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Am I doing something wrong?

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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    ferrand24gmail.com
    wrote on 18 Jun 2023, 13:10 last edited by
    #1

    Planned a route and downloaded it for offline use and selected it from my downloads.
    When starting to navigate a notice said "can not calculate offline. Go online?" I could do this because I was still at home and within wi fi range. This done, it worked perfectly for the whole route. However if I had not been within wi fi range initialy it would have been unuseable.
    I notice that some offline problems have been corrected for the public release so maybe it's been taken care of.

    undefined 1 Reply Last reply 18 Jun 2023, 13:21
    0
    • undefined ferrand24gmail.com
      18 Jun 2023, 13:10

      Planned a route and downloaded it for offline use and selected it from my downloads.
      When starting to navigate a notice said "can not calculate offline. Go online?" I could do this because I was still at home and within wi fi range. This done, it worked perfectly for the whole route. However if I had not been within wi fi range initialy it would have been unuseable.
      I notice that some offline problems have been corrected for the public release so maybe it's been taken care of.

      undefined Offline
      undefined Offline
      Rob Verhoeff
      Alpha tester
      wrote on 18 Jun 2023, 13:21 last edited by
      #2

      @Roger-Doidge Perhaps a silly question, but have you also downloaded the map(s) for the region through which your route passes?

      BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
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      undefined 1 Reply Last reply 19 Jun 2023, 05:28
      1
      • undefined Rob Verhoeff
        18 Jun 2023, 13:21

        @Roger-Doidge Perhaps a silly question, but have you also downloaded the map(s) for the region through which your route passes?

        undefined Offline
        undefined Offline
        ferrand24gmail.com
        wrote on 19 Jun 2023, 05:28 last edited by
        #3

        @Rob-Verhoeff I've never been prompted to do that,so the answer is no, I haven't downloaded any maps. The route was only about 50 km in my local area.
        I was not aware that specific maps had to be downloaded or how to do that.

        undefined 1 Reply Last reply 19 Jun 2023, 05:54
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        • undefined ferrand24gmail.com
          19 Jun 2023, 05:28

          @Rob-Verhoeff I've never been prompted to do that,so the answer is no, I haven't downloaded any maps. The route was only about 50 km in my local area.
          I was not aware that specific maps had to be downloaded or how to do that.

          undefined Offline
          undefined Offline
          Albert Renting
          wrote on 19 Jun 2023, 05:54 last edited by Albert Renting
          #4

          @Roger-Doidge To download maps onto your device follow these pictures:
          2023-06-19 07.49.40.png

          Press the 3 horizontal bars in the top left corner

          2023-06-19 07.49.48.png

          Press the icon in the top right corner

          2023-06-19 07.50.00.png

          Scroll down to Offline maps

          2023-06-19 07.50.10.png

          Download the maps you think you might need.
          This used to take a long time to process, have patience.
          Then you can work off-line when needed

          Good luck!

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          • undefined Offline
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            ferrand24gmail.com
            wrote on 19 Jun 2023, 08:53 last edited by
            #5

            Done that, thanks!

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            19 Jun 2023, 05:54


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