smartphone screen next to the myroute-app icon (similar to a received email), but when I open the app I can't see any message.

              Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote on last edited by
              #11

              @Harley-Stammtisch-Münster thanks, we will investigate

              Harley Stammtisch Münsterundefined 1 Reply Last reply
              0
              • Harley Stammtisch Münsterundefined Offline
                Harley Stammtisch Münsterundefined Offline
                Harley Stammtisch Münster
                wrote on last edited by
                #12

                First of all: Thanks a lot for helping me with my problems.

                Here are some more strange things (maybe it will help you narrow down the problem):
                First: A screenshot of the "red1" on the MyRoute-app icon
                Screenshot_2023-06-28-13-13-54-432_com.miui.home[1].jpg

                Second: When I connect without starting the app on the smartphone, the map on the car-display is frozen. It only shows the last actual position. When I switch to another navigation app (Google Maps or the built in navigation system) everything works fine.
                Switching back to MyRoute-app, the new actual position is shown, but there´s still no movement by the map.

                When I start the app on the phone the map follows the actual position of the car and also navigating to a destination or following a route is possible, but there is still no way to enter any menu of the app. Only the map is displayed on the screen of the car.

                Con Hennekensundefined 1 Reply Last reply
                0
                • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

                  First of all: Thanks a lot for helping me with my problems.

                  Here are some more strange things (maybe it will help you narrow down the problem):
                  First: A screenshot of the "red1" on the MyRoute-app icon
                  Screenshot_2023-06-28-13-13-54-432_com.miui.home[1].jpg

                  Second: When I connect without starting the app on the smartphone, the map on the car-display is frozen. It only shows the last actual position. When I switch to another navigation app (Google Maps or the built in navigation system) everything works fine.
                  Switching back to MyRoute-app, the new actual position is shown, but there´s still no movement by the map.

                  When I start the app on the phone the map follows the actual position of the car and also navigating to a destination or following a route is possible, but there is still no way to enter any menu of the app. Only the map is displayed on the screen of the car.

                  Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote on last edited by
                  #13

                  @Harley-Stammtisch-Münster, The latest app update generates system notifications concerning the progress of map downloads and updates. If such a message is not dismissed, it shows by the number, or on some phones like mine as a simple red dot without a number.

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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                  • Corjan Meijerinkundefined Corjan Meijerink

                    @Harley-Stammtisch-Münster thanks, we will investigate

                    Harley Stammtisch Münsterundefined Offline
                    Harley Stammtisch Münsterundefined Offline
                    Harley Stammtisch Münster
                    wrote on last edited by
                    #14

                    @Corjan-Meijerink
                    Yesterday's update to version 4.0.2 didn't solve the problems either. Still no menu on the map and "click" on the MyRoute-app icon only toggles between full screen and split screen.
                    Loading the last route does not work either.😢
                    IMG_20230630_120502.jpg

                    I have now downloaded the app to my wife's smartphone (Samsung Galaxy), but apart from a few minor things (MyRoute-app does not start automatically and no indication of missing authorizations), the app does not work with my vehicle.
                    Loading the last route does not work...
                    IMG_20230630_132504.jpg
                    My car´s display still looks like that...
                    IMG_20230630_132529.jpg

                    Loading a planned route on the smartphone.....
                    IMG_20230630_132727.jpg
                    looks on my car´s display like that.....
                    IMG_20230630_132735_BURST1.jpg

                    And when I start the navigation on the smartphone.....
                    IMG_20230630_132831.jpg
                    these are the only things displayed an the car´s screen. 😞
                    IMG_20230630_132837.jpg

                    1 Reply Last reply
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                    • Corjan Meijerinkundefined Corjan Meijerink

                      @Harley-Stammtisch-Münster thanks! And what happens if you press the request?

                      If you start navigating on the phone (and not AA), does your phone also ask for additional permissions?
                      If possible, please share a screenshot of your app permissions 🙂

                      Harley Stammtisch Münsterundefined Offline
                      Harley Stammtisch Münsterundefined Offline
                      Harley Stammtisch Münster
                      wrote on last edited by
                      #15

                      @Corjan-Meijerink
                      Hello again after a long time,
                      I have the impression that little or no attention is paid to my problems with MyRoute-app in connection with AndroidAuto and my questions are slowly disappearing into nirvana.
                      I signed up as a beta tester and paid again for the app just because I wanted to use the app in my car too. I'm starting to think that I´d have invested the amount in something more useful....

                      Corjan Meijerinkundefined Bob Petitundefined 2 Replies Last reply
                      -1
                      • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

                        @Corjan-Meijerink
                        Hello again after a long time,
                        I have the impression that little or no attention is paid to my problems with MyRoute-app in connection with AndroidAuto and my questions are slowly disappearing into nirvana.
                        I signed up as a beta tester and paid again for the app just because I wanted to use the app in my car too. I'm starting to think that I´d have invested the amount in something more useful....

                        Corjan Meijerinkundefined Offline
                        Corjan Meijerinkundefined Offline
                        Corjan Meijerink
                        Developer
                        wrote on last edited by
                        #16

                        @Harley-Stammtisch-Münster we have a new update coming out soon which includes work done to CarPlay and Android Auto.

                        1 Reply Last reply
                        0
                        • Harley Stammtisch Münsterundefined Harley Stammtisch Münster

                          @Corjan-Meijerink
                          Hello again after a long time,
                          I have the impression that little or no attention is paid to my problems with MyRoute-app in connection with AndroidAuto and my questions are slowly disappearing into nirvana.
                          I signed up as a beta tester and paid again for the app just because I wanted to use the app in my car too. I'm starting to think that I´d have invested the amount in something more useful....

                          Bob Petitundefined Offline
                          Bob Petitundefined Offline
                          Bob Petit
                          wrote on last edited by
                          #17

                          @Harley-Stammtisch-Münster
                          Hi . I've been having the same issues with android auto and found a work around that's very helpful. I use another app called Macrodroid which let's me execute phone functions at specific occurances. In other words, I set a macro in the app to turn the screen on, then start myroute app, then turn the screen off whenever it connects to my car. No more reaching for the phone prior to connecting to the car. I now just start the car, wait for the android auto icon to light up on my dash and away I go. Loading routes is still an issue on the car screen but hopefully that will be fixed in the next update.

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