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  4. Off line maps update

Off line maps update

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  • Corjan Meijerinkundefined Corjan Meijerink

    @Richard-18 that’s a fun experiment 😉 Quite an intensive download! Glad it all worked.

    Richard 18undefined Offline
    Richard 18undefined Offline
    Richard 18
    wrote on last edited by
    #18

    @Corjan-Meijerink said in Off line maps update:

    @Richard-18 that’s a fun experiment 😉 Quite an intensive download! Glad it all worked.

    I agree, an intensive download and quite fun.

    I like following statements and advice on the forum, experimenting to see if I can do it for myself, as it helps me understand how things work, rather than just shouting at my phone and an app….. who can’t hear me anyway 😆 If nothing else, I know I cannot break the app, so experimenting is quite safe.

    If I had one additional piece of advice, it would be: Be patient. The map installation is not particularly fast. Just leave the phone and app to do their thing. In other words, don’t start a map installation, 10 seconds before you want to fire up your motorbike and ride off.

    Corjan Meijerinkundefined Con Hennekensundefined 2 Replies Last reply
    1
    • Richard 18undefined Richard 18

      @Corjan-Meijerink said in Off line maps update:

      @Richard-18 that’s a fun experiment 😉 Quite an intensive download! Glad it all worked.

      I agree, an intensive download and quite fun.

      I like following statements and advice on the forum, experimenting to see if I can do it for myself, as it helps me understand how things work, rather than just shouting at my phone and an app….. who can’t hear me anyway 😆 If nothing else, I know I cannot break the app, so experimenting is quite safe.

      If I had one additional piece of advice, it would be: Be patient. The map installation is not particularly fast. Just leave the phone and app to do their thing. In other words, don’t start a map installation, 10 seconds before you want to fire up your motorbike and ride off.

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by
      #19

      @Richard-18 nothing to add! I share all your thoughts 🙂

      1 Reply Last reply
      0
      • Richard 18undefined Richard 18

        @Corjan-Meijerink said in Off line maps update:

        @Richard-18 that’s a fun experiment 😉 Quite an intensive download! Glad it all worked.

        I agree, an intensive download and quite fun.

        I like following statements and advice on the forum, experimenting to see if I can do it for myself, as it helps me understand how things work, rather than just shouting at my phone and an app….. who can’t hear me anyway 😆 If nothing else, I know I cannot break the app, so experimenting is quite safe.

        If I had one additional piece of advice, it would be: Be patient. The map installation is not particularly fast. Just leave the phone and app to do their thing. In other words, don’t start a map installation, 10 seconds before you want to fire up your motorbike and ride off.

        Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote on last edited by
        #20

        @Richard-18 said in Off line maps update:

        If I had one additional piece of advice, it would be: Be patient. The map installation is not particularly fast. Just leave the phone and app to do their thing. In other words, don’t start a map installation, 10 seconds before you want to fire up your motorbike and ride off.

        Can't agree more! Thanks for you positivity!

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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        • Richard 18undefined Richard 18

          @Corjan-Meijerink said in Off line maps update:

          Statement about offline maps can be found here: https://forum.myrouteapp.com/topic/4598/update-4-0-1

          I used this statement. It works.

          As an experiment only:

          A. I deleted the app from my iPhone

          B. I set the phone’s Auto-Lock to Never

          C. I selected the whole of Europe (16 gb)

          D. I went to bed

          Overnight, everything was installed.

          Will I ever need the whole of Europe? No.

          Thank you for the advice, Corjan.

          RetiredWingManundefined Offline
          RetiredWingManundefined Offline
          RetiredWingMan
          Valued contributor
          wrote on last edited by
          #21

          @Richard-18 just a warning, the next map update is going to take a long time. The more maps you have loaded the longer an update takes.

          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

          1 Reply Last reply
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          • Jörgenundefined Offline
            Jörgenundefined Offline
            Jörgen
            Valued contributor
            wrote on last edited by
            #22

            Sorry, but downloading maps is a pain in the ...
            New installation of the App (Android) and a new try to download the map for Germany (1GB) after 4,1/2 hours just one quarter is from 1GB is downloaded.

            I give up for today, the device always went on stby and I can not tab the screen always to keep it on.

            Hardware
            iPhone 12 pro (iOS 17.0.2)
            Oukitel RT3 (Andr. 12)
            Samsung Galaxy XCover 4 (Andr. 9 Pie)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            For more information, click here

            Con Hennekensundefined 1 Reply Last reply
            0
            • Jörgenundefined Jörgen

              Sorry, but downloading maps is a pain in the ...
              New installation of the App (Android) and a new try to download the map for Germany (1GB) after 4,1/2 hours just one quarter is from 1GB is downloaded.

              I give up for today, the device always went on stby and I can not tab the screen always to keep it on.

              Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              Alpha tester
              wrote on last edited by
              #23

              @Jörgen, I am afraid I share your experience somewhat. I found that while downloading maps, sometimes the bandwidth usage simply stops, despite being able to browse the internet (so proven okay connection). Simply force closing the app and re-initiate the download makes it fast as a rocket...

              Development is trying to get their brains wrapped around this, but it seems to originate from the HERE maps service.

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              1 Reply Last reply
              0
              • Jörgenundefined Offline
                Jörgenundefined Offline
                Jörgen
                Valued contributor
                wrote on last edited by
                #24

                After three attempts yesterday and another four attempts this morning, each with a restart of the app, it finally worked to download 1G.
                But this must be improved, no matter from which side.
                As testers, we are aware of the situation, which can be so frustrating for new customers. They don't know a possible solution and will report angrily about the app.

                Hardware
                iPhone 12 pro (iOS 17.0.2)
                Oukitel RT3 (Andr. 12)
                Samsung Galaxy XCover 4 (Andr. 9 Pie)
                Wireless CarPlay mit (Elebest C650)
                Wired CarPlay (SEAT Arona - 2021)
                For more information, click here

                Rob Verhoeffundefined flamingm0eundefined 2 Replies Last reply
                0
                • Jörgenundefined Jörgen

                  After three attempts yesterday and another four attempts this morning, each with a restart of the app, it finally worked to download 1G.
                  But this must be improved, no matter from which side.
                  As testers, we are aware of the situation, which can be so frustrating for new customers. They don't know a possible solution and will report angrily about the app.

                  Rob Verhoeffundefined Offline
                  Rob Verhoeffundefined Offline
                  Rob Verhoeff
                  Alpha tester
                  wrote on last edited by
                  #25

                  @Jörgen said in Off line maps update:

                  As testers, we are aware of the situation, which can be so frustrating for new customers. They don't know a possible solution and will report angrily about the app.

                  Then we, as "insiders," can try to defuse the newcomer's anger...

                  BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                  iOS on iPhone 13 (mounted on Quadlock)
                  Apple CarPlay in VW T-Roc (wired)
                  Routelab on MacBook Air & iMac (Ventura & Monterey)

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                  • Jörgenundefined Jörgen

                    After three attempts yesterday and another four attempts this morning, each with a restart of the app, it finally worked to download 1G.
                    But this must be improved, no matter from which side.
                    As testers, we are aware of the situation, which can be so frustrating for new customers. They don't know a possible solution and will report angrily about the app.

                    flamingm0eundefined Offline
                    flamingm0eundefined Offline
                    flamingm0e
                    wrote on last edited by
                    #26

                    @Jörgen said in Off line maps update:

                    As testers

                    This problem shouldn't have made it into the production release though.

                    Lynchy67undefined 1 Reply Last reply
                    1
                    • flamingm0eundefined flamingm0e

                      @Jörgen said in Off line maps update:

                      As testers

                      This problem shouldn't have made it into the production release though.

                      Lynchy67undefined Offline
                      Lynchy67undefined Offline
                      Lynchy67
                      Valued contributor
                      wrote on last edited by Lynchy67
                      #27

                      @Matt-Flaming

                      My personal experience is very different to yours.
                      I have never once had an issue with the Offline Maps or updating them.
                      For clarity the current Offline Maps I have are Ireland (132 MB), Isle of Man (36 MB), England (754 MB), Northern Ireland (82 MB), Scotland (153 MB) and Wales (125 MB).

                      I hope it gets better for you with future updates.

                      You don’t stop riding when you get old, you get old when you stop riding.

                      1 Reply Last reply
                      0
                      • Hans Mesterundefined Offline
                        Hans Mesterundefined Offline
                        Hans Mester
                        wrote on last edited by
                        #28

                        Ik had vandaag ook geen probleem met het downloaden van Zuid Afrika.

                        1 Reply Last reply
                        0
                        • Richard 18undefined Offline
                          Richard 18undefined Offline
                          Richard 18
                          wrote on last edited by
                          #29

                          Mixed result with downloading the 16 gb map set for Europe to my Samsung S10.

                          I just left it downloading while I went to work.

                          For some unknown reason, the download stalled, with France, Italy and the UK not installed. Everything else was there. I closed the app and restarted the download. A few minutes later, and everything was installed.

                          Note: This was done simply as an experiment, to see if the maps will download. The answer, is yes they will; just be patient. Nobody in their right mind ever really needs the whole of Europe every day of the week.

                          1 Reply Last reply
                          0
                          • Gary Battrickundefined Offline
                            Gary Battrickundefined Offline
                            Gary Battrick
                            wrote on last edited by
                            #30

                            Same problem for me. Clicking 'Download update' does nothing even after a force close.
                            Its been that way for over a week now even after the last update.

                            RetiredWingManundefined 1 Reply Last reply
                            0
                            • Gary Battrickundefined Gary Battrick

                              Same problem for me. Clicking 'Download update' does nothing even after a force close.
                              Its been that way for over a week now even after the last update.

                              RetiredWingManundefined Offline
                              RetiredWingManundefined Offline
                              RetiredWingMan
                              Valued contributor
                              wrote on last edited by
                              #31

                              @Gary-Battrick if you use an Android phone, try going into settings and deleting data. If it's iPhone, you may have to delete and reinstall the app.

                              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                              1 Reply Last reply
                              0
                              • richtea999undefined Offline
                                richtea999undefined Offline
                                richtea999
                                Valued contributor
                                wrote on last edited by
                                #32

                                TLDR: my update worked fine on Android v4.0.2 - 198.

                                Detail:
                                Mine updated 6 European countries, most of them large, in less than 12 minutes (I wasn't watching accurately).

                                Initially it said 0 of 6, 1 of 6, and then I stopping watching.
                                It finished quite confusingly with 'Update started' as the headline message in Offline maps screen.

                                Pressing the back button and then re-entering Offline Maps showed them all complete.

                                1 Reply Last reply
                                0
                                • Fred Gilbertundefined Offline
                                  Fred Gilbertundefined Offline
                                  Fred Gilbert
                                  wrote on last edited by
                                  #33

                                  I uninstalled, rebooted, reinstalled and it worked

                                  Jörgenundefined 1 Reply Last reply
                                  0
                                  • Fred Gilbertundefined Fred Gilbert

                                    I uninstalled, rebooted, reinstalled and it worked

                                    Jörgenundefined Offline
                                    Jörgenundefined Offline
                                    Jörgen
                                    Valued contributor
                                    wrote on last edited by
                                    #34

                                    Today the winner is...
                                    I have tried to download the Germam map again because of App update. Today it took about 10 hours.
                                    Start
                                    ![Screenshot_20230705-132502.jpg]

                                    END
                                    Screenshot_20230705-234751.jpg
                                    (/assets/uploads/files/1688595597949-screenshot_20230705-132502.jpg)

                                    Hardware
                                    iPhone 12 pro (iOS 17.0.2)
                                    Oukitel RT3 (Andr. 12)
                                    Samsung Galaxy XCover 4 (Andr. 9 Pie)
                                    Wireless CarPlay mit (Elebest C650)
                                    Wired CarPlay (SEAT Arona - 2021)
                                    For more information, click here

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