Off line maps update

[Rob Verhoeff]

@Jörgen said in Off line maps update:

As testers, we are aware of the situation, which can be so frustrating for new customers. They don't know a possible solution and will report angrily about the app.

Then we, as "insiders," can try to defuse the newcomer's anger...

[flamingm0e]

@Jörgen said in Off line maps update:

As testers

This problem shouldn't have made it into the production release though.

[Lynchy67]

@Matt-Flaming

My personal experience is very different to yours.
I have never once had an issue with the Offline Maps or updating them.
For clarity the current Offline Maps I have are Ireland (132 MB), Isle of Man (36 MB), England (754 MB), Northern Ireland (82 MB), Scotland (153 MB) and Wales (125 MB).

I hope it gets better for you with future updates.

[Hans Mester]

Ik had vandaag ook geen probleem met het downloaden van Zuid Afrika.

[Richard 18]

Mixed result with downloading the 16 gb map set for Europe to my Samsung S10.

I just left it downloading while I went to work.

For some unknown reason, the download stalled, with France, Italy and the UK not installed. Everything else was there. I closed the app and restarted the download. A few minutes later, and everything was installed.

Note: This was done simply as an experiment, to see if the maps will download. The answer, is yes they will; just be patient. Nobody in their right mind ever really needs the whole of Europe every day of the week.

[Gary Battrick]

Same problem for me. Clicking 'Download update' does nothing even after a force close.
Its been that way for over a week now even after the last update.

[RetiredWingMan]

@Gary-Battrick if you use an Android phone, try going into settings and deleting data. If it's iPhone, you may have to delete and reinstall the app.

[richtea999]

TLDR: my update worked fine on Android v4.0.2 - 198.

Detail:
Mine updated 6 European countries, most of them large, in less than 12 minutes (I wasn't watching accurately).

Initially it said 0 of 6, 1 of 6, and then I stopping watching.
It finished quite confusingly with 'Update started' as the headline message in Offline maps screen.

Pressing the back button and then re-entering Offline Maps showed them all complete.

[Fred Gilbert]

I uninstalled, rebooted, reinstalled and it worked

[Jörgen]

Today the winner is...
I have tried to download the Germam map again because of App update. Today it took about 10 hours.
Start
![Screenshot_20230705-132502.jpg]

END

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